The first review of council services under the new resident engagement structure has completed its report on our communal repairs service and made 21 recommendations for improvement including how repairs are reported, recorded and inspected.
|
Our new minor repairs team will help some of the borough’s most vulnerable residents as well as extending the working life of buildings. A team of four will work across three main areas including sheltered housing as more support will be offered to those who need it most.
|
Several contracts which provide housing services to our tenants and homeowners are soon to expire. Have a look at our planned improvements and proposals and see how we plan on redesigning your service.
|
Tenants can make huge savings on contents insurance
It’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one.
Contents insurance is designed to help protect your possessions. No matter how careful you are, there’s always a risk that your personal possessions could be broken, damaged or stolen so home contents insurance can help provide peace of mind should the worst happen.
To help you decide whether home contents insurance is right for you, we have teamed up with Thistle Tenant Risks and their Crystal Home Contents Insurance Scheme who provide specialist Tenants Contents Insurance policies. Cover can be taken out from £1.02 a fortnight for a £4,000 sum insured (available to all tenants), there’s no excess, no need for special door and window locks, and flexible pay as you go options. Visit our contents insurance page for more information on how to apply.
|
Air pollution is a silent killer, which causes and aggravates breathing and heart conditions. To protect yourself from air pollution:
- Keep up to date with air pollution levels in your area. Receive FREE AirTexts and check LondonAir pollution forecasts
- Avoid areas of high pollution. Map your “clean air route” on WalkIt.
- Give up your car for short distances, and try cycling with us. If you own a car, stop idling and take part in our regular anti-idling events.
Visit our Air Quality page to find out more, and email sustainability@lambeth.gov.uk if you are worried about air pollution in your area.
|
Anti-violence charity Galop support LGBT+ survivors of hate crime, sexual violence or domestic abuse. Galop have new funding for their sexual violence support service and we are helping raise awareness. |
|
 |
LGBT+ residents want landlords to actively demonstrate a commitment equality, and we have signed up to HouseProud’s pledges to offer training, information and consultation.
This month was the 100th anniversary of the Addison Act which resulted in the creation of modern council housing. Councillor Paul Gadsby, Cabinet Member for Housing, talks about the importance of council homes to the borough and announces a set of fun days on our estates as part of the celebrations.
New online forms give residents 24-hour access to ordering bulky waste collections, garden waste subscriptions, garden waste bags and wheelie bins, report broken bulk bins and notify us about missed collections. The change reduces your need to contact our call centre. For more information please visit our rubbish and recycling page.
|
Over the past year, we’ve agreed over 80 action plans with estate residents. Estate action plans (EAP) make it clear what’s being done and who the key contacts are on estates. We’ve launched a new website where you can see your EAP.
If you’d like to be involved in developing estate action plans please join the Lambeth 500 and ask to have your housing officer contact you.
|
So far this year we've collected £32.5 million in rent and £3.0 million in homeowner service charges. Repairs satisfaction is up and repairs are above target for on-time completion. The full performance report has more information on repairs, gas services, and empty properties.
Search and apply online for jobs at the council
|
