East Devon residents' Coronavirus update Friday 12 June 2020

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Coronavirus weekly residents update

Coronavirus (Covid-19) update - 12 June 2020

Welcome to the weekly Coronavirus (Covid-19) update for East Devon residents. We are working to keep you informed through this email update and the Coronavirus (COVID-19) pages on our website, which have all our latest information, and links to the Government, the NHS and our community.

Please forward this email to anyone you think would find it useful and encourage them to sign up.

You can also can share this update on social media and in any online groups you're part of by using this link to the update on our website.

Stay Alert Banner

Changes to the Lockdown rules from this weekend

This weekend and from next week we will see a number of the rules we have been following since late March relaxed. These changes will be a gradual and cautious process by the Government who have stressed that it remains important that we all Stay Alert, continue social distancing and to wear a face covering when using public transport.

On Monday a number of non-essential retail shops can reopen and Places of Worship will be permitted to re-open for individual prayer in line with social distancing guidelines.

Social Bubble

From this weekend, single adult households in England - so adults living alone, or single parents with children under 18 - are able to form a support bubble with one other household. All those in the bubble will be able to act as if they live in the same household.

Non-essential retail can reopen from Monday

Non-essential retail reopens

Non-essential shops across East Devon will be able to reopen this coming Monday 15 June, as long as they are COVID-19 secure. To find out more about the 5 tests that need to be completed, visit the website.

How councils across Devon have responded to Covid-19

Devon certainly knows how to pull together. Throughout the coronavirus (COVID-19) pandemic we’ve worked quickly to ensure our residents, communities and businesses are well informed, supported, and protected.

As we move slowly into this next phase - with restrictions starting to ease further and plans being made for how Devon will recover from the lockdown, we must continue to work together and build on the effort everyone has made so far to keep ourselves and others safe and well.

Here are some of the things we have done as a Local Resilience Forum during the coronavirus lockdown...

Team Devon Infographic

Local residents say thank you to the Housing Repairs Team

Housing Repairs Team

The Housing Repairs team (EDDC tenanted accommodation) have been working hard over the past few weeks to deal with the backlog of non-essential repairs that has built up over the last few months.

We have been working closely with our Contractor to ensure a plan is in place that will ensure we deal with the backlog as efficiently as possible and to align expectations of residents so they are clear on what to expect. We have carefully assessed health and safety requirements to ensure our contractor is supplied with all the relevant PPE and on each and every visit, additional checks are in place on every visit to ensure the safety of residents as well as our operatives.

We appreciate residents may have been reluctant to call in with repair requests over this period but would encourage contact as soon as possible even you don’t consider the repair to be urgent. Our Housing Repairs team can be contacted through repairs@eastdevon.gov.uk or on 01395 517458.

It has been a challenging time and we have been hugely appreciative of residents understanding that on occasions repairs are taking longer than usual. We received this lovely comment from a Lympstone resident ‘

Please can we therefore offer our sincere vote of thanks to East Devon District Council Repairs for all of their help and support . Our sincere thanks to your main contractor; Ian Williams and to your helpful receptionist. A Special Vote of Thanks to the gentleman operative who attended my sheltered EDDC Council home. Thank you all for working so hard for us during this Covid-19 crisis and for all of your efforts, which are very much appreciated and valued.

New BBQ bins installed on Exmouth and Budleigh Salterton Sea Fronts

BBQ Bins

Following the recent very dry weather and damaged caused to one of rubbish bins we are keen to encouraged people who are having a disposable BBQ to please use our new metal BBQ bins and not the big plastic bins, as this will reduce the risk of a fire.

These bins are located at the following places:

In Exmouth the BBQ bins are located at: Orcombe Point slipway; Jet Ski slip way (opposite Foxholes car park); Slipway opposite The Maer; Carlton Hill Slipway.

In Budleigh Salterton the BBQ bins are located at: Limekiln and Steamer Steps

Discretionary grant fund launches in East Devon

Business update

A new Government Discretionary Grant aimed at supporting small businesses and charities in East Devon launched this week.

Online applications for the Scheme 3 fund is open for two weeks, from 10th June to 24th June by visiting our website.  This follows previous schemes which supported businesses in the retail, hospitality and leisure sectors as well as small businesses more generally and has seen over £40m being deployed to over 3,000 businesses in the District. The fund aims to support businesses which were not previously eligible for grant funding.

To find out more about this scheme, read here.

To receive our regular business updates simply visit our website, add your email address and choose the ‘business’ topic. You can read this week’s edition by clicking on the link. 

East Devon Coronavirus Community Support Hub Hotline

Community Hub update

Since it was set up on 30 March our Coronavirus Community Hub Hotline has received on average 50 calls per day since opening. It is supporting people with finding help for food deliveries and picking up prescriptions.

Individuals or organisations can now request or offer community support by filling out one of our online form​s. You can search by postcode on the East Devon District Council Coronavirus Community Support Hub to find your local group or organisation providing support at this time.

Call the Community Hub hotline now on 01395 571500 if you, or a group you know, needs help or you would like to volunteer. The line is open normally Monday to Friday 9am to 5pm.

Coronavirus Community Support Hub News

West Hill Parish Council Help Scheme tell their story

“On Friday the 13th March (!) the Parish Council quarterly newsletter was ready to be distributed to all of the houses in the village.   News of the coronavirus pandemic was making headlines and Councillors quickly added an item offering help and support.   The West Hill Parish Council Help Scheme was born. 

West Hill - what an amazing village!  Very quickly more than 80 people volunteered to help.   With many vulnerable and self-isolating people in the community the presence of a dedicated Help Scheme and such a large number of volunteers gave a great deal of peace of mind given the uncertainties ahead. 

Read more about this community help scheme.

