Coronavirus update: 27 March 2020

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27 March 2020   

Calling all volunteers

we need you

Are you looking for local ways to help others? Look no further - there are many ways you can help us right now to make a real difference to those who are in need.  

There’s a list of things you can do on our website and we’ve created a simple form to fill out, after which the Council and its voluntary and community partners will advise on how best you can support the Hounslow effort. 

Changing behaviours to protect vulnerable and NHS 

We know that this is a very challenging time for everyone and that getting used to staying home, in the national effort to prevent the spread of the coronavirus, is at odds with most people’s daily lives.

We are reassured to see that most people are adhering to Government direction and doing just that. Below are some pictures taken across the borough, completely empty of their usual activity of people going about their daily lives. Thanks to all of you who are being responsible and complying. This is our main defence against the spread of the virus and really is saving lives and protecting our NHS.  

denise images
empty High Street

Recycling and waste services during the coronavirus crisis 

waste and recycling

Councils across London, alongside waste disposal authorities, private waste companies and all those who help collect and process our recycling and waste in the capital, are working hard together to provide the best possible service while we are dealing with the coronavirus crisis. 

In Hounslow, our aim is to do everything we can to keep the streets clean, keep collecting your rubbish and make sure your recycling bins continue to be emptied as often as possible, while protecting the health of all our workers – designated as essential front-line workers during the crisis – as well as the general public. But as most of us are now staying at home, it seems likely that this will create more household waste and put pressure on our recycling and waste services. 

We continue to run all of our refuse and recycling collections, but we have closed SpaceWaye, our civic amenity site to the public. Our bulky waste service will remain in place.  If we do experience high levels of staff shortages due to sickness we will need to change our approach, but we will inform you if and when this happens. 

For guidance on how to support our service during the coronavirus crisis, click link below

Read More

Be vigilant against scams 

There continues to be reports of people using the coronavirus to try to exploit others through a range of scams. In particular, be extremely wary of any approach to donate money, whether in person, on email, phone call or text. Advice is available here


Report contraventions of coronavirus restrictions  

While most businesses, other than those selling food and providing necessities – which are identified on the Government’s website - are required to close, there are unfortunately some that may flout the law and continue to operate. If you are concerned about any business that continues to operate despite the current restrictions, please report it. Please also tell us of any gatherings or irresponsible behaviour you observe.You can access our web form by the link below:


The list of premises / services currently permitted to be open is listed below, but please check the Government website above as it regularly changes: 

Food retailers, pharmacies, medical services, hardware, health, car rental, bikes, newsagents, off-licences, petrol stations, post offices, banks, launderettes, dry cleaners, pets. 

Support for self employed 

The Government has announced a package of support for people who are self-employed 

It will pay self-employed people a taxable grant based on their previous earnings over the last three years, worth up to 80% of earnings, and capped at £2,500 a month. It will run for a minimum of three months. 

Latest information and advice

The Council has a coronavirus advice webpage which is updated daily with the latest information. 

You can also follow us on social media using the links below. 

The latest information on coronavirus in general is available on the Government’s website. 

stay at home

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