We have set out proposals to allow firms to offer a new type of help called ‘targeted support’ and make suggestions to groups of consumers with common characteristics. These could include people who may be currently drawing down on their pension unsustainably, not saving enough for retirement or who have excess cash sitting in a current account.

The changes, which have inbuilt protections for consumers, also support growth by enabling increased investment and innovation.

We want to see a thriving and trusted market for full financial advice, simplified advice, targeted support and guidance.

We have also set out plans to reform the framework for simplified advice.

Consumers’ access to a choice of guidance, targeted support, simplified advice and full financial advice should help reduce the so called ‘advice gap’. This supports our ambition that consumers should have access to the help and guidance they need, at a cost they can afford, when they need it, to make informed decisions about their financial lives.

We have worked in a smarter way to carry out this work, running our very first 6-week policy sprint, where firms designed consumer journeys to help inform the rule set we are now consulting on.

The aim of this detailed sprint, and our consumer testing, has been to help accelerate the period for consultation.

Please send us your comments by 29 August 2025 using the online form.

We have published a package of reports giving a comprehensive overview of how the retail insurance market is working. We have also set out actions for us and others to take to address specific issues.

Our reviews found that external cost pressures are largely to blame for recent motor premium increases, not increased firm profits. However, there is some more work to do on claims handling, particularly in home and travel insurance.

The package includes our work as part of the Government Taskforce on motor insurance, as well as reviews of claims handling and the impact of some of our previous actions and interventions. It contains:

• An analysis of the drivers behind motor insurance premiums.
• A review of claims handling in home and travel insurance.
• An interim update from our market study on premium finance in home and motor insurance.
• An evaluation of our pricing reforms in the motor and home insurance markets.

A well-functioning retail insurance market helps consumers navigate their financial lives, provides peace of mind and supports growth by building people’s resilience to financial and personal shocks.

Buy now pay later (BNPL) borrowers will benefit from key protections in place for other types of lending when they come under our remit next year.

Our proposals for BNPL regulation mainly rely on existing requirements, including the Consumer Duty, rather than proposing new rules. This will support growth and allow firms to innovate. The changes will include requiring lenders to check that people can afford to repay BNPL loans and offer support if they get into financial difficulty. These proposals form part of our commitment to helping consumers navigate their financial lives. BNPL borrowers will also be able to complain to the Financial Ombudsman Service if something goes wrong.

There will be a temporary permissions regime in place. This means firms will need to follow FCA rules and will be able to continue to trade before they’re fully authorised. The regime will be open for firms to register 2 months before it comes into force on 15 July 2026.

The consultation is now open for feedback until 26 September 2025.

Our work played a central role in the latest Mansion House speech, underlining how we act as a partner for achieving growth and share the Chancellor’s vision for achieving it.

As the world’s largest net financial services exporter, we want to keep maximising the UK’s strengths, putting growth at the heart of our work.

Stripping back the prospectus regime will make it easier for companies to raise the money they need to grow. By cutting senior manager regime red tape we are streamlining our rulebook, so it works better for industry. Sweeping reforms to the redress framework will make it more predictable for firms and give consumers quick and fair compensation where they’re owed it.

We have also created new voluntary targets, alongside proposed statutory targets, for faster authorisations. And to help attract international firms to set up or grow in the UK, we are also working as a key partner with Government on efforts to promote the UK through a new concierge service.

We also provided an update on the next phase of capital market reforms.

You can sign in, using your existing credentials, to see what's due, check the status and access tasks directly.

My FCA now brings together tasks from Connect, RegData and from this month, Online Invoicing System (OIS) into one place.

We’ll send you emails letting you know when an OIS task, such paying an invoice or accessing a credit note, is due in My FCA. There will be no change to the timing of annual fee invoices, which will be issued between July and September.

If you haven’t had the opportunity to explore My FCA yet, we encourage you to sign in. A short explainer video is available on the My FCA webpage to guide you through its key features.

Thank you for the valuable feedback many of you have already provided. 73% of those of you that have given us feedback said My FCA is easy to use.

We’re continuing to make improvements based on your feedback, which plays an important role in shaping My FCA. Use the feedback form at the top of the My FCA homepage to let us know what you think.

We’ve launched a new and improved Handbook website, as part of our strategy to be a smarter regulator.

