All your latest housing news - May 2018

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 Housing Services news - May 2018

Where to find us and our new postal address

Civic Centre open

Our new Civic Centre is now open. 

The move is delivering on the council's vision of reducing the core council buildings from 14 to 2, whilst improving accessibility for visitors, and providing over 200 new homes.

To make sure that you can be seen at the Civic Centre, please make an appointment on our bookings website. Our new office address is Civic Centre, 6 Brixton Hill, London, SW2 1EG.  

Our central income team, who were previously based at Union Road, have now moved to our Kennington and Norwood area housing offices so that they are more easily accessible to residents. 

Tenants can drop in at: 

  • North area housing office (91 Kennington Lane SE11 4HQ) 
  • South area housing office (Lunham Road, Central Hill Estate SE19 1AA). 

We also have a new postal address for written correspondence: London Borough of Lambeth, PO Box 734, Winchester SO23 5DG.

Our new website is live! 

Visit our new website where you can:

Learn a new skill with us

The council has put together the following FREE training opportunities which are available to Lambeth tenants:

  • Work Wise employment support – tailored package of accredited training opportunities and work experience, for residents that receive benefits who are ready to enter paid work. Contact the welfare solutions team on 020 7926 6399.
  • Beginners ICT 
  • Beginners Microsoft Excel 
  • Food Hygiene – Chartered Institute of Housing (CIH) accredited
  • Education and Teaching Level 3 Award (formerly PTLLS qualification) - a 12-week daytime programme for residents who support others’ learning. Starting this month.

    For more information on any of these courses, please contact

    Our upcoming Wednesday Walkabouts...

    Wednesday walkabouts

    Our estate walkabouts give you the opportunity to have your say and help improve the appearance of your neighbourhood. Please get in contact with your area office for more information:

    North area -

    Central area - 

    South area -  

    Universal Credit - how we can help

    If you are of working age and in receipt of benefits, it is likely that you will need to claim Universal Credit. Check if your postcode is affected

    If you need advice on making a claim, contact the welfare solutions team on 0207 926 6399. We can offer digital support to make a claim online, a full financial assessment, short term financial help and an assessment of whether you can slash the costs of your water rates and utilities.  

    Blooming Lambeth Awards

    This year’s Blooming Lambeth awards have now been launched with a closing date of 22 June. There is a slight change in the categories this year but Incredible Edible Lambeth are seeking nominations for the best gardens and food growing projects in the borough. 

    You can find out more information on Incredible Edible Lambeth's website, including details on categories and on how to apply.

    Housing news in brief

    Knights Walk estate CGI

      End of year performance - how are we doing? 

      Q4 performance

      In the last year, Housing Services has performed well overall.  

      We have met our targets, or are within the agreed target range, for all of our key performance measures.  

      In particular, resident satisfaction with our repairs service has increased and we have held down occupancy levels in temporary accommodation by helping households to move to more settled accommodation.  

      You can see how we are doing against over 100 performance measures on our website.