PEN weekly newsletter 5 June 2025

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  Supporting health and social care providers in Devon

The Spring COVID-19 Booster Campaign ends soon, many thanks to all providers who’ve participated in this important initiative and achieved such a good take-up in Devon.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


COVID-19 Booster Campaign runs to 17 June

We are nearing the end of the Covid-19 spring booster campaign which started on 1 April and will end on 17 June 2025.

Care Home vaccination uptake is currently 71% of all eligible residents, the vaccination teams are undertaking mop up visits – you can contact the teams on the numbers below if you need a visit before the campaign ends.

Eligible cohorts  

  • adults aged 75 years and over 
  • all residents in care homes for older adults 

This includes those who will turn 75 years old by 17 June 2025. They will be eligible for a vaccination at any point in the campaign. Those who are new residents in an older adult care home or become immunosuppressed by 17 June 2025 are also eligible.

Adults 75+ and those who are immunosuppressed and residing in supported living or Non-Older Adult Care Homes are eligible for the vaccination and will have been identified by the vaccination team. Where appropriate invitations will be sent or arrangements will be made for the individual/s to receive a vaccination via the PCN, Outreach Team or via their Local Mass Vaccination Centre Vaccinations National Booking Service - NHS England Digital

Please direct queries to: d-icb.devonvaccinationsupport@nhs.net 

  • Eastern and Southern team : 07729 300349
  • Northern Team : 07385 934988
  • Western Team : 07729 300350

 Further information relating to the Spring Booster Programme can be found here – Vaccine update: issue 356, March 2025 - GOV.UK

Reminder Please can care homes update the seasonal vaccination section of the capacity tracker once the vaccinations have been completed.   


Latest Capacity Tracker Changes

Capacity Tracker changes took place on Wednesday 28 May 2025, as explained in the following extract taken from May 2025 monthly update.

System Refinements

Edit Provider Details

To improve accessibility, the link to edit the details of a provider from the 'Setup / Update' screen will be relocated. It is currently positioned next to the provider's name but will conveniently appear in a separate column titled 'Edit Provider Details'.

Provider Contacts

When details for a member of staff are added to the 'Contacts' section of the 'Edit Provider' screen and a telephone number is not included, this field will be automatically populated with the number for that provider.

An additional new checkbox feature will be available to control the visibility of a Registered Manager's details across the system. Providers should ensure that at least one contact is made visible as this enables Health and Social Care teams to reach out and discuss vacancies/capacity.

Capacity Tracker Data - CQC Refresh

A CQC refresh took place on Thursday 22 May. Providers expecting changes to be applied by the CQC (assessment ratings, services or regulated activity) should review their account following the update. If any anomalies are found, such as incorrect or missing new/transferred locations, please reach out directly to CQC for assistance.


Carers logo

Carers Week 2025 is taking place week between 9 and 15 June

Carers Week is a national, annual awareness campaign designed to recognise the vital work unpaid Carers deliver, and to highlight the challenges unpaid Carers face. The theme this year is “Caring About Equality”.

A Carer is anyone who provides unpaid care and support to someone who is unable to manage without help, which could be due to illness, disability, mental health needs, addiction or age-related challenges. The support provided by Carers is varied and can include personal care, practical help and emotional support.

In the Devon County Council area there are over 74,500 unpaid Carers, with almost half providing at least 20 hours of care per week, according to the 2021 Census. Around 30% of Carers in Devon provide care for more than 50 hours per week.

Looking after someone can be a rewarding experience, but it can also bring challenges – including a greater risk of social isolation, poverty and poorer mental and physical health.

Information and Advice for Carers

Information, advice, and support for Adult Carers of Adults is available through Devon Carers, which can be contacted via the Devon Carers website, by email info@devoncarers.org.uk or by contacting the Helpline on 03456 434 435.

For Young Carers, aged 4 to 18, information and support is available via the Devon Young Carers website, by email youngcarers@devoncarers.org.uk or by contacting the Helpline on 03456 434 435.

Support for Carers

As part of funding from the Department of Health and Social Care’s Accelerating Reform Fund (ARF), Devon has signed up to “CareFree Breaks”, which provides donated hotel stays for Carers to have a 1-2 night break from their caring role. More details on the scheme can be found here: Carefree Breaks - Devon Carers

Funding from the ‘ARF’ is also being used to launch a new digital “front door” for Carers in Devon, aimed at helping Carers to more easily access essential information and support.

Key focus areas for Devon County Council Commissioners in Adult Social Care include: Reducing social isolation​, Improving the quality of Carers Assessments, Improving access to Replacement Care, and Improving the provision of information, advice and signposting. ​

Carers Week Activities

Devon Carers will be hosting a range of events and information stands across Devon throughout Carers Week.

This includes a Carer Friendly Conference for Professionals in Exminster on 10 June from 9:00am-12.30pm. Attendees can discover how their organisation can become more Carer Friendly and participate in a range of workshops. The Conference is free to attend but must be booked in advance :Book Carer Friendly Conference Tickets.

