The Lambeth Homeowner, May 2019


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The Lambeth Homeowner

Lambeth 500

Protect your home contents with new affordable insurance


If you're a homeowner who has bought a council property, you can benefit from our new home contents insurance offer.

Some people don’t take out home contents insurance because they wrongly believe their buildings insurance protects what’s inside their home. As a housing provider, we can secure lower costs for you from a trusted provider, with insurance at the same costs as for tenants, offering benefits including costs from as little as £19 to insure up to £4,000 worth of contents for 12 months; no excess; no higher premiums after making a claim; and flexible pay as you go options:

2019-2020 estimated service charges


Each year, we estimate the cost of day-to-day maintenance of our buildings and estates during the coming financial year. All service charge estimates and major works costs went out before the start of financial year 2019-2020, helping homeowners with more time to query the charges or to arrange payment.

Do it online


Visit our new web page to find available garages and costs for weekly rent. You don’t have to live on the estate to rent a garage.

  • If you call us from a mobile, you can now take part in a text survey to let us know how your experience was.  During the 2018-2019 financial year our homeownership teams answered over 80% of 52,852 calls within 5-10 seconds.
  • Lambeth has spent over £490m improving its homes, estates and streets since 2012, to bring our homes up to the Lambeth Housing Standard.  View the full programme of upcoming works for 2019-20 online.



Lambeth provides cycle storage on the street, using cycle hangars. We can also provide cycle storage facilities on estates by converting underused existing space or installing storage in the form of cycle hangars or lockers. Visit our website to request cycle storage where you live.

Responsibilities for homeowners


Get involved


We are celebrating our amazing local gardeners – growing food and bringing the community together, through the Blooming Lambeth Awards. Nominations are due by June 1. Visit the Incredible Edible Lambeth website to view all the different award categories and get info on how to nominate. Winners announced in October.

Want to brighten up a shared space, give disused land a facelift or otherwise improve your local environment? The council's Community Freshview programme can help with equipment, expertise and extra helping hands on the day.  

Join us one of the following Wednesday Walkabouts





Tulse Hill

15 May


Ryan/Claremont West

29 May


Spurgeon Estate

29 May



12 June


Notre Dame Estate

19 June



26 June


Streatham Hill

10  July


Black Prince Road Est

10  July


York Hill

24  July


Springfield Estate

31 July


Canterbury Garden

7 August 



















No residents association where you live? Join a TRA or start one.  Email our getting involved team for help starting one up.


Performance targets for 2019-20

We consulted residents to review our performance and proposed targets for financial year 2019-20. The review gave residents a better understanding of how we measure performance and as a result of feedback received we have updated some of our targets:

  • An average of 10.5 days to do a responsive repair
  • 95% percent of residents reporting that contractors were polite and helpful
  • 95% percent of residents reporting that contractors left their home clean and tidy

Jobs and training

Search and apply online for jobs at the council 

Improve your job skills Drop in for more information at High Trees.

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