PEN weekly newsletter 27 November 2025

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  Supporting health and social care providers in Devon

Devon always does very well when it comes to vaccination take-up, for which we are very appreciative, but in case you haven’t had this years jabs the Autumn/Winter vaccination campaign information is repeated this week.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


County Care Home Forum Update & Contract Support Information 

Thank you to all care home providers who joined us for the County Care Home Forum on Tuesday, 25 November. Links to the forum slides and actions will be shared on our PEN webpage soon. Visit the Support for Providers page.

New DCC Care Home Contract and ICB Nursing Home Contract 

Thank you to all care home providers who have signed the contract.   

If you have any outstanding questions or need support with signing up to the DCC Contract, please contact DCC’s procurement team at: procurementpeople-mailbox@devon.gov.uk 

If you have any outstanding questions or need support with signing up to the ICB Nursing Home Contract, please contact: d-icb.contracting@nhs.net. Please mark emails FAO Tom Ham/Bethan Knight. 


Autumn/Winter 2025 Vaccination Programme Reminder

The Autumn/Winter vaccination program for Flu and Covid-19 campaign started on 1 October. The National booking system is open to support Eligible cohorts to book and manage their vaccination appointment.

Flu Eligible cohorts:

  • pregnant women
  • all children aged 2 or 3 years on 31 August 2025
  • primary school aged children (from Reception to Year 6)
  • secondary school aged children (from Year 7 to Year 11)
  • all children in clinical risk groups aged from 6 months to less than 18 years
  • those aged 65 years and over
  • those aged 18 years to under 65 years in clinical risk groups (as defined by the Green Book, Influenza Chapter 19)
  • those in long-stay residential care homes
  • carers in receipt of carer’s allowance, or those who are the main carer of an elderly or disabled person
  • close contacts of immunocompromised individuals
  • frontline workers in a social care setting without an employer led occupational health scheme including those working for a registered residential care or nursing home, registered domiciliary care providers, voluntary managed hospice providers and those that are employed by those who receive direct payments (personal budgets) or Personal Health budgets, such as Personal Assistants

Covid 19 Eligible cohorts:

Note: Frontline Health and Social Care workers are no longer eligible for Covid-19 vaccinations unless meeting an eligible criteria as detailed above

RSV Vaccination

Respiratory Syncytial Virus (RSV) is an infectious disease of the airways and lungs, it often causes symptoms similar to a cold inc. cough, sore throat, sneezing and runny or blocked nose.

RSV Eligible cohorts: Vaccinations are offered all year round to those eligible but have an increased focus during the winter program. 

  • Those aged between 75 – 79 (turning 75 on or after 1st September 2025)
  • Those that are pregnant from 28 weeks gestation

Accessing vaccinations:

PCN’s will link directly with older person care homes to arrange a visit to administer vaccinations, Covid-19 and Flu vaccinations can be and will be co-administered where possible. 

Eligible residents in non-older adult care homes will receive an invitation from the NHS with instructions on how to arrange a vaccination.

Frontline Health and Social Carer workers can access Flu Vaccination via their employer led occupational health scheme. Those who are not part of an occupational scheme will be able to access a vaccination via GP community Pharmacy, vaccination centres and Vaccination Outreach services. Frontline Health and social care workers can book their Flu vaccination via the NBS via participating pharmacies.

Frontline care staff can self-declare eligibility for Flu vaccinations; it is recommended that they take their identification badge with them or a letter from their employer.

Please direct queries to: d-icb.devonvaccinationsupport@nhs.net 


Flourish Seeks Feedback on eLearning Courses

Flourish is calling on social care providers to share their training needs and help shape the future of eLearning. With over 134 courses available, including topics like safeguarding, infection control, and GDPR, Flourish aims to cover all essential areas. However, they want to know what additional courses could better support your staff.

"We're committed to continuously improving our offerings," said a Flourish spokesperson. "Your feedback is invaluable in helping us identify and fill any training gaps."

Providers can share their input by filling out the contact form on the Flourish website. This initiative is part of Flourish's ongoing partnership with Devon County Council, which offers part-funded social care courses for adult care providers in the area. This opportunity has been extended until 31st March 2026. Please click here for more information


Firework display

Good News Stories

Lighting Up the Sky and the Community at a North Devon Nursing Home

By the time the first firework burst above the trees at Heanton Nursing Home, the grounds were filled with families, children in bright coats and people arriving with umbrellas. There was laughter, conversation and that unmistakable sense of community.

Residents (who they fondly refer to as family members) were wrapped in blankets and supported outside so they could be part of it all. Seeing them among the crowd, smiling as the fireworks lit up the sky, was one of the highlights of the evening. Many visitors commented on how special it was to see everyone, young and old, sharing the night side by side.

The BBQ ran non-stop, with people queueing for hot food made on-site using locally sourced meats from Reeds Butchers in Braunton, the same butcher that provides the meals enjoyed in the home every day. “You can taste when something’s local,” one visitor said.

Several people mentioned they hadn’t planned to do anything for Bonfire Night this year but decided to come along after seeing Heanton’s invitation. What might have been an ordinary evening at home instead became a night filled with laughter and conversation. Local councillor Graham Bell attended with his family and spoke with team members and visitors throughout the evening, sharing that sense of community that filled the grounds.

By the end of the night, £226 had been raised, which will go directly towards making Christmas special for the family members who call Heanton home. As people began to leave, almost everyone said the same thing, that they hoped this would happen again next year.

Although Heanton is known in the community as a complex nursing home, evenings like this show there’s so much more to it than that. It is a home full of life, laughter and connection, a place where family members are supported to take part, and where the community is always welcome to join in.

