PEN weekly newsletter 3 July 2025

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  Supporting health and social care providers in Devon

This summer is shaping up to be a very hot one and while most of us enjoy the sunshine, it can be very challenging in care settings. This issue therefore contains advice and resources for the hot weather, including a link for you to subscribe directly to Health Heat Alerts, We have also added key hot weather links to our Provider Engagement Network website.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Hot Weather Advice, Alerts, Resources and Training

Hot Weather Alerts

Although we will continue to send out hot weather alerts using this newsletter and our newsflashes, readers can sign up to receive NHS alerts directly from    Heat-Health Alerting system - GOV.UK This is part of the wider Weather Health Alert System user guidance and from the Met Office using this registration form (link to registration form.

Advice

The current Amber Heat Alert means that significant impacts are likely across health and social care services due to the high temperatures, including:

  • a rise in deaths, particularly among those aged 65 and over or with health conditions. There may also be impacts on younger age groups
  • likely increased demand on all health and social care services
  • internal temperatures in care settings (hospitals and care homes) may exceed the recommended threshold for clinical risk assessment
  • the heat affecting the ability of the workforce to deliver services
  • indoor environments overheating increasing the risk to vulnerable people living independently in community and care settings
  • issues managing medicines
  • staffing issues due to external factors (for example, affecting transport)
  • increased demand for power exceeding capacity
  • other sectors starting to observe impacts (for example, travel delays)

You can see all the weather health alerts currently in place across England on the UKHSA data dashboard.

Resources

The Heat Health Preparedness website useful resources including:

  • Heat action cards for ASC providers
    • Care homes
    • Community
  • Heat action card for ASC commissioners
  • Heat action card for VCSE
  • Heat action care for health settings
  • UKHSA adverse weather plan
  • UKHA hot weather communications toolkit
  • Heat checklists e.g. Beat the heat: keep cool at home checklist - GOV.UK

Training

Hot weather eLearning is also available for frontline staff from the NHS Learning Hub - eLearning training link

All the above resources can also be found on our webpage -  Provider Engagement Network


Please complete the Care Home Health Technology Questionnaire

What do we want to do?

We want to know about the work you do in your care home, particularly if you work with technologies to support your residents' health and wellbeing, or if you've identified health technologies that might help you improve the way you care for your residents.

To help us with this, we are asking you to complete a short online survey on health technology within care homes.  By health technologies we mean devices, kits, apps, machines and tests that can help you support, care for or monitor the wellbeing of residents.  This could include technologies which help prevent adverse events from happening.  We're also interested in your experiences and thoughts about technologies which may enable you to make diagnoses when working with visiting healthcare professionals.  

Examples include:

  • Falls detection and prevention devices
  • Devices to support hydration and nutrition.
  • Continence aids.
  • Wound management tools
  • Technologies that enable you to better communicate with the
  • Wider health and social care team
  • Remote monitoring technologies.

This survey is being carried out by the National Institute for Health and Care Research (NIHR) HealthTech Research Centre (HRC) focussing on health technologies which can be used to improve healthcare in underserved community populations, care home residents being one such group.

Click here to fill in questionnaire


Please Continue to Update Capacity Tracker Information

As you may be aware, Devon County Council utilises the NECSU Capacity Tracker to monitor and access care home vacancy information. Following recent updates to the system, we have encountered instances of incorrect contact details, resulting in undeliverable emails or messages being sent to the wrong recipients.

We kindly ask that you take a moment to review and update your contact information on the Capacity Tracker to ensure we are able to reach the appropriate person when arranging placements.

Additionally, please ensure your capacity information is kept up to date. This will help maximise your opportunities to receive referrals and support timely placements.


Have you been able to support clients with Hoarding challenges? We'd love to hear from you!

If you are a provider working with people with hoarding issues or a practitioner signposting people to support services for hoarding, please can you get in touch with more information via socialcarebusinessrelations-mailbox@devon.gov.uk. When sending this ‘hoarding’ to the subject line of your email.


Care & Occupational Therapy Show on 16 July 

At Westpoint in Exeter on 16 July The Care & Occupational Therapy Show is the leading Care event in the South West hosting incredible CPD-accredited seminars, industry leading Keynote speakers, live product demonstrations, and networking opportunities.

Speakers include:

● Dr Jane Townson OBE, the CEO of The Homecare Association

● Helen Wildbore from Care Rights UK

● Sue Sheath, the Director of Regulation and Quality Improvement for Barchester Healthcare

All of the speakers and live demos have been CPD-accredited making your time at this event more than worthwhile! Add the 16 July to your calendar and get down to Westpoint for a day of learning, networking, and collaboration!

Get your FREE ticket now! Click here


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories



Issue 229 3 July 2025


NHS

Keyboard

DCC COVID-19 updates

Coronavirus advice to the public


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


PEN newsletter archive

View previous issues


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NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


Unlock opportunities with the apprenticeship levy!

Devon County Council can help you grow your workforce by transferring apprenticeship levy funds to employers across Devon. Whether you're looking to bring in new apprentices or develop your existing team, this fund is your ticket to success!

Who is eligible and has priority?

  • Organisations that deliver services to the most vulnerable in society and a need to build workforce capability.
  • Organisations that offer opportunities for people with learning disabilities and care experienced young people.
  • To prioritise requests from particular geographical areas, where evidence shows that there is the most need to build workforce capability.
  • To give priority to non-levy paying employers in the first instance.
  • Support apprenticeships within the care services and education and childcare routes

Interested to know more? Click here for more information.


ASC Employers Can Claim Up to £2,035 Per Learner with Learning and Development Support Scheme

Adult Social Care employers have a valuable opportunity to offset training costs through the Learning and Development Support Scheme. This initiative allows employers to claim up to £2,035 per learner for expenses incurred when enrolling staff in certain courses and qualifications.

Key Benefits of the Scheme:

  • Financial Relief: Employers can significantly reduce the financial burden of training costs, making it easier to invest in their staff's professional development.
  • Enhanced Workforce Skills: By supporting the enrolment in essential courses and qualifications, the scheme ensures that employees are well-trained and equipped with the latest knowledge and skills.
  • Improved Quality of Care: A well-trained workforce leads to higher standards of care, benefiting both the employees and the individuals they serve.
  • Encouragement of Continuous Learning: The scheme promotes a culture of continuous improvement and lifelong learning within the adult social care sector.
  • Accessibility: The reimbursement process is straightforward, allowing employers to easily claim the support they need.

For the 2025 to 2026 period, ASC employers can take advantage of this reimbursement by submitting claims for eligible training costs. This support underscores the commitment to continuous improvement and excellence in the adult social care sector. To be eligible you need to have an ASC-WDS account.

For more information on how to sign up and apply look at this page: SIGN UP HERE. For any queries regarding the Learning and Development Support Scheme, employers can reach out via email at ascreimbursement@dhsc.gov.uk


Reminder - Work for yourself?

Microproviders are self-employed, local people offering all kinds of good quality, reliable, professional care and support to others in their community. Almost anyone can do this but often they benefit from support to get started or to check they are legal and getting the key things right. Simon Tickner is the Microprovider Project Worker for Devon and can offer free support if you are keen to know more. Check out the website PA/Microproviders - Disability Focus to read more or make an enquiry if you’d like Simon to contact you