PEN weekly newsletter 1 May 2025

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  Supporting health and social care providers in Devon

Please note the free training offers in this week’s issue, and please pass on the new Devon Card information requirements to anyone you support who receives Direct Payments.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Update on the Older Persons' Care Home Fee Model

Following the end of the provider engagement period and the uplift award letter that was sent to care homes on 11th April, DCC will be sending out an email imminently to inform of the next steps with the Older Persons Fee Model. As part of this we will be holding a Nursing Home Forum next week specifically to discuss the issues nursing providers raised.  As planned, we will be holding a Care Home Forum for all Care Home Providers on 20 May from 14:00-15:30. More details on this to follow soon.

 Calling All Older Person's Nursing Home Providers!

Devon County Council is excited to announce an online Nursing Home Forum following the recent engagement period on the Older Persons' Fee model. Join us next Tuesday, 6 May, from 14:00 to 15:00.

Please keep an eye on your inbox for more details including the meeting registration link – you won't want to miss this chance to stay informed and engaged.


Are you benefitting from Flourish eLearning for All Social Care Providers? 

Hear from a Devon Flourish User!  

"We have found the e-learning really good and we have now started to use the matrix on there so it's easy to evidence to CQC on inspection everyone’s training." 

Flourish offers numerous benefits, and it's part-funded for all social care providers in Devon! 

Some of the key advantages include: 

  • 134 social care eLearning courses
  • Training matrix
  • Accessibility tools

Discover how Flourish can support your team! 📚 'Click' can be accessed for £1 per learner, per month, plus VAT, specifically for our Adult Social Care online course bundle. This is subsidised by Devon County Council who will be covering two thirds of the cost of 'Click'. To access the platform, use the form below and the team will get you setup in no time. https://flourish.co.uk/partner/devon-counci


Learning Disability Partnership Board Recruitment  Film

Devon County Council’s Learning Disability Partnership Board (LDPB) have a co-production group known as ‘Jargon Busters’. They have now completed their second film which aims to encourage more people with learning disabilities to join the Partnership Board. The group planned the contents, wrote the script and recorded their voices. It was premiered at the LDPB on February 24 2025.

To watch both film projects and learn more about the work the co-productive Jargon Busters group is doing then please click on the link below.

Jargon Busters – Learning Disability Co-production Group – Learning Disability Devon


Make the most of the available Funding for Training, Webinar on 14 May

This is via the Learning and Development Support Scheme (L&DSS) which enables you to claim up to £1,540 per learner towards the new level 2 Care Certificate for example. 

Eligibility for the above includes having an up-to-date Adult Social Care Workforce Data Set (ASC-WDS) account.   Registering for an ASC-WDS account takes just minutes and help is available.  Other benefits of having an account include the ability to benchmark against other local providers, using it as evidence for CQC and the data informing decisions made by the Department of Health and Social Care.

If you need help accessing your account or getting set up, Skills for Care’s friendly support team are available to help. Call 0113 241 0969 or email ascwds-support@skillsforcare.org.uk.

Join this webinar to learn how the Adult Social Care Learning and Development Support Scheme (LDSS) will operate in 2025–26 and how to make the most of available funding for staff training. Hear from the Department of Health and Social Care, NHS Business Services Authority, and a care provider who accessed funding last year. We’ll cover eligibility, the claims process, and give a demonstration of the online system. This session is ideal for managers, HR leads, learning and development staff, and training providers in adult social care. 

Wednesday 14 May 2025 10-11:30am, Online 

To book click on the link below:

Making the most of funding for training in 2025-26: the Adult Social Care Learning and Development Support Scheme


Direct Payment card “The Devon Card” for Direct Payments now requires email or mobile number to be added

Please note that all Devon Card holders for their  Direct Payments have been prompted to add an e-mail or a mobile number to their account for some time now, as Strong customer Authentication has now gone live.

There is further information on the log-in pages, and a link to a user guide. If Devon Card users have not added their details over the last few months, then they will need to get this information added by contacting the EML’s customer service centre.

Please note that If people are struggling with following the instructions on the site or need to get their information added, there is nothing Devon County Council can do. The and the card holder will need to phone up the card provider, PFS/EML, directly on: 0203 633 1094.


Cricket player

Good News Story

Work/Life Balance: Evolve Care Group support Team Leaders Cricket Aspirations

At Heanton Nursing Home in Barnstaple, part of the Evolve Care Group, team members are supported in pursuing their passions both inside and outside of the care home. Dinil Varghese, a Team Leader and avid cricketer, is a shining example of this support in action.

Dinil Varghese has been playing cricket for twenty years and is about to start his fourth at Braunton Cricket Club. "I am a bowler, but I really enjoy batting in the number 8 position" he shared. "Last year, our team became league champions and earned a promotion to a higher division. I am incredibly grateful for the sponsorship from Evolve Care Group this season to defend our title!"

Heanton support not just personal development, but also the personal passions and well-being of their team. Dinil’s journey is just one of many inspiring stories that reflect the nurturing and empowering culture at Heanton Nursing Home.


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories


Issue 220 1 May 2025


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NHS

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DCC COVID-19 updates

Coronavirus advice to the public


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


PEN newsletter archive

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proud to care

NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


World Health Organisation World Hand Hygiene Day on 5 May

It’s World Hand Hygiene Day on Monday, please follow the link below to view the Bulletins for adult social care providers:

Care Homes Bulletin 

Domiciliary Care Provider


Pressure Ulcer Prevention: Solutions & Interventions - Webinars

Multidisciplinary webinars for NHS and Devon County council staff who have direct
patient contact, and for independent care providers who work alongside NHS or Devon
County Council. The webinars are delivered using Microsoft Teams.

For meeting dates and how to book on these sessions, please click on the link below.

Pressure Relief Webinar Flyer


Work for yourself?

Microproviders are self-employed, local people offering all kinds of good quality, reliable, professional care and support to others in their community. Almost anyone can do this but often they benefit from support to get started or to check they are legal and getting the key things right. Simon Tickner is the Microprovider Project Worker for Devon and can offer free support if you are keen to know more. Check out the website PA/Microproviders - Disability Focus to read more or make an enquiry if you’d like Simon to contact you