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We have been made aware of a phishing email pretending to be from DVSA.
The email asks for your address and postcode, date of birth and ADI personal reference numbers.
We will only ask for this information if:
- you have registered a new online business service account
- you’re asking us to lift a suspension on your account
A genuine email from DVSA requesting this information would be sent from a @dvsa.gov.uk email address. Please pay close attention to the email domain or suffix – it will always be ‘dvsa.gov.uk’. There are no other symbols or characters, such as ‘-‘ or ‘_’. If the full email is not displayed, you should click on the display name at the top of the email to view the full email address.
If you receive an email asking for this information and you are unsure if it is from DVSA, do not respond. You can forward it by email to enquiries@dvsa.gov.uk to check if the email was sent from us.
If you have responded with your details, please let us know by contacting enquiries@dvsa.gov.uk.
We can look to see if an account has been set up using your details and take action to protect you, close the account and take action against the fraudsters.
You should also report any scam emails to The National Cyber Security Centre (NCSC), which is the government agency that works to protect individuals and businesses from the threat of cyber-attacks. You can do this through their website.
Reporting phishing emails to NCSC not only helps the individuals involved, but alerts the agency to emerging threats which they can investigate on behalf of others too.
There are some simple tips you can use to help spot phishing emails.
- Check you recognise the email address the message has been sent ‘From’ and that it has been spelt correctly.
- If the email address isn’t shown in full, hover over it with your mouse and it will show the full address, if it is not from an address you recognise or spelt incorrectly it’s unlikely to be genuine.
- Often phishing emails have bad grammar or spelling mistakes, so check that the email reads correctly and that there are no spelling mistakes
- If there are any links in the email, make sure that they go to the website you expect them to. If the link is from text within the email, hover your mouse over it so you can see the link the words will take you to
In addition to the NCSC site, you can find more information on how to spot phishing emails at Scam emails | Action Fraud
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