Other events include free entry and activities for Carers (with a Devon Carers ID card) and their cared-for on set days at National Trust properties, a Cream Tea & Jazz Afternoon and Peer Support Games & Music Nights. Full details of the times and locations of the events, and booking requirements, are available online:  Devon Carers - Carers Week.


Antibiotic Resistance and Care at Home Community Infection Management Service

As care providers will know, through the use of antimicrobial or antibiotic medicines over the years, some organisms have developed a resistance to usual treatments, meaning that there are fewer choices of medicine when infection occurs. Although these organisms often can be completely cleared from the body, they can also remain after infections are treated as ‘colonisation’. In hospital settings patients colonised with antibiotic resistant infections are often in single rooms and with additional personal protective equipment mainly to protect other vulnerable patients. However, in the home setting, different guidance is followed to support patients and providers encouraging a risk assessed approach acknowledging that patients are entitled to live and socialise freely in the community and that standard precautions give a high level of protection in most, although not all, situations.

The sorts of organisms you may be familiar with include:

  • Meticillin resistant Staphylococcus aureus (MRSA)
  • Extended Spectrum Beta-lactamase producing bacteria (ESBL)
  • Glycopeptide resistant Enterobacteriacae (GRE)
  • Carbapenemase producing Enterobacteriacae (CPE)
  • Multidrug Resistant Organisms (MDRO)
  • Clostridioides difficile (C.diff)

If you are providing domiciliary or home care or are approached about a new client needing support who you know has a history of carrying or having infection due to an antibiotic resistant organism, we would encourage you to contact the Community Infection Management Service for information about assessing risk and following evidence based practice:

Contact email addresses:

North: rduh.infectioncontrol-northern@nhs.net
East: rduh.infectioncontrol-eastern@nhs.net
South: tsdft.infectioncontrol@nhs.net
West: plh-tr.infectionmanagementadmin@nhs.net


RESTORE2 and RESTORE Mini Tool Education Sessions relaunched

The Community Education Assurance Team at Royal Devon University Healthcare NHS Foundation Trust is excited to announce the re-launch of their RESTORE2 and RESTORE Mini Tool education sessions. These sessions aim to provide valuable insights into how RESTORE2 can effectively support the escalation of care within various settings.

Learning Event Invitation

The team invites healthcare professionals and caregivers to join a learning event to discover the benefits of RESTORE2. This tool is designed to positively impact the escalation process for individuals in care settings. Attendees will have the opportunity to learn more about its application and effectiveness.

About RESTORE2

RESTORE2 is a nationally recognised tool for physical deterioration and escalation in care services. It utilises scoring to create a common language for escalating concerns to healthcare professionals. Additionally, the SBARD tool ensures that all necessary information is gathered to escalate concerns effectively.

Testimonials

One attendee shared their experience: "I attended a RESTORE2 session, and it gave me the confidence to promptly escalate a case of suspected sepsis. The client has since returned home to us."

For a brief overview of RESTORE2, please click on the provided YouTube link.

Please click on the corresponding links to attend the events

For further information contact us at rduh.CommunityEducationAssuranceTeam@nhs.net

This education is available to all Care Homes / Care Providers within North, East, Mid Devon & Exeter.


Good news story - Edenmore Nursing Home Steps Back to the 1940s

Edenmore Nursing Home in Ilfracombe recently celebrated VE Day in style with a lively 1940s themed party at the Ilfracombe Home. Held in one of the home’s dining rooms, the event welcomed all residents (referred to as family members) and their loved ones to drop in and enjoy the celebrations.

The morning was busy as the care team decorated the home, creating an atmosphere that transported everyone back to the 1940s. Meanwhile, the kitchen team was preparing traditional food and desserts, including homemade bread, spam sandwiches, scones, and a delicious high tea. In the afternoon, the music was switched to fit the 1940s theme, and the team donned their best costumes. There were even prizes for the best dressed male and female, which added a bit of extra fun to the celebrations!

As the day went on, the team, family members, and their guests fully embraced the themed atmosphere. Some family members were inspired to share stories from the past, reflecting on the importance of VE Day. The party also featured a female vocalist (drum roll, please...) performed by none other than DJ Jude! The war time music had everyone singing, dancing, and enjoying the energy of the day.

The 1940s themed party not only celebrated history but also provided a wonderful opportunity for families to come together, have fun, and make new memories in a caring and safe environment. Gayle Cooper, Manager of Edenmore, said: ‘We had so much fun commemorating this day with our family members and their guests, thank you to all who celebrated with us!’

Although Edenmore is home to people living with various types of Dementia, the team believes this should never stop anyone from living life to the fullest. With regularly planned activities and events like VE Day, the team strive to provide a high quality of life for their family members. This approach promotes dignity, respect, and empowerment, creating a culture of compassionate care.

