PEN weekly newsletter 6 November 2025

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  Supporting health and social care providers in Devon

There’s plenty of free training and support on offer in this week’s issue, make sure you take advantage of anything relevant to your work.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Final Reminder: Sign & Return the New DCC ASC Care Home Contract by 7 November

Just 1 day left to return your signed contract to continue receiving new DCC referrals from 10 November!

 Devon County Council’s new Adult Social Care (ASC) care home contract and new fee model for older persons care homes goes live next Monday on 10 November 2025.

Important Reminder:

Providers must be signed up by 7 November to receive referrals from AST. If you're not signed up by then, you will not be eligible for referrals.

However, you can still sign up after 7 November to be included in future referral opportunities — so it's not too late to get involved!

Thank you to all those who’ve already completed the process!

What You Need to Do Now

  • Use the Correct CQC Number: Ensure the contract includes the specific care home’s CQC number, not the overarching provider number.
  • Attach Insurance Documents: Include a PDF copy of your insurance schedule, as issued by your insurer.
  • Sign Electronically: Insert your electronic signature (image) into the signature field and return the contract in Word format.

This contract applies only to homes within Devon County Council’s boundaries – not Plymouth or Torbay.

Provider Workshops

Thanks to all the providers who attended one of our four provider information workshops.  Please click the relevant links to see the slides and resulting FAQs.

Care Home Drop-In Sessions (post launch)– Join Us Online!

Have questions about the new DCC ASC contract or fee model? Join one of our informal online drop-ins, all welcome - a chance to ask questions, share feedback, or just listen in.

  • Wednesday 12 November | 12:30–13:30 MS Teams Link
  • Wednesday 19 November | 11:00–12:00  MS Teams Link
  • Tuesday 25 November | 14:00–15:30 (Care Home Forum)

 The registration link for the Care Home Forum will be shared via email shortly.


Community Services - Celebration of Strengths-Based Working Event 2nd December

We’re inviting you to come and join us and respond to research and themes we have identified through co-production, and look at how these stories will enable us to shape future commissioning.

It will explore the 5 key changes to unlock an equal life, from Research in Practice and Social Care Future:

  • Communities where everyone belongs
  • Living in the place we call home
  • Leading the lives we want to live
  • More resources, better used
  • Sharing power as equals

We want to drill down into strengths-based ways of working, and understand the diverse offer already available to people. This will help us in our goal to shape the future of social care commissioning in Devon.

Details of workshops taking place on the day are included on the booking page. Please note that spaces will be limited to 2 per organisation initially, but we will expand this if we have capacity.

To book your place please click here: https://www.eventbrite.co.uk/e/celebration-of-strengths-based-working-event-tickets-1838181573569?aff=oddtdtcreator


New Apprenticeship Levy: Paving the Way for Alternative Education Pathways

In a significant shift from traditional education routes, the new apprenticeship levy for 2025-2026 is set to revolutionise the way individuals gain skills and qualifications. Here’s how the updated levy is offering a fresh, flexible approach to learning:

Shorter Durations for Faster Workforce Entry:

The new rules reduce the minimum duration for certain apprenticeships from 12 months to just 8 months. This change is designed to accelerate the entry of skilled workers into the job market, addressing industry demands more swiftly.

Streamlined Assessments:

The assessment process has been overhauled to provide more flexibility and efficiency. Training providers can now deliver elements of the assessment, with End-Point Assessment Organisations (EPAOs) ensuring the validity of the process. This streamlined approach aims to make assessments less burdensome and more integrated into the learning experience.

Integrated English and Maths Learning:

Active learning for English and Maths must now be part of the training plan, ensuring apprentices continuously improve these essential skills. This integration emphasises the importance of ongoing skill development throughout the apprenticeship.

Foundation Apprenticeships:

A new section dedicated to Foundation Apprenticeships has been introduced, covering aspects that differ from other apprenticeships. This includes final payment details for apprenticeships with a typical duration of less than 12 months, providing clarity and structure for these shorter programs.

Flexibility in Off-the-Job Training (OTJT):

The new rules will publish minimum OTJT hours for each standard, allowing providers to deliver these hours over any timeframe, as long as the minimum duration is met. This flexibility is a game-changer for both full-time and part-time learners.

Further information:

These changes are set to reduce bureaucracy, enhance the quality of apprenticeship programs, and better align training with industry needs. The new apprenticeship levy is not just about gaining qualifications; it’s about making a real difference in people's lives by providing practical skills and real-world experience. For further information please visit: https://www.devon.gov.uk/providerengagementnetwork/workforce-development/apprenticeship-levy/


Learning Disability and/or Autism Support Services Now Funds Oliver McGowan Mandatory Training on Learning Disability and Autism

The Learning Disability and/or Autism Support Service (LDSS) has announced that it will now fund the Oliver McGowan Mandatory Training on Learning Disability and Autism, marking a significant step forward in workforce development and inclusive practice.