Caring for our carers

Carers Week

It's Carers Week this week and there's never been a more important time to recognise the work that they do.

Since the Covid-19 pandemic 4.5 million additional people are caring for older, disabled or seriously ill relatives or friends. Many are unpaid and some suffer from the stress and worry of shielding those they look after and provide care for day to day.

Some are carrying out this care while still working full-time and others are schoolchildren caring for a relative. They need our help and support. Find out how the organisations marking this important week are helping our carers. 

Mobile COVID-19 test facility in Honiton remains open this weekend

Test and Trace Mobile unit in Honiton

A reminder if you’re showing symptoms of COVID-19, you can now be tested for the virus through the Government’s free Test and Trace operation at a temporary testing facility that will be open in Honiton this weekend

The site, at the car park at Lace Walk (EX14 8LT) will be open from 10am but you must register via the Government’s online portal before you arrive. 

Full details about booking your test can be found by looking at the NHS website.

A face covering must be worn on public transport

Face Covering

If you are planning to travel on public transport from 15 June passengers will need to wear a face covering. Exemptions to the rule include young children, disabled people and those with breathing difficulties.

We still need to stay alert, regularly wash hands or use hand sanitiser before putting face coverings on and after taking them off. Try not to touch your face when wearing the face coverings to avoid hand to mask transmission of the virus.

To keep up-to-date with public transport service updates, visit Travel Devon.

Watch out for a Coronavirus ‘test and trace’ scam

Trading Standards

Devon, Somerset and Torbay Trading Standards Service is warning residents to be aware of scammers looking to exploit the new NHS Test and Trace service.

The Government system, which launched last week, is designed to reduce the spread of coronavirus (COVID-19) by quickly testing people with symptoms and either phoning, texting or emailing whoever they have had close contact with to tell them to isolate for 14 days. It is a free service.

There are concerns that some people, particularly the vulnerable or elderly, could be susceptible to fake calls or messages from criminals looking to get access to personal information or trick them into handing over money.

To find out the information you will be asked for and what will never be asked, visit the website.

Is that HMRC email trying to 'phish' you?

We have also heard about fraudsters sending fake emails or 'Phishing' to try and get your personal information - and sometimes these emails look so real, we've sadly fallen for them at our own cost.

HMRC has issued some guidance to help us recognise genuine contact from them, and how to tell when an email or text message is phishing or bogus and what to look out for.

Visit the HMRC website for more information.

Devon Libraries to reopen from July 6

Libraries Unlimited

Libraries Unlimited who run the public libraries in East Devon have announced they will be reopening from July 6. This will be a phased reopening starting with a contactless 'Choose and Collect' service in most libraries. 


Meantime you can still access their services through the website.

Stop Loan Sharks

Stop Loan Sharks

If you have been a victim of illegal money lending and need support, you can use the 'Stop Loan Sharks' Live Chat to talk confidentially with an expert support worker via the website. The chat runs every Tuesday between 9am and 5pm, and you can access it by clicking on the link

Staying safe when going outside during COVID-19

Stay at home as much as you can is still the mantra - so let's carry on doing that. 

But if you are going out, Ordnance Survey has put some really helpful information on their website, to help you decide where to go and what to do.  We think it's a good resource, so we're sharing it. 

It's about keeping safe and active outside, and it brings together current advice from the government, local authorities and other outdoor organisations. 

You put in your location and then search by the type of activity you'd like to do. It gives you all the latest guidance and things to remember, and signposts you to activities in your area.

Thelma Hulbert Gallery update

Thelma Hulbert Gallery’s doors may be closed but they are staying connected online, sharing art practices and workshops to help keep our spirits up.

Ideas for Printing at Home

NATURE SHORT 9 - Ideas for printing at home: George Barron

Printmaker George Barron from the Double Elephant Print Workshop shows us some top tips for printing at home using things you can easily find around the house, in the garden or local park. Create some eye-catching prints.. and have fun along the way! Share your creations on social media and please hashtag #THGNATURESHORTS

Part of Culture + Climate 2020 in partnership with East Devon AONB, NATURE SHORTS is an online series showcasing art practices which inspire, build creativity and deepen our connection with nature especially during isolation. Every Wednesday, May to June.

Wild East Devon update

Swifts & Swallows

Learn about our winged friends with Sites Team Leader James Chubb

Wild East Devon

Nothing is a more symbolic sign of summer than the return of swallows, martins and swifts to our skies. These birds are a joyous part of our summer landscape, but often cause confusion. Here are some tips to identifying what is whizzing overhead.
Swallows, house martins and sand martins all belong to the same family, while swifts sit in a completely different group of birds more aligned to nightjars. Swifts look jet black in the sky, and closer sightings show a pale chin. The eyes are large and wings long and swept back in a stiff sickle. They land only to lay eggs or incubate, otherwise they are in constant flight.
Swallows have long trailing tail streamers, longer in males than females. The body colour is a smart navy blue which can appear black, white belly and a vivid crimson face and chin. Often seen swooping low to the ground, their calls are babbling and frequent, distinctive from the swift’s shrill scream.
House martins are slate blue and white in colour, with the white belly extending over the back of the tail. Wings and tail V are much shorter and more blunt than a swallow. These birds nest in mud hemispheres often constructed on the eaves of houses, hence the name.
Sand martins are the first of these birds to return from their winter grounds of sub-saharan Africa. They are a dusty brown colour on the body with a white belly and face with a distinct brown chinstrap extending around the face.
Whether you get detailed enough views to make an ID or not, simply enjoy these stunning birds against a sparkling blue sky and know that summer is well underway!

Swifts and Swallows

To keep in touch with the Wild East Devon Team follow them on Facebook and Twitter.

Trusted sources of advice and information

Please make sure that you only follow advice from trusted, official sources:

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