The new website has all the features users are familiar with, but makes it easier to: 

• Navigate and find the information you need.
• Understand the connections between our rules.
• Compare different versions of Handbook text to see what’s been added or deleted over time.

Use the new Handbook now: beta-handbook.fca.org.uk.

You can also give us valuable feedback.

In the first phase of reforms, the FCA and PRA propose to streamline the Senior Managers and Certification Regime (SM&CR).

The consultations have been informed by the regulators’ 2023 Discussion Paper. This showed widespread support for the regime, but that some of the processes can be burdensome for firms.

The proposed changes will make the regime more effective and efficient and drive growth in financial services, while maintaining the regime’s high standards.

The consultation will close on 7 October 2025.

In the second phase, we will be working closely with the Treasury as it consults on further reforms to the regime.

We have announced rules to strip back the prospectus regime, making it easier for companies to raise the money they need to grow. Companies that are already listed won’t need to publish a lengthy prospectus to issue more shares in most cases.

A single disclosure standard for corporate bonds will also make it easier for companies to issue smaller bonds in more investible sizes to support retail investment.

We have announced changes to our rules aimed at simplifying the mortgage process and improving consumer choice. These changes will make it easier for borrowers to remortgage, reduce their mortgage term, discuss options with their mortgage provider and get advice when they need it.

We are also removing outdated guidance to reduce regulatory burden while maintaining strong consumer protections under the Consumer Duty. These voluntary changes are effective immediately and encourage firms to broaden access, support growth and deliver better outcomes.

This work builds on existing high standards, including strong affordability checks and support for financially vulnerable borrowers. It marks another significant step in the ongoing mortgage rule review, supporting our work to support greater choice for consumers and a more accessible housing market.

We have published rules clarifying that serious bullying, harassment and violence qualify as misconduct.

Previously, it was often unclear when these types of behaviours would amount to a conduct rules breach in firms other than banks. On 1 September 2026, the same rules will be extended to around 37,000 other regulated firms, increasing consistency across financial services.

Serious, substantiated cases of poor personal behaviour will need to be shared through regulatory references.

We’re also asking whether further guidance would be helpful and proportionate for firms as they implement the rule change.

Responses close on 10 September.

On 1 July 2025 we published PS 25/8 which finalised our rules that enable us to collect fees and levies in 2025/26. The final fee and levy rates for 2025/26 differ in some places from the draft rates consulted on in CP 25/7 due to changes in the fee data. The PS also confirms the changes to:

• How we distribute cost recovery of our annual funding requirement.
• Allocation of the Financial Ombudsman Service’s general levy.
• The levies we collect on behalf of government departments, and
• The Fees Manual of the Handbook.

We also published our response to feedback on our discussion chapter in CP25/7 which sought views on our fees publication timetable.

We’re consulting on changes to the ancillary activities test (AAT). The AAT allows firms to be exempt from authorisation as an investment firm when their trading in commodity derivatives, emission allowances or derivatives of emission allowances qualifies for use of the ancillary activities exemption (AAE).

Simplifying the regulatory perimeter for commercial users of commodity derivatives, via reform of the ancillary activities test, will help ensure open and competitive markets.

We’re consulting on the systematic internaliser (SI) regime for bonds and derivatives, as well as other changes to improve the functioning of UK markets.

Streamlining transparency rules and our proposal to remove the systematic internaliser regime for bonds and derivatives will reduce cost and complexity for firms.

We issued finalised guidance for firms on how to apply a proportionate and risk-based approach to UK politically exposed persons (PEPs), their relatives and close associates for anti-money laundering purposes.

In the guidance, we: 

• Clarify that firms should not treat non-executive Board members of civil service departments in the UK as PEPs.
• Reflect changes to The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017.
• Update sign off for PEP business relationships.

Following consultation, changes have been made to the PRA’s rulebook and our guidance. This follows a recommendation from the Financial Policy Committee to increase the volume of mortgages a lender needs to make the LTI flow limit apply from £100m to £150m annually.

Previously, the de minimis threshold exempted lenders that extend residential mortgages of less than £100m in value or fewer than 300 in number a year from the LTI flow limit.

We have published final guidance, alongside a feedback summary. This is alongside our wider mortgage rule review.

We’ve opened applications to our proposed AI Live Testing service, following feedback to our Engagement Paper.