This training, developed in response to the tragic death of Oliver McGowan and the subsequent campaign led by his family, is designed to ensure that health and social care staff have the right skills and understanding to support people with learning disabilities and autistic people effectively and compassionately.

By funding this training, LDSS is helping to remove financial barriers and make it easier for professionals across the sector to access high-quality, evidence-based learning. The training is a key part of the government’s commitment to improving outcomes and experiences for people with learning disabilities and autism. The Oliver McGowan training is available in two tiers, depending on the role and level of contact staff have with people with learning disabilities and autistic people. It is delivered by trained facilitators, including experts by experience, and is underpinned by the Core Capabilities Framework.

For more information on how to access the training through LDSS funding - Please Click here and for further information and FAQs about Oliver McGowan Training please visit: https://www.hee.nhs.uk/our-work/learning-disability/current-projects/oliver-mcgowan-mandatory-training-learning-disability-autism/faqs-oliver-mcgowan-mandatory-training-0


Festival lights celebration

Good News Stories -Nursing Home Celebrates Diwali, The Festival of Lights

Hatherleigh Nursing Home in Okehampton, Devon, celebrated Diwali, the Hindu festival of lights, with a day dedicated to culture, cuisine, and community.

The home, which supports individuals on a cognitive journey, marked the occasion with traditional food, music, dancing, and colourful decorations. Team members from the Hindu community shared their culture, creating an inclusive and engaging experience for everyone

Members of the kitchen team, Gurjeet and Jisho, prepared a delicious menu of traditional Indian dishes, including sweet and sour cauliflower, beef curry with vegetable rice, chickpea curry, and vermicelli pudding — all of which were enjoyed by everyone.

The team transformed the dining room and lounge with colourful decorations and lights, creating a welcoming and immersive space where family members, team members, and visitors could come together. Everyone enjoyed watching a traditional Hindu dance performance by a team member, while others came in on their day off and brought their children along, adding an intergenerational element to the celebration.

The Devon Nursing Home said “We’re proud to have such a diverse team and to share in the spirit of Diwali - a time of light, renewal and community. Wishing happiness and peace to all who mark the occasion.”

If you would like to learn more about Hatherleigh Nursing Home, please visit https://www.hatherleighnursinghome.com/lifes-journey-continued/


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories



Issue 247 6 November 2025


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DCC COVID-19 updates

Coronavirus advice to the public


National COVID-19 guidance updates

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The Department for Work & Pensions  Disability Services Advocacy Team - Personal Independence Plans Online Workshops in December

The Department for Work & Pensions (DWP) Disability Services Advocacy Team are here to support with raising awareness of the different Disability Services benefits and grants. These are Personal Independence Payment (PIP), Disability Living Allowance (DLA), Industrial Injuries Disablement Benefit (IIDB) and Access to Work (AtW).

In December the Team will be running upskilling sessions for external stakeholders to attend to learn more.

For more information and how to register please visit External Sessions December 2025 - Registration Required


Reminder - Care Home Managers wanted for Nutrition Study

We are looking for care homes in or close to Devon, Dorset, Hampshire and the West Midlands to participate in this study.

The REFRESH trial aims to test how best to treat malnutrition in older care home residents. We will recruit 90 care homes and 1,530 residents at risk of malnutrition. Each care home will be randomly put into one group and their residents will receive this approach to treating any malnutrition: 

  • Prescribed oral nutritional supplements
  • Fortified food and drink
  • Routine practice (treatment as usual)

We will collect information from residents at the start of the trial, and then at six and 12 months after the start, including quality of life, food intake, appetite, muscle strength, weight, activities of daily living, and costs of the use of prescribed oral nutritional supplements and NHS services. 

Those who often do not have the opportunity to take part in research – for example, those from ethnic minority groups and people who depend on others to make their decisions – will be included. 

Find out more and register your interest 


Free Oral Health Training in November and December

The NHS Oral Health Improvement Service are offering two free online training sessions…

Online Oral Health Training – Supporting Adults and Children with Additional Needs

Wednesday 12 November 2025 at 2pm – 4pm

This is a 2 hour FREE virtual oral health improvement training session and is aimed at anyone who supports adults and children with additional needs – including staff in care homes, hospitals, out in the community or at home.

Click here to book on training

Online Oral Health Training - Supporting the Elderly

Wednesday 10 December 2025 at 2pm – 4pm

This is a 2 hour FREE virtual oral health improvement training session and is aimed at anyone who supports or cares for adults – including staff in care homes, hospitals, out in the community or at home.

Click here to book on training


Work for Yourself? Microprovider Support from Disability Focus

Microproviders are self-employed, local people offering all kinds of good quality, reliable, professional care and support to others in their community. Almost anyone can do this but often they benefit from support to get started or to check they are legal and getting the key things right.

Simon Tickner is the Microprovider Project Worker for Devon who can offer free support. To find out more visit PA/Microproviders - Disability Focus where you can make an enquiry if you’d like Simon to contact you.