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Once you’ve read this email please pass it on to anyone else who works at your site so they can claim their accounts as well.
Your MOT testing account contains all the information about you and your MOT tests and you must claim it to use the new service.
What you’ll need
To make sure you can claim your account and log in to the new service you’ll need your:
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User Name - this is the same as your VTS device / MOT Comp User ID which you can find on the front bottom left of your Smart Card
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Password - this is a one-time password which will be sent to your VTS device / MOT Comp Mailbox
Passwords will be individually sent out between 22 June to 16 July 2015 and not everyone at your site will receive them at the same time.
Claim your account here
After you’ve logged in
Once you’ve logged in you’ll need to check the following details are correct:
- your personal and email details under ‘your profile’
- your roles
- your AE and VTS details
Nominated Testers can practise testing once they’ve claimed their accounts by clicking the ‘MOT training mode’ link on the homepage.
Some functions will be temporarily unavailable and you should continue using your VTS device / MOT Comp until you’ve fully switched over to the new service on your switchover date.
Any changes made on your VTS device / MOT comp (eg slot numbers, VTS details) will take 24 hours to transfer onto the new MOT testing service.
Receiving your switchover dates
It’s your responsibility to make sure everyone at your site has successfully claimed, checked and updated their new account details.
Your switchover date will be emailed to your listed authorised entity (business) email address under the ‘Correspondence Address’ section on your VTS device.
If your email address is incorrect then you will not receive your switchover date and you will not be able to carry on testing after 22 September 2015.
Help and support
Please read the following step-by-step instructions if you need some extra help to claim your account:
If you have any problems claiming your account or using the new service, you can contact our Business Service Desk (BSD) on 0330 123 5654 between 8am and 8pm Monday to Friday and 8am to 2pm Saturday (excluding public holidays).
Please do not contact your Area Office, Customer Service Centre or the Atos Helpdesk as they will not be able to help.
More information
You can find more information about MOT Modernisation and the switchover to the new service in our MOT Modernisation and testing service section on GOV.UK.
Yours sincerely,
MOT Modernisation Project
Driver & Vehicle Standards Agency (DVSA) | Northleigh House | Lime Kiln Close | Stoke Gifford | Bristol BS34 8SR
Please do not reply to this email
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