INSSight has been operational since early November 2025. As outlined in our previous communication issued on 20 January 2026, we are committed to providing you with regular updates on our services. Please see the latest update below.
ISCIS Online
We have made improvements to make the platform more stable, and work is continuing to enable the 'remittance button' functionality.
In the meantime, if you have any concerns regarding any of your individual case records, please contact EAS Customer Services (see 'Support Contact Details' below).
Interest and Case Closures
Cases with nil, credit, or debit balances continue to be closed, including the removal of interest where only simple accrual calculations are required. However, this is taking longer than expected.
We are still working to resolve cases that require complex historical interest to be recalculated. Thank you for your patience while we complete this work.
- Important note: please remember to request removal of interest prior to final payment and closure. This can be actioned via an email to EAS Customer Services (see 'Support Contact Details' below), or by ticking the 'case closure' box on all CAU payment forms.
Transfers of monies
We are still experiencing issues with moving receipts between and within some cases. This is being investigated as a high priority.
Insolvency Practitioner Forms
To help process cases swiftly, please use the correct templates. All of the following items are available to download now from our updated GOV.UK page (together with user guidance):
- CAU 101 Requisition for cheques
- CAU 103 Schedule of unclaimed dividends
- CAU 104 Administration and administrative receivership - Schedule of funds
- CAU 105 Requisition for BACS payment
- CAU 109 Dividend payment
- IVA Registrations
- Bulk Transfers
Support Contact Details
If you require support, please contact:
Estate Accounts and Scanning (EAS) Customer Services
Senior Official Receiver Team
General queries:
Thank you very much for your continued cooperation.
