Hounslow Matters Newsletter: 6 November 2020

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London Borough of Hounslow
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                                  6 November 2020

Leader of Hounslow Council, Cllr. Steve Curran to all households - 'We are here for you'

Cllr Curran

Cllr Steve Curran has this week written to all Hounslow households advising them of the latest government restrictions and support available.

"The Council has been preparing for stricter measures and plans are in place.

"Our number one priority remains protecting our most vulnerable residents and, alongside our partners, we’ll be doing all we can to support local communities and businesses.

"No one has to face the difficult weeks ahead alone or without support.

"We are here for you, as are your local NHS services and a wide range of voluntary organisations and community groups". 

To read the full letter and the range of information, guidance and support

Click here

Hounslow Contact Tracing Team

Hounslow Contact tracing team

Hounslow Council has launched a local COVID-19 contact tracing system to back up NHS Test and Trace and help to get coronavirus under control in the borough. The new system will see Council staff support efforts to locate people who have come into contact with someone who has tested positive for COVID-19.

Gaps have been identified in the nationwide Test and Trace system, with only about two-thirds of those who need to be contacted being reached. The new localised, One Hounslow approach aims to improve this by helping the NHS and getting in touch with the other third. 


Read more here

Lockdown - schools and early years FAQ

School safety

It’s really important for children to continue to go to school during this time. The Council has put together a list of useful questions and answers about schools during lockdown and how we are keeping them safe.

Click here to


Fireworks safety

Firework safety

The Council and the London Fire Brigade is calling on residents to think twice about holding a firework displays at home or building a garden bonfire. Please consider celebrating in a different way with less risk of injury or fires. 

There are many ways to mark important occasions in alternative ways. Acting safely and responsibly at all times is the only way to keep our loved ones, older relatives and communities safe.

If you're planning to set off fireworks at home, you must follow the new national lockdown restrictions, meaning no one from outside your household or support bubble should attend. 

Remember, it’s illegal to set off fireworks in the street or public places. Be courteous to neighbours and be mindful of pets. To report incidents of noise nuisance call 020 8583 2222.

More information

Remembrance Sunday in Hounslow

Hounslow Council Remembrance Sunday

Remembrance Sunday, one of the most important dates in the borough’s civic calendar, will take place on Sunday 8 November.

This year, due to COVID-19 restrictions and to better safeguard our resident, the day’s events will be marked differently, none of the customary parades will take place and all ceremonies will be by invite only.

The Mayor and Councillors, will, on behalf of Hounslow Council, lay wreaths at each of the war memorials across the Borough to pay tribute to those fallen.

As always Remembrance is a time of reflection and this year we can mark it by getting involved in online commemorations, personal reflections or activities at home.

We want people to send in photographs of their works, and we will share those on our social media channels as a Remembrance display online. To send us your stories, pictures and memories, please do so via our FacebookTwitter or Instagram accounts.

The Royal British Legion has made a downloadable Poppy poster available for those who wish to display those in their homes.

More information

Council news

Do you live in Isleworth or Brentford?

Area Forum

We want to hear from you and understand how your experiences can shape the way we communicate and engage with you, our residents. Join us live on Thursday 12 November at 5.30pm for the Isleworth and Brentford Area forum. Get involved and submit your questions beforehand.

More information

Borough Council meeting next Tuesday

Watch our Borough Council meeting live

Our next Borough council meeting is taking place on Tuesday 10 November at 7.30pm. You can watch the meeting live via our YouTube channel.

View the meeting agenda

Hounslow’s Leisure Services under new management

Lampton Leisure

On Sunday, the six leisure centres in the borough owned by Hounslow Council will be run by a new entity, Lampton Leisure, set up within the growing Lampton Group of wholly owned council trading companies, specifically to run the leisure centres.

In addition, the five public halls across the borough will be run by Hounslow Council, through an interim arrangement with their Environment, Culture and Customer Services Directorate.

The safety of residents and staff is of paramount importance to the Council. The centres and public halls will remain closed in-line with the new national lockdown restrictions, for at least the next month. In that time, we will be planning a phased approach to reopening the buildings and the individual services offered once the restrictions are lifted and we are entirely satisfied it is safe to do so. 

More information

Coalo provides full services to all residents during the second lockdown


On Wednesday, the Council announced that in accordance with the new Government guidance, Coalo will continue to provide a full service to all our residents, offering a full range of services. However, operatives may attend resident homes in personal protective equipment.

Coalo have safely and successfully delivered uninterrupted, high quality services throughout the COVID-19 crisis and will continue to do so but will also continue to monitor the guidance from Government.

More information

Green Doctors can help with your energy bills

Green Doctors

Green Doctors London are a charity offering free and impartial energy advice to help vulnerable residents save money and live greener.

If you're struggling with your energy bills and are either on a low income, over 65, have a long term health condition or disability, Green Doctors London are offering free phone consultations to help you save money and stay out of debt. Call 030 0365 5003.

During the consultations the team can explain;

  • Why is important to live in an affordable warm home 
  • Energy tariffs, switching provider and onward referrals 
  • Smart Meters – What are smart meters and how they benefit me 
  • What help is available: The Green Doctors programme - the new service in place 
  • Energy Quiz -to learn tips on how to save energy at home

More information

Digital Festival Hounslow week two

Digital festival

Join us on our exciting digital journey here at Hounslow Council and take part in the Digital Festival Hounslow. Hounslow has a high proportion of wards which are amongst the most digitally excluded in England and the Council is on a mission to change this.

Digital Festival Hounslow continues next week - here's what's on offer in week two.

Monday 9 November - 2 - 3pm  - Introduction to Digital Ambassadors & Microsoft Digital Champions: are you interested in helping others? Are you keen to learn new skills?

Find out about how you can become a Digital Ambassador in work, in your community or for your family.  You don’t need to be IT wizard or tech guru.

Tuesday 10 November - 12 noon - 12.30pm - Remote health & activity monitoring: find out how technology can help monitor people in their homes so they can maintain their independence.

We are also hosting daily Mindfulness session Monday to Thursday at 8.30 - 9am. It's a great way to start your day.

Sign up here

Staying healthy, active and safe

One you Hounslow

Whatever your age or ability there are lots of ways to stay active and healthy during the new national lockdown. We understand it is much colder this time around so there is plenty to do from your own home. 

Click here for more activities

recent news items Latest information

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The Council has a coronavirus advice webpage which is updated daily with the latest local information for residents and businesses. 

Advice in accessible formats and different languages

You can also follow us on social media using the links below. 

The latest information on coronavirus in general is available on the Government’s website. 

National restrictions

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