DVSA services: Update on industrial action

DVSA services: Update on industrial action

PCS union has instructed all DVSA members to take part in a national civil service-wide day of strike action on Wednesday 1 February. 

We are unable to confirm what level of impact this action might have on our services but some driving tests will be affected.

If your pupil has booked a test themselves

We’re contacting all pupils who have a test booked on one of the strike dates – including  ADIs and PDIs with instructor tests and standards checks.

This will be informed that they should attend their test as planned unless DVSA contacts them. Or they can also choose to change the date of their test if they want to.  

If you have booked a test for your pupil

Talk to your pupil to tell them that their test may be affected by the strike action.  

If they want you to, you can change the date of their test now through your normal online booking system. You must give at least 3 clear working days’ notice to change the test date, or you’ll have to pay again. 

If they do not want to change the date, they should turn up for their appointment as planned. If the test cannot go ahead, the test will be rescheduled for the first available date and they’ll be able to claim out-of-pocket expenses. They must have turned up for their test to be able to do this.  

Rescheduling some tests in advance

To help us understand the extent of strike action on our testing services, we are rescheduling some tests in advance.

We will email candidates who this will affect ahead of the strike action. If you have booked a test for your pupil that is affected and you receive the message, you must let them know. 

Customer service centre

Our customer service centre might be affected by the strike action and it may take longer than usual to answer your query. The customer service centre will close at 4pm on Wednesday 1 February 2023.

Keep checking for updates

You can find the latest information about the driving examiner strike on GOV.UK. Please also keep checking your emails.