PEN weekly newsletter 5 September 2024

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  Supporting health and social care providers in Devon

This week's newsletter covers an ongoing audit of care transfer processes in North and East Devon care homes, a series of Lunch and Learn sessions, a reminder for care home providers to submit feedback on contract engagement by 9 September, and a heart warming story about Edenmore Nursing Home opening a vintage sweet shop to bring joy and nostalgia to its residents.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Transfers of Care Audit (1 August-13 September 2024):  Care Homes across North and East Devon

Following on from the previous email sent last Friday we are asking care homes to fill in a Microsoft Forms template for every care home admission you have received from Thursday 1 August and Friday 13 September if possible please.  

The link for the audit: https://forms.office.com/e/D22GFdJ24y

If you have any queries please do not hesitate to contact the Northern and Eastern Locality Team at NHS Devon ICB: d-icb.northandeastlocality@nhs.net (For the attention of Nicola Dalgleish, Commissioning Manager).


DCC Care Home Contract Engagement: Provider Feedback Deadline 9 September 2024

Providers, please note the deadline for feedback on the ‘Residential and Nursing Home Care - Pre-Placement Agreement 2018’ Terms and Conditions is midnight, Monday 9 September.

Please send all your comments, queries and any issues or concerns you have with the T&C’s to socialcarebusinessrelations-mailbox@devon.gov.uk.


A Series of Lunch and Learn Sessions Hosted by NHS England South West

To receive diary invitations, or if you have any queries, please contact: england.southwestmh@nhs.net

Recordings and resources will be saved on the FutureNHS platform  for end of life here and for dementia.

Please note you do not need to have an nhs.net email address to access the FutureNHS platform.

All sessions take place on a Thursday 1-2pm.

Please see below themes, dates and meeting links of the meetings:

  • Early conversations to best support the dementia journey including advanced care planning & What Matters To You? And Personalised Care - 19 September Join the meeting now
  • How services care for someone with Dementia at end of life.  - 17 October Join the meeting now

  • Symptom management and the ethical considerations around decision making - 28 November Join the meeting now

  • Recognising delirium for someone living with dementia at EOL and recognising Delirium as a symptom of dying - 23 Jan Join the meeting now

  • Optimising the management of dementia and EOL care to avoid escalation in a care home or a community setting - 27 February Join the meeting now

  • Crisis admission and escalation avoidance via multi agency comms with SWAST, trusts, community, primary care and more - 27 March Join the meeting now

  • Role of health care professional supporting carers, before, during and after- a carers perspective.  - 24 April Join the meeting now

Edenmore Nursing Home Opens Vintage Sweet Shop - Good News Story

Edenmore Nursing Home in Ilfracombe, North Devon, recently opened their take on a vintage themed sweet shop. This has brought together residents (fondly referred to as family members), and their families, as well as team members who have a sweet tooth!

The North Devon nursing home’s ethos, "A Journey Paved by the Past," is reflected in this new addition to the home; by offering a variety of timeless confections, the wish is that family members will experience a sense of familiarity and evoke feelings of nostalgia and comfort, as the sight, smell, and touch of the treats connect them to moments from their past.

“We created this as lots of our family members regularly ask to go to the sweet shop in town” explains Registered Manager, Gayle Cooper “and with the guidance of our care team, who not only explain the colours and flavours of the sweets, but also promote independence by encouraging family members to make their own choices.” There are further plans to add a retro cash register and scales, adding to the vintage theme.

Easily accessible to all in the main hallway of the home, the shop also has become a destination for social interactions, further echoing the home’s vision of recognising the values, beliefs, and identity of each person who calls Edenmore Nursing Home their home.

To find out more about Edenmore Nursing Home please visit www.edenmorenursinghome.com

sweet shop

Issue 190, 5 September 2024


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proud to care

Affordable, Devon-based, Quality Assured Healthcare Training from Life Lessons

Life Lessons Training offers over 35 different Healthcare courses including mandatory training, induction training and update training. We can come to you and do some in house training or you can come to us, the choice is yours!

Contact Rosie by leaving a message on 07543 678002 or emailing rosie@lifelessonstraining.com or visit www.lifelessonstraining.com


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Do you want to work for yourself or improve your existing self-employed service?

Microproviders are local people offering good quality, reliable and professional support to others in their community. Anyone can do this but sometimes they need a hand to get started or to check they are getting it right. Simon Tickner is the Microprovider Project Worker for Devon and can offer free support if you are keen to know more. For more info check out the website PA/Microproviders - Disability Focus or drop an email to simon.tickner@disabilityfocus.org


Dementia Awareness session

The Rose Care Group are
holding an Alzheimer’s society
led dementia friends’ session
about Dementia and how to
provide better care for loved
ones.

The event is being held at The Recreational Ground Newton Abbot on 1 October 7.15-8.30pm.

It is a free event and if you would like to attend,
please contact Wolborough Court info@wolboroughcourt.co.uk

or call 01626 355191.


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories