COVID-19 update: 9 February 2021

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9 February 2021

NHS staff urge community language-speaking Londoners to get the COVID-19 vaccine

NHS community language speakers

NHS doctors, nurses and other frontline staff have come forward to help reassure communities that COVID-19 vaccines are safe, effective and have been independently tested to the highest standards.

The clinicians have recorded messages in some of the most commonly spoken community languages in the capital to make sure all parts of London know the importance of getting a COVID-19 vaccine.

Watch videos

Vaccine fraud: know the signs

COVID-19 vaccine fraud

Please be vigilant against vaccine fraud.

The NHS will never ask for payment or your bank details. The NHS will also never arrive unannounced at your door or ask you to prove your identity by sending copies of your personal documents.

If you receive a call you believe to be fraudulent, hang up.

If you are suspicious about an email you have received, forward it to

Suspicious text messages should be forwarded to the number 7726 which is free of charge.

Report fraud or identity theft directly to the Covid Fraud Hotline below.

Report vaccine fraud

Please continue to stay at home and follow lockdown restrictions

Hounslow is still under lockdown

The Borough of Hounslow is still under national lockdown, along with the rest of the country.

You MUST continue to follow the restrictions in order to keep yourself and your loved ones safe. 

Remember Hands, Face, Space: keep washing your hands, wearing a face covering, and giving at least 2 metres of space when interacting with others outside your bubble.

See all rules

You no longer need to book to get a Rapid Test

COVID-19 rapid test

Getting a FREE rapid test every few days is now even easier. You no longer need to make an appointment.

If you don’t have COVID-19 symptoms, simply drop-in to one of our testing sites at a time that suits you between 8am-4pm, Monday-Sunday.

Rapid testing is available for anyone over the age of 18, who still needs to go out for work and who needs FREE, QUICK and REGULAR testing.

You can get a rapid test at:

  • Hounslow House – 7 Bath Road, Hounslow TW3 3EB. 
  • Heston Library – New Heston Road, Hounslow TW5 0LW. 
  • Isleworth Library – Twickenham Road, Isleworth TW7 7EU. 
  • Staines Rugby Club, Snakey Lane, Feltham TW13 7NB. 

If you would prefer to make an appointment for a set time, you can book online or call 0207 084 9697.

Don’t forget that our new Mobile Testing Units are also now available at the Tesco Superstore car park in Feltham on Mondays and the Sainsbury’s car park in Chiswick on Fridays (from 8am – 4pm). Just drop-by for a FREE rapid test whilst you are doing your essential shopping.

Book rapid test

If you feel inadequately protected from COVID-19 at work, support is available to you

Feeling anxious, unsafe or inadequately protected from COVID-19 at work?

The government guidelines state that everyone should be working from home where possible. We understand that for many people this has not been something their employers have supported.

If you are feeling anxious, unsafe or inadequately protected from the risk of COVID-19 at your workplace then please raise any concerns via the email below.

All emails will be treated with strict confidentiality and the team will use any concerns raised to explore improving unsafe work environments in Hounslow.

The email address is

Email us

Aged 70+ or clinically vulnerable? You can book a vaccine appointment

If you're 70+ or vulnerable you can book your appointment

If you are aged 70 or over, or you are clinically vulnerable, you can now book your COVID-19 vaccination through the NHS website even if you haven’t yet received a letter. Appointments are available in Ealing and Wembley. 

You must book your appointment before you go to a vaccination centre.  We are aware of other scam messages circulating - please ignore them - the NHS will never ask you for money or your bank details for your vaccination – it is free. 

Book appointment

Supporting your mental health & wellbeing

Mental health support available

We know lockdown has been difficult for many residents, especially with the colder months upon us. There is support available to help during these challenging times.

We have a range of mental health and wellbeing support available to help keep your mind well. Please head to our website for more information.

Get support

Keep yourself and your loved ones healthy

Help keep Hounslow healthy

How are you keeping healthy during lockdown?

One of the best ways to maintain your wellbeing is to get any kind of exercise as often as you can. Under current restrictions, you can exercise by yourself, with your household or support bubble, indoors or outdoors.

Not sure where to start? Check out our Get Active programme below and find free workouts, online classes, tips and tricks that you can use to keep yourself and your loved ones moving.

Get active

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