|
Dear insolvency practitioner
In communications dated 24 July and 28 August, Companies House advised that it has developed a new document filing service whereby insolvency forms can be directly uploaded. These communications gave instructions on how to register for the service and access the insolvency part of the service.
Companies House is aware that many users are having problems accessing the new service. Companies House and the Insolvency Service are working closely together to resolve these issues. If you are having problems accessing or registering for the service please contact Companies House via enquiries@companieshouse.gov.uk and they will try and resolve the issue so you can access the system.
Companies House has received enquiries from organisations requesting that the service allows several team members to file documents on behalf of the practitioner. Companies House is unable to extend the service to include the email addresses of all those users that may file on behalf of a practitioner. However, Companies House has advised that up to 10 users can access the service at any one time using the same email address. Therefore, once the insolvency practitioner’s email is registered to access the service then multiple users from the same organisation can submit documents at the same time, providing they log in via the registered email address.
As previously communicated, Companies House will be decommissioning the current temporary email service on 11 September.
Companies House thanks you for your patience and continued support.
|
