Matters of Testing: Online tools, how the disciplinary process works, new annual training and more... Driver and Vehicle Standards Agency sent this bulletin at 18-02-2016 08:30 AM GMT Matters of Testing Read all the latest articles and features on the Matters of Testing blog. Having trouble viewing this email? View it as a Web page. Online tools to help vehicle owners Here are a range of online tools you can use to put your customers in the driving seat and help them keep their vehicles on the road. Read more How the MOT disciplinary process works For minor shortcomings we'll usually offer advice or counselling, but for more serious cases we may take formal disciplinary action. Read more MOT training is changing From April, the 5-year refresher training course will be replaced with a new model of annual training and assessment. Read more Time to remind customers about winter vehicle checks The frosty mornings and more frequent need to de-ice the windscreen mean motorists will start to think about getting a quick winter check for their vehicle. Read more Horror story: modified towbar Gary from Snuff Mill Garage in Sheffield sent us some photos of a Nissan Micra he tested which shows how not to fit a towbar. Read more Encouraging the UK to be van smart We’ve created a range of useful videos and guidance to encourage van users to stay safe and legal. Read more We appreciate your feedback. Please contact us at mattersoftesting@vosa.gsi.gov.uk Please share or forward this email to anyone you know who hasn't signed up to Matters of testing updates. Anyone can sign up for free updates here. Images courtesy of shutterstock.com