Update on transforming the driver service delivery model

Update on transforming the driver service delivery model

DVSA is committed to creating a modern, flexible and efficient driver testing service that is less dependent upon fixed estate and takes advantage of the investment and development of new technology.

We set this out in the 2022/23 business plan that was published in May of this year.

Creating a more flexible driving test centre estate allows us to react where the road and traffic conditions near a centre have evolved and no longer provide the best environment in which to assess a candidate's ability to drive. 

Proof of concept

In January 2023 we are running trials at two driving test centres  (Doncaster and Birmingham (Kings Heath)). We are exploring extending the trial to other sites and will update you if we do.

During the trials 50% of the tests at the centres taking part will be done from an alternative site close to the existing driving test centre such as community buildings or sports and retail centres.

We will contact your pupils if their tests will be moved to take place from one of the alternative sites. If you made the booking for your pupil and you receive the email you must let them know.

Keeping you updated

At the end of the trial we will evaluate how successful the different approaches have been. To do this we will talk to driving examiners, your pupils and ADIs who were involved in tests from a trial site.

We will keep you up-to-date on progress and on the next steps for the work.