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HSE ebulletin
Issued: 3 April 2023
HSE has refreshed its guidance on violence and aggression at work to help you protect your workers.
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Violence and aggression at work can have a serious impact on your workers' physical and mental health. In 2019-2020 there were 688,000 reported incidents of violence at work.
- simplify the navigation to help you easily find the information you need
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remove outdated content and replace it with up-to-date practical guidance
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remind you that HSE’s definition of violence includes aggression, such as verbal abuse or threats – this can be face to face, online or over the phone
The guidance defines violence and aggression at work and explains what you can do to prevent it, and how you can protect workers from it. Subjects covered include:
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relevant legislation
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how to assess the risks
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putting the right controls in place to protect workers
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reporting and learning from incidents
They cover a variety of sectors, including:
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retail
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education
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social care
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transport
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healthcare
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waste and recycling
We have separate advice for workers, which explains how they can help employers prevent violent incidents at work.
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You can get all the latest news and updates from HSE across a range of industries and topics.
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