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Help us to stop the spread of coronavirus (Covid-19) and keep our waste collection teams safe.
The Government is advising that anyone who feels unwell or is self-isolating should take extra care with their personal waste: Personal waste includes used tissues and disposable cleaning cloths/wipes.
Once used please throw these items away in disposable rubbish bags, these bags should be placed into a second bag, tied securely and kept separate from other waste and away from people who are not isolating.
Please keep these bags aside for at least 72 hours before putting them into your usual black wheelie bin.
People without wheelie bins who use black bags for their rubbish should follow the same advice about double bagging, separation and keeping the waste inside for 72 hours.
Recycling, household and garden waste can be placed in your usual bins.
Whilst dealing with Covid-19 is our main concern, essential services like waste collection must continue. As part of our ongoing service improvements we’ve made some changes to how we collect your bins, but don’t worry you’ll probably not even notice.
Your bin day will stay the same but it might be collected at a different time, so please make sure your bin is out for collection by 7am on your regular collection day.
We already empty over 99% of bins on the right day on average each week, but these changes should mean we collect even more bins on time.
Unfortunately the downside of the changes to collection rounds is that you won’t get a bin reminder for a few weeks while we update the system. We’re really sorry about this and do hope you will be patient with us whilst we get all our bins in order.
Don’t forget, you can still check your collection dates on our website.
From the 1 April the annual charge for a garden waste collection will increase to:
- £38.50 for the first bin
- £30.80 for the second bin
If you already have a garden bin we will be in touch when you need to renew. The earliest anyone will need to renew is June 2020.
If you would like to subscribe to the garden waste collection service visit our webpage.
Keep up to date with our compost crew. If you are interested in the different types of composter we are trialing, why not check them out and see how they work in real life.
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