It’s a reminder that complex care doesn’t mean life has to be lived apart.

To read more about the events and people at Heanton-  News & Blogs - Heanton Nursing Home - Devon Nursing Home

Neighbours Supporting Neighbours: Nursing Home Lends a Hand After Monmouth Floods

The recent floods across Monmouth brought sudden devastation to many local families, with roads, homes and community spaces affected over the weekend. While Gibraltar Nursing Home was fortunate to escape the worst of the damage due to its location, the team quickly learned six team members and their families were directly impacted by the floods, alongside countless others in the town.

One team member, along with their partner and their one-day-old baby, were among those who had to take shelter at the leisure centre. As soon as the home became aware, they collected the family and set them up with temporary housing within the Gibraltar Care Village, so they had somewhere safe and warm to stay.

Local councillor Martin Sweeney publicly acknowledged the support on Facebook, writing: “I’d heard that an employer was helping and really glad they’re safe and well. There are plenty of donated clothes, nappies etc at the Methodist Hall if needed and there have been some lovely offers of help with food.”

Wanting to do more for those around them, the home made a run to the local supermarket, filling their car with food supplies and donating everything to the Monmouth Methodist Church. These items have since been passed to the Monmouth and District Foodbank, where packages are already prepared for anyone needing extra support.

Over the past few days, the home has also offered the use of their wheelchair-accessible minibus, in case anyone is struggling with transportation.

Home Manager Verity Walmsley said, “Our thoughts are with those affected by the terrible events that Monmouth and the surrounding areas faced over the weekend. Please remember: if there is anything we can do as a home to support any of you, do not hesitate to reach out.”

She added, “The generosity shown by the Monmouth community has been truly overwhelming to witness. The Monmouth Mutual Aid and Assistance Group have been amazing, and everyone’s efforts to prepare food for those who are not able has been incredibly touching.”

The Methodist Church is currently inundated with donations - clothes, shoes, toys, baby items, toiletries and more. Anyone in need is encouraged to visit and collect whatever they require. All items are free, and volunteers are welcoming anyone who needs a hand.

Car boot full of food donations

Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories



Issue 250 27 November 2025


NHS

Keyboard

DCC COVID-19 updates

Coronavirus advice to the public


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


PEN newsletter archive

View previous issues


proud to care

NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


LDSS Reimbursement for Training International Recruits

In a significant boost for businesses employing international recruits, the Learning and Development Support Scheme (LDSS) allows companies to claim money back for training their international staff. This is to ease the financial burden on businesses while ensuring that their workforce is well-trained and up-to-date with industry standards.

How It Works

Businesses that access the LDSS can have their training costs reimbursed promptly. This initiative covers a wide range of training programs and qualifications, making it easier for companies to invest in their international recruits' professional development without worrying about the financial implications.

Benefits for Businesses

The reimbursement program offers several advantages:

  • Financial Relief: Businesses can reclaim the costs of training, freeing up funds for other critical areas.
  • Enhanced Training: Ensures that international recruits receive the necessary training to excel in their roles.
  • Quick Reimbursement: The process is designed to be swift, ensuring that businesses do not face delays in getting their money back.

Why This Matters

In an increasingly globalised workforce, the ability to train and develop international recruits is crucial. The LDSS not only supports this need but also provides a financial incentive for businesses to invest in their staff. This dual benefit of professional development and financial reimbursement is a win-win for companies looking to stay competitive.

Find out more - Adult Social Care Workforce Data Set - Provider Engagement Network


16 Days of Action: Campaign to end Violence Against Women

16 Days of Action is an annual, global campaign that calls for an end to gender-based violence. The campaign started on 25 November and lasts until World Human Rights Day (10 December).

Full details of events, including booking links and further information about the 16 Days of Action campaign in Devon is available on the Safer Devon website.

This year, we will also be running a social media campaign focussing on a different theme each day where we will share resources and further information.

To help raise awareness by participating in the campaign please use the communication tool kit.


Skills for Care Webinar on Mandatory training on Learning Disability and Autism

The webinar shares an overview of the Oliver McGowan Code of Practice, which sets out how Care Quality Commission (CQC) registered providers can meet the statutory training on learning disability and autism appropriate to their staffs’ roles. We were joined by the Department of Health and Social Care (DHSC), NHS Business Services Authority (NHSBSA), CQC and NHS England on this webinar. There was a Q&A with our speakers, where we used your frequently asked questions from registration to help shape the discussion.

Recording of the webinar alongside the skills for care web page, where you’ll find links to resources, FAQs, guidance documents and other information that was referenced during the webinar.


NHS Torbay - Restore 2 Online Training Sessions for Staff

Restore 2 is for all care staff in the community Adult and Learning disabilities, this course will help build confidence in staff recognising when residents become unwell and show signs of deterioration. Restore 2 contains signs and symptoms, clinical observations, NEWS 2 and SBARD. Prevent hospital admissions where needed. 

General training sessions - 

  • Tuesday 9 December 2025 10-1.30pm​
  • Wednesday 7 January 2026 10-1.30pm​
  • Tuesday 3 March 2026 10-1.30pm​
  • Monday 20 April 2026 10-1.30pm​
  • Tuesday 2 June 2026 10-1.30pm 

Training session supporting learning disabilities -

  • Tuesday 2 December 2025 10-1.30pm​
  • Tuesday 10 February 2026 10-1.30pm​
  • Thursday 2 April 2026 10-1.30pm ​
  • Monday 15 June 2026 10-1.30pm 

For more information and to book places please click to view the poster which contains a QR code for bookings.