PEN weekly newsletter 10 April 2025

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  Supporting health and social care providers in Devon

Are you taking advantage of the Flourish e-learning offer detailed below? Make sure your company benefits from this subsidised adult social care courses.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Flourish Unveils Major Upgrades for 2025: Revolutionising eLearning in Adult Social Care  

What's New and Improved?  

Flourish has rebuilt its Learning Management System interface from the ground up. The new interface promises a smoother, faster experience, specifically designed to meet the unique needs of adult social care professionals.  

Managers will benefit from upgraded dashboards that make tracking compliance, managing learning, and creating custom training sessions more intuitive than ever. Learners, on the other hand, will enjoy enhanced dashboards that consolidate all training resources into one easily accessible location, streamlining the learning process.  

The platform's fresh, modern look is not just about aesthetics. It also includes improved accessibility features, ensuring that the system is future-proof and user-friendly for all.  

Support has also been ramped up, with dedicated account managers and a world-class support team ready to assist both learners and managers. This commitment to support underscores Flourish's dedication to providing a seamless and effective learning experience.  

How to get involved

Devon County Council has partnered with Flourish to provide part-funded social care courses for all adult care providers in the region until 31 March 2026. 'Click' the eLearning platform can be accessed for £1 per learner, per month, plus VAT, specifically for our Adult Social Care online course bundle.

This is subsidised by Devon County Council who will be covering two thirds of the cost of 'Click'. To access the platform, use the form below and the team will get you set up in no time. https://flourish.co.uk/partner/devon-council 


Join Our Monthly Drop-In Session with International Recruitment specialist Lisa Mulholland!

Are you seeking expert advice on international recruits? Do you have specific questions about visa renewals, compliance, or employing displaced workers? Look no further! Every month, you have the unique opportunity to get your questions answered by International Recruitment specialist Lisa Mulholland from Stephen Scowns Solicitors.  

 Highlights from the March Session

This month, we were thrilled to have many Devon Providers join the first drop-in session. They brought a wealth of questions, and Lisa provided invaluable insights on several critical topics:

  • Visa Renewals for Sponsored Workers: Understanding the process and navigating the UK government's new rules on wage deductions.
  • Compliance Visits: Addressing potential issues and ensuring your organisation stays compliant.
  • Employing Displaced Workers: Clarifying the parameters and the importance of communicating with the Home Office.
  • Handling Displaced Workers: The necessity of robust clawback agreements to protect your organisation.
  • Discrimination Concerns: Highlighting the potential for discrimination due to increased visa costs and how to mitigate these risks.

 Don't Miss Out!

This is an incredible opportunity to gain expert knowledge and ensure your organisation is well-prepared to handle international recruitment challenges. If you have questions or want to learn more, join us at our next drop-in session. Make the most of Lisa's expertise while you can!

Save the date for our next session on Wednesday 24 April. We look forward to seeing you there - Zoom meeting link

Do you have any specific questions you'd like to ask Lisa in the next session, add your question to Infra360 by clicking this link.


Winnie pooh tea

Good News Stories -

Storybook Magic: Winnie the Pooh Lunch Delights Edenmore Residents

What began as a simple Mad Hatter’s Tea Party for World Book Lovers Day in 2024 has led to the creation of The Edenmore Book Club, led by Home Admin Sarah Dullaghan, offering moments of connection and comfort for residents at the Ilfracombe care home.

Each book club meeting involves Sarah reading a chapter of a book aloud, surrounded by themed decorations and food throughout the home that the whole team get involved with! In the past, family members have enjoyed timeless classics such as Peter Rabbit, Charlie and the Chocolate Factory, and Paddington, with the latest example being Winnie the Pooh for World Book Day.

More Than Just a Book Club

The Edenmore Book Club is about more than just reading, it’s a space for sharing stories, reminiscing, and creating meaningful moments together. Held in the main lounge, it remains easily accessible to all, where family members can choose to be involved in the activities, reinforcing the home’s commitment to recognising the values, beliefs, and identity of each person who calls Edenmore Nursing Home their home.

For more about life at Edenmore Nursing Home, visit: www.edenmorenursinghome.com


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories


Issue 217 10 April 2025


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NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


Provider Strengths Based Approach pilot

As a result of the evaluation and learning from our Provider Strengths Based Approach pilot, we are developing a strengths based approach Community of Practice. The Community of Practice will have drop in sessions and opportunity for discussion, peer support and sharing good practice. Instructions of how to access the e-learning and to keep up to date with the Community of Practice progress keep an eye on this page: Strengths Based Approach - Provider Engagement Network

The Community of Practice is being supported by our in house Social Care Reablement and Reaching For Independence teams. If you have already completed the e-learning and would be interested in attending the Community of Practice please register by clicking here.


Work for yourself?

Microproviders are self-employed, local people offering all kinds of good quality, reliable, professional care and support to others in their community. Almost anyone can do this but often they benefit from support to get started or to check they are legal and getting the key things right. Simon Tickner is the Microprovider Project Worker for Devon and can offer free support if you are keen to know more. Check out the website PA/Microproviders - Disability Focus to read more or make an enquiry if you’d like Simon to contact you