Firms will have the opportunity to test ready to deploy AI models in real-world conditions.

Firms interested in applying can see our Terms of Reference for more details and what is needed to be eligible.

Applications are open until 20 August.

We’ve published a joint consultation on modernising the redress system, alongside government proposals on reforming the Financial Ombudsman.

These changes will help firms identify and resolve issues before complaints escalate. They aim to give firms greater predictability, so they have the confidence to invest, innovate and support UK growth.

Respond to our consultation by 8 October 2025.

We are working with Government to promote UK financial services on a global stage. 

In an increasingly competitive financial landscape, we want to help maintain the UK’s position as the destination of choice for international firms.

The Office for Investment: Financial Services aims to attract international firms who want to set up, grow or invest in the UK. It will also help support international firms to navigate the UK regulatory landscape.

Other delivery partners involved include the PRA and City of London Corporation.

Our new webpage has more information about our services.

We are inviting UK and Swiss firms to submit interest in providing cross-border services as part of the Berne Financial Services Agreement (BFSA).

This will help reduce regulatory barriers and boost the international competitiveness of UK financial markets.

The agreement will make it easier for some UK businesses to provide wholesale financial services into the Swiss domestic market – removing the need to navigate Swiss rules as reliance on UK rules will be sufficient.

Firms can express interest in the BFSA and read FAQs by visiting our webpage.

Our Annual Report for 2024/25 outlines what we delivered in the final year of our 2022-2025 strategy to reduce and prevent serious harm, set higher standards and promote competition and positive change. Key achievements include:

• Suspending, removing or blocking over 1,600 websites suspected of promoting financial services without permission.
• Collaborating with big tech platforms, resulting in over 50 apps being removed from Google Play and the App Store.
• Improving outcomes through the Consumer Duty, where our work on GAP insurance has saved consumers £70m.
• Strengthening the UK’s position in global wholesale markets by introducing the biggest changes to the listing regime in over 3 decades, a new private stock market and reforms to the prospectus regime.

We have published our feedback to the Interim Working Group’s (IWG) final report, on the IWG landing page under the ‘Final Report’ section.

The IWG was established to give us recommendations on the design, implementation, and operation of a new Credit Reporting Governance Body (CRGB).

We now look forward to the implementation of the IWG’s recommendations by the CRGB, reflecting our feedback.

Please make sure the information we hold about your firm is correct and up to date. This is a regulatory requirement, and essential for ensuring consumer trust and market integrity.

You need to:

• Check your information: In My FCA, you can check what is published on the Financial Services Register. This includes your firm’s contact information and regulatory permission such as activities, limitations, and waivers.
• Update your details: If any information is incorrect, update it using the relevant forms on Connect.

We publish the information on the Financial Services Register and our new FCA Firm Checker. If you haven’t updated your details a non-complaint banner will be displayed to let people know you haven’t confirmed your contact information.

We are launching a multi-firm review assessing whether distributors of Complex ETPs on an execution only basis meet Consumer Duty obligations.

Our review focuses on products that involve complex strategies, including leverage and inverse ETPs, which reset daily – a small proportion of the wider ETP market.

We will assess how firms help consumers understand how these products work, the associated risks and whether they deliver fair value.

This work supports our wider goals of promoting growth and helping consumers make informed financial choices. We have asked selected firms for information and will publish findings by early 2026.

We fined Barclays Bank UK PLC and Barclays Bank PLC a total of £42m for separate instances of failings in its financial crime risk management – one relating to WealthTek and one relating to Stunt & Co. Barclays Bank UK PLC will make a voluntary payment to WealthTek’s clients.

We have highlighted financial crime as a priority for retail banks in our 2024 supervisory strategy. We continue to supervise firms to improve standards and ensure they have the right systems and controls to manage financial crime risks.

We have fined Monzo £21m for its inadequate anti-financial crime systems and controls between October 2018 and August 2020.

Monzo failed to design, implement and maintain adequate customer onboarding, customer risk assessment and transaction monitoring systems to mitigate the risk of financial crime. These systemic failings resulted in us requiring a comprehensive, independent review of the firm's financial crime framework in August 2020.

Monzo also repeatedly breached a requirement preventing it from opening accounts for high-risk customers between August 2020 and June 2022.

Our news and publications alerts keep you up to date with our press releases, speeches, statements, consultations, guidance, notices and decisions.