Matters of Testing: Changes to the MOT testing service, stretched tyres, commonly asked questions, and more...

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Matters of Testing

Read all the latest articles and features on the Matters of Testing blog.

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The changing face of the MOT testing service

MOT Testing service

After listening to your feedback, we’ve made a few changes to how and when MOT information is presented as part of our ongoing process to improve the MOT testing service.

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MOT testing service contingency codes automatically available

After listening to your feedback we’ve made it easier for you to get contingency codes if the MOT testing service goes offline. We’ve now introduced a way that you can instantly pick up the latest code if you try to sign in to the service and it’s not working.

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Contingency testing fall-over page

Stretched tyres – an MOT failure?

We're often asked whether ‘stretched’ or ‘Euro look’ tyres are an MOT failure. How ‘stretched’ would a tyre need to be before it’s in breach of the regulation, and how would you prove it?

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Stretched tyre

Customer service centre commonly asked questions

DVSA’s Customer Service Centre answers hundreds of MOT related calls and emails daily from testers and members of the public. Here are some of the most frequent questions and answers they’re getting from MOT garages.

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Customer service

Horror story: bulge in tyre side wall

Here’s an extreme example of a bulge in a tyre’s side wall showing that the internal structure has failed. It would only be a matter of time before the tyre rapidly deflates, resulting in potential loss of control of the vehicle.

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Tyre bulge

MOT testing service: known issues and workarounds now available on GOV.UK

After listening to your feedback we’ve made some changes to make it easier for you to use the new MOT testing service.

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Known issues and workarounds