For more about life at Edenmore Nursing Home, visit: www.edenmorenursinghome.com

Party table display

Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories


Issue 225 5 June 2025


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NHS

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DCC COVID-19 updates

Coronavirus advice to the public


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


PEN newsletter archive

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proud to care

NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


Share your thoughts about International Recruitment

Have you seen the Government's white paper and have questions about the future. We invite you to fill in the Experiences of International Recruitment in Social Care survey. Your feedback and experiences will help inform ADASS South West and IR regional partners to best support you. The survey will take approximately 5-10 minutes to complete. The survey will close on the 18/06/2025.

Link to survey


Reminder: Improving Continuity of Care  - Live Q&A Session

NHS Torbay Devon are hosting an online Q&A session for social care providers around the Gold
Standards Framework &
Digital Treatment
Escalation Plans, The session is being held on Monday 30 June 10:00-11:00am.

If you are interested, please click on the link provided below for more information.

E TEP and Gold Standards Poster

For Nursing and Residential settings, you can find below a useful guide around e-TEP.

e-TEP - Care Home Guide (April 2025)


Parkinson’s UK Grants of up to £3k for local groups, exercise coaches and activity providers  

Parkinson’s UK first launched its physical activity grants in 2021 and since then the programme has delivered almost £700,000 in funding for activities across the UK over the past four years.  

The funds have directly helped over 200 activity providers and exercise professionals to deliver classes and active projects for people living with Parkinson’s, many of them for free. 

The Physical Activity Grants programme reopened in March 2025 and is offering grants of up to £3,000. 

For more information about the Physical Activity Grants programme, please email physicalactivity@parkinsons.org.uk or visit www.parkinsons.org.uk/information-and-support/grants-physical-activity-providers.


Reminder - Recycling Community Equipment Amnesty during June

Devon County Council and the NHS are running a community equipment amnesty in June 2025. We kindly ask all staff who visit service users in their homes and all members of the community to look out for any unused assistive equipment, particularly bedrails and bed grab handles (levers). It is crucial to prevent these items from being given to others in the community without proper risk assessment and fitting, as this can cause entrapment, leading to injury, or even death.

Any equipment returned to Millbrook stores may be cleaned and re-used. This initiative will help free up space in service users' homes, save money, and expedite the circulation of equipment through the system.

Please see the attached poster for more information here:

Millbrook Community Equipment Amnesty June 2025


DWP Personal Independence Payment July 2025 Online Training Sessions

Department for Work and Pensions (DWP) are running online training sessions which are open to providers to learn more and have a better awareness of the different Disability Services benefits and grants available to their clients.

To find out more information, please click on the link hereto view the DWP July Training Sessions Poster - External Sessions July 2025


Reminder - Changes to Immigration Rules Impacting Social Care Sector, next session on 24 June

At this month’s international Recruitment drop-in session Lisa Mulholland from Stephens Scown LLP discussed significant changes in immigration rules affecting the social care sector. The route to settlement for sponsored workers has been extended from 5 years to 10 years, increasing costs for sponsors and placing the UK at a competitive disadvantage.

Key Impacts:

  • Social Care: Potential hand back of thousands of care hours, prompting lobbying for changes.
  • Recruitment Challenges: New rules require exhausting the pool of displaced workers before overseas recruitment.
  • Visa Extensions: Care workers can extend visas; Ukrainian refugees face settlement challenges.
  • Nursing Visas: Valid until 2028, but roles are no longer on the shortage occupation list.

These changes present significant challenges, requiring the sector to adapt and ensure compliance.

Join us at our next drop-in session on Tuesday 24 June 10:00-11:00am


Offploy Disclosure Toolkit External Partner Launch Call (England & Wales Only)

Thursday 26 June 2025, 09:15 - 10:30

Audience: External partners who support individuals with convictions

In addition to the internal DWP colleague call, Offploy will host a call on Eventbrite for external partners who support individuals with convictions; please share the details with any relevant partners who may benefit from attendance.

Mentoring People with Convictions: Disclosuretoolkit.org Official Launch Ticket


Reminder - Work for yourself?

Microproviders are self-employed, local people offering all kinds of good quality, reliable, professional care and support to others in their community. Almost anyone can do this but often they benefit from support to get started or to check they are legal and getting the key things right. Simon Tickner is the Microprovider Project Worker for Devon and can offer free support if you are keen to know more. Check out the website PA/Microproviders - Disability Focus to read more or make an enquiry if you’d like Simon to contact you


Flourish Offers Subsidised eLearning Courses 

The collaboration offers courses in Basic Life Support, Knowledge of Assistive Technologies, Awareness of Handling Complaints, among others. These courses are designed to meet the diverse needs of adult social care providers and individuals seeking to improve their competencies in these critical areas. 

This partnership marks a significant step towards improving the quality of adult social care in Devon, providing residents with the tools they need to succeed in their roles and contribute positively to their communities. 

Discover how Flourish can support your team! 📚 'Click' can be accessed for £1 per learner, per month, plus VAT, specifically for our Adult Social Care online course bundle. This is subsidised by Devon County Council who will be covering two thirds of the cost of 'Click'. To access the platform, use the form below and the team will get you setup in no time. https://flourish.co.uk/partner/devon-council