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The Care Quality Commission (CQC), the independent regulator of health and social care services in England, will be conducting an assessment of the council’s services in the coming weeks.
The purpose of this assessment is to evaluate the effectiveness and quality of the services provided by Hounslow Council.
The CQC team has already begun its assessment of Council services. The authority has had to submit lots of documents to the organisation which contain information and evidence about the effectiveness of the services we provide.
The next stage in the process is when the CQC team visits Hounslow during the week beginning Monday, 19 February. The team will speak to social care workers and the Council’s leadership team as well as witness the work of the Adult Social Care services first-hand.
As part of the assessment, the CQC will seek input from residents to gain into the experiences and perspectives of those who use care services provided by Hounslow Council.
You may get contacted by the CQC as part of this process and asked for your views.
Your participation in this assessment is entirely voluntary and any information taken will be done so on an anonymous basis. We would encourage you to consider sharing your views and experiences if you are approached by the CQC.
Your feedback could play a crucial role in helping us to understand what we do well and identify areas where we need to make improvements.
 If you’re looking to get tech-savvy and learn more about the ever-growing online world, then why not get the lowdown on downloads and all things internet-related at Hounslow’s own Digital Day?
Tuesday, 6 February is Safer Internet Day and the Council is getting in on the act by hosting a special Hounslow Gets Digital event at Hounslow House.
The event will cover a wide array of topics and highlight how residents can improve their digital skills and get connected.
At the Hounslow Gets Digital event you can find out more about:
- How to stay safe online
- How to become. Digital Champion and make a difference in your community by helping others improve their skills
- Free learning opportunities at Hounslow’s Library public computers
- Adult learning opportunities available at the Meadowbank Centre
The event will also be a chance to visit the Adult Social Care Info Shop and find out more about the services and support available to people in Hounslow.
Hounslow Get Digital will also include workshop sessions and the chance to speak to the Council’s Digital Inclusion Team to find out what’s happening around the borough.
Hounslow Gets Digital is a free event that will take place on the ground floor of Hounslow House on Tuesday, 6 February from 10am until 3pm.
Many of us are affected by the changing seasons, and the colder weather and shorter days may negatively impact our mental health.
To be as prepared as you can for this winter, Hammersmith, Fulham, Ealing and Hounslow Mind (HFEH MIND) have put together some advice for keeping well and warm to help.
The Winter Wellbeing Toolkit provides tips for staying warm, safe and sound during these colder months.
The guide covers everything from how to stay healthy by eating a balanced diet, self-help techniques for managing anxiety, who to turn to for support with financial matters and money worries, plotting your goals and a useful directory of local services.
It’s free to download and makes perfect reading for these cold winter days.
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 Homelink is offering a weekly Singing for the Brain session for people living with dementia. It's a chance to be active and exercise your brain in a friendly environment. Presented by talented musician Carl Speck.
 Hounslow Council’s Adult Social Care Info Shop will be paying another visit to the Atrium at West Middlesex Hospital on Thursday, 22 February.
The info shop is a pop-up information stand that provides visitors with details about the services on offer in the borough.
It is staffed by the Community Information Team along with social workers and other Council staff who can offer visitors guidance and point them in the right direction for more help.
Information on offer includes everything from how to get more support if you’re finding it difficult to manage at home, what help is on offer for carers, information on health and wellbeing services and how to access education and employment opportunities.
This time, the Info Shop team has joined forces with the Hounslow Borough Respiratory Group for the session, which runs from 10am until 3pm. You will be able to find out more about what support is available to people who have been diagnosed with long-term respiratory conditions.
Join the team at West Middlesex Hospital, Twickenham Road, Isleworth to find out more.
 Hounslow's Age UK will be hosting a Members Advice and Information Fair at Southville Community Centre in Feltham between 1.45pm and 4.45pm on Wednesday, 7 February.
It's a chance for visitors to hear more about the local services that are available to them.
Hounslow's Age UK provides a broad range of services for Hounslow residents, including a befriending service, wheelchair hire. the packed programme of events includes regular social get togethers, exercise sessions and educational and training opportunities.
There will be a voting workshop at Hounslow House for residents who are deaf or hard of hearing on Thursday, 8 February.
The event, entitled Deaf Votes Count, will be hosted by The Royal Association for Deaf People (RAD).
The event will provide an opportunity for residents to find out more about the support available around voting, Voter ID and more. There will be plenty of opportunities to ask questions and the RAD will be offering one-to-one sessions.
The event will run from 1.30pm until 3.30pm on Thursday, 8 February. No need to book, just turn up on the day.
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Feltham Salvation Army is hosting a free Stress Management and Relaxation Workshop on Wednesday, 7 February.
The session will be run by Hounslow Talking Therapies, which is a local NHS service that offers mental health and wellbeing support to residents.
The session will run from noon until 1pm at The Feltham Salvation Army Church and Community Centre on Bedfont Lane.
No need to book in advance, simply turn up on the day.
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