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With all four acute hospitals in Devon still under extreme pressure, this issue contains reminders about the role care providers play in the wider health and care system.
We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.
Updated DCC policy on community equipment in care homes
Devon County Council recently updated it’s care homes equipment policy, which can be seen at: Providing community equipment in care and nursing homes – January 2025 - Provider Engagement Network
Closure of Devon Wellbeing Hub:
The Devon Wellbeing Hub closed last week and will no longer be taking new referrals. The service will honour its existing commitments to front line social care colleagues who are already receiving support. Other sources of support can be found at: https://www.devon.gov.uk/providerengagementnetwork/wellbeing-for-staff/emotional-wellbeing/
Reminder: Getting Medical NHS advice from 111 as a Health Care Professional
A reminder to care settings that when calling NHS 111 line for medical advice Get help for your symptoms - NHS 111 Health care professionals have a dedicated option.
When calling 111, you will automatically be asked to press 9, this will follow 4 options (below) for healthcare professionals press 3.
If calling regarding physical health press 1
If calling regrading mental health press 2
If you are a health care professional press 3
If you are calling regarding palliative care or end or life press 4.
New International Recruitment Podcast Episodes for Social Care Providers from DISCA
Devon Integrated Social Care Alliance (DISCA) are thrilled to announce a brand-new collection of episodes designed to support social care providers navigating the complex world of international recruitment compliance.
The information shared in these episodes is accurate to the best of our knowledge as of 16 January 2025. However, we strongly encourage you to carry out your own due diligence to stay fully compliant.
A huge thank you to Lisa Mulholland from Stephen Scowns Solicitors for sharing her invaluable expertise and insights. Lisa will be holding 12 one-hour drop-in Q & A sessions over the year, more details soon.
Check out the full list of podcasts at: https://whocaresdevon.podbean.com/
- Understanding Sponsorship Duties Pt1
- Understanding Sponsorship Duties Pt2
- Understanding Sponsorship Duties Pt3
- 5 Top Tips When Using a Sponsorship Licence
- Understanding Right to Work Checks
- Top Tips
Reminder about Hospital System Extreme Demand
All four acute hospitals within Devon are experiencing extreme demand, this is in turn impacting on Ambulance and other emergency services within the county.
NHS Devon and Devon County Council are therefore asking all providers to support the system during this challenging period.
How can you help?
- Care Homes to update Capacity Tracker with all bed vacancies to support with hospital discharge
- Care Homes to seek medical support from patients GPs and/or telephoning 111 prior to conveying people to hospital
- All providers to support with clients returning to their home from hospital once advised of discharge (same day)
Thank you very much for your continued support.
Preparing For Adulthood - Transitions Support Sessions
DDC and partners are hosting a series of online support sessions for young people (and their Care givers) transitioning into adulthood. Taking place throughout the year, these sessions are designed to provide valuable advice and support for young people and those that support them.
Remember to share your good news stories in this newsletter
Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.
Revisit previous good news stories
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