PEN weekly newsletter 21 November 2024

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  Supporting health and social care providers in Devon

We’ve been given a lot of notice about forthcoming oral health training, so book your places now! And remember that our third engagement session on care home fees takes place on 26 November.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Reminder: Register for the Final Care Home Engagement Session in November!

Thank you to everyone who participated in our recent sessions on service descriptors, service specifications, and Key Performance Indicators (KPIs) for the Older People's Fee Model Review. Your input has been invaluable!

Devon County Council warmly invites all Care Home providers to join us for our final session in November. 

Don't Miss Out! Tuesday, 26 November 2-3.30pm

This session will build on the feedback and discussions from Sessions 1 and 2, offering another chance for your questions and comments to be addressed regarding the service descriptors, service specifications, and KPIs.

If you haven’t received the invitation to register for these sessions and believe you should be included, please contact us at socialcarebusinessrelations-mailbox@devon.gov.uk and we will get the information sent out to you.  Hope to see you there!


Learning from Safeguarding Adults Review published by Torbay and Devon Safeguarding Adults Partnership

The Torbay and Devon Safeguarding Adults Partnership commissioned a Safeguarding Adults Review for ‘Tony’ to identify learning in order to improve practice across the Partnership. The review makes several recommendations and can be accessed here SAR Tony - Devon Safeguarding Adults Partnership

The Partnership co-produced a SAR Tony Provider Briefing with representatives from the provider network which can be accessed here SAR Tony Provider Briefing - Devon Safeguarding Adults Partnership

The Torbay and Devon Safeguarding Adults Partnership worked with partners across the Devon and Torbay footprint to produce guidance for managing incidents between adults in service settings. This guidance aims to provide best practice principles and empower our partners in making decisions regarding when to raise a safeguarding concern and when this may not be required. The guidance can be access here TDSAP Safeguarding Adults and incidents between Adults with Care and Support Needs in a Service - Devon Safeguarding Adults Partnership

The Partnership recently, in collaboration with domestic abuse charities across Torbay and Devon, updated the Partnership web pages regarding domestic abuse and unhealthy relationship which can be access here Domestic abuse and unhealthy relationships - Devon Safeguarding Adults Partnership

For further information regarding the Torbay and Devon Safeguarding Adults Partnership Home - Devon Safeguarding Adults Partnership


Early notice of Oral Health Improvement Training: Face-to-face

Friday 14 February at 10am-12pm at Wonford Hospital (Main site), Exeter.

This is an in-person training session aimed at anyone who cares for and supports adults (over 65yrs). This will be held at the main site, Wonford Hospital.

To register your place please fill in our online booking form.

Limited spaces apply and will be offered at a first come, first served basis.

Oral Health Improvement Training: Virtual Training

Wednesday 5 March at 2pm-4pm Microsoft Teams

This is a virtual session hosted by the OHI team on MS Teams. This is aimed at anyone who cares for and supports adults (over 65yrs).

To register your place please fill in our online booking form


Can you help with this Direct Payment Survey  from the National Direct Payment Forum?

The DP Forum are keen to gather information to capture the value of Direct Payments support services from the people that need and access that support. We have put together a brief online survey for DP recipients to complete, exploring their understanding of the support they need and have access to.

We hope to utilise the results, with partners at the Southwest DP provider network and others, to ensure the need for and value of DP support is better understood nationally.

Please pass the survey link (below) on to any groups or individuals you know who receive Direct Payment from adult social care, children's social care or the Integrated Care Board.

https://forms.office.com/e/myQ5b0V0M9 

For information the survey will remain live for quite sometime as we want to maximise the data collected so there is no end date set.


Bon Voyage to Lauren!

Whilst many people may not of have had the opportunity to meet the lovely Lauren Slack, she has been instrumental in supporting the adult social care team to facilitate the PEN network. Lauren publishes this weekly newsletter alongside organising a the wide variety of forums and engagement meetings.

Lauren will be leaving the excitement of working for Devon County Council in December in favour of some globe-trotting, starting in Bali. We’re sure you’ll join us in saying thank you Lauren for her support over the past few years. We hope she has a great adventure.

leaving cake

Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories


Issue 201, 21November 2024


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Affordable, Devon-based, Quality Assured Healthcare Training from Life Lessons

Life Lessons Training offers over 35 different Healthcare courses including mandatory training, induction training and update training. We can come to you and do some in house training or you can come to us, the choice is yours!

Contact Rosie by leaving a message on 07543 678002 or emailing rosie@lifelessonstraining.com or visit www.lifelessonstraining.com


Upcoming End of Life Oral Health Training reminder

The Oral Health Improvement Team will be hosting a webinar on Microsoft Teams aimed at all staff that provide care at End of Life in care home settings, domiciliary care and within hospitals. If you’re interested in finding out more email the team on rduh.ohesds@nhs.net

End of Life: Oral Health WEBINAR Wednesday 4 December at 2pm-2.45pm on Microsoft Teams, book your place

Please see for more information.


Do you want to work for yourself or improve your existing self-employed service?

Microproviders are local people offering good quality, reliable and professional support to others in their community. Anyone can do this but sometimes they need a hand to get started or to check they are getting it right. Simon Tickner is the Microprovider Project Worker for Devon and can offer free support if you are keen to know more. For more info check out the website PA/Microproviders - Disability Focus or drop an email to simon.tickner@disabilityfocus.org


Nursing Home Hosts 60’s Flashback Day - Good News Story

Hatherleigh Nursing Home, located in Okehampton, Devon, recently stepped back in time to the era of the flower power and all things peace and love, by hosting their own 60’s flashback dress up day. The team and residents, who the home fondly refer to as family members, were encouraged to dress up in their grooviest, most colourful attire in honour of the day.

The nursing home, dedicated to providing not just care but also enhancing quality of life, organized a 60's-themed performance featuring their regular singer, Zara King, who also immersed herself in the classic 60’s style dress up. Family members thoroughly enjoyed the performance and were seen singing and clapping along to the tunes, the team shared “It heartwarming it was to see the music from a decade that shaped many of our family members' youth bring out such positive feelings and reactions.” The Kitchen Team prepared a hearty Devonshire chicken casserole, a popular dish in the 60’s and 70’s, followed by a classic peach cobbler for dessert.

The success of the 60’s flashback highlighted the importance of communal gatherings in promoting a sense of belonging and shared experiences. The Devon nursing home remain dedicated to crafting more events that enrich the lives of their family members and bring their community closer together.

To discover more about Hatherleigh Nursing Home, please visit https://www.hatherleighnursinghome.com/