PEN weekly newsletter 22 August 2024

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  Supporting health and social care providers in Devon


In this week’s edition, we bring you the latest updates and key takeaways from the Devon County Council’s Care Home Contract Engagement Webinar. Don’t miss the reminder for the Transfers of Care Audit, running until 13 September, and make sure to register for the upcoming webinars on international recruitment. Plus, read about the heart-warming community event at Hatherleigh Nursing Home.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


DCC Care Home Contract Engagement Webinar: Key Takeaways for Providers 

In a recent webinar on 10 July, Devon County Council (DCC) opened discussions with care home providers on the 'Residential and Nursing Home Care - Pre-Placement Agreement 2018', the current DCC Care Home contract.  10th July Slides - In County Residential & Nursing Contract.pdf

 Here are the salient points from the meeting: 

  1. Reviewing the Fee Model: DCC have committed to reviewing the older persons fee model and the Terms and Conditions of the 'Residential and Nursing Home Care - Pre-Placement Agreement 2018'.
  2. Provider Concerns: Providers raised issues in the meeting related to the current terms and conditions, assessment timeframes, and annual fee reviews.
  3. Consistent Application: The current overarching contract applies uniformly to all providers within the DCC footprint. Other local authorities operate a framework arrangement with a more formal procurement process which was outlined in the meeting.

You can read the minutes from the meeting here:  10.07.24 Minutes & Actions - Care Home Contract Engagement.pdf 

The 'Residential and Nursing Home Care - Pre-Placement Agreement 2018' can be found here:   Care Home In County - Gross - 2018 - updated August 2023.pdf 

Frequently Asked Questions (FAQs) can be found here:  FAQs - Care Home Contract Engagement.pdf 

Have your say by midnight on Monday 9 September 

DCC welcomes feedback from ALL care home providers on the contract Terms and Conditions by 9 September and asks that this be sent to socialcarebusinessrelations-mailbox@devon.gov.uk


Transfers of Care Audit (1st August - 13 September) For Care Homes across North and East Devon - reminder to complete Template

Please can Care Home providers fill in a Microsoft Form template for every care home admission you receive between Thursday 1st August and Friday 13 September 2024 if possible please.  

Link for the audit: https://forms.office.com/e/D22GFdJ24y

We are developing a collaborative video between the Devon Care Homes Collaborative and ICB, discussing the audit form and how it will help and inform the Transfers of Care improvement work in the North and East Locality of Devon. We hope to be able to share this next week with you all.

If you have any queries please do not hesitate to contact the Northern and Eastern Locality Team at NHS Devon ICB: (For the attention of Nicola Dalgleish, Commissioning Manager).


Hatherleigh Nursing Home Hosts Relatives BBQ and Ice Cream Celebration - Good News Story

Hatherleigh Nursing Home had a fantastic time whilst hosting their Relatives' BBQ, inviting loved ones and friends into their Okehampton home. Residents, who the home refer to as family members, welcomed their relatives and friends to a day of community celebration. Whilst the home regularly holds meetings for relatives alike to connect, this time they decided to make it an all-day event in the sunshine.

The event kicked off in the afternoon when the homes big BBQ was fired up, filling the air with mouthwatering aroma of grilled meats and vegetables. The BBQ created a lively and communal atmosphere, as everyone gathered and mingled to enjoy the delicious food and each other’s company. The fun continued with the arrival of the Cold 'n' Rolled, a family run business that uniquely crafts and rolls ice cream desserts, as it was conveniently National Ice Cream Day to!

Maintenance team, Dave and Jamie, hand-built an impressive tiki bar from scratch, crafting every detail with care and precision, whilst the rest of the team decorated it with colourful, tropical flair. The tiki bar was a hit, and it quickly became a favourite spot for everyone. Visitors laughed and took turns taking photos with loved ones at the comical beach screens, The garden was fully transformed into a hub of activity.

Hatherleigh Nursing Home is thankful to all the team that helped make this event possible, as well as the visitors from the community who came to experience first hand the welcoming atmosphere that defines their home. This event was a wonderful opportunity for relatives, team and family members to unite, celebrating the strong sense of community that thrives within the homes walls. The day highlighted not only the home’s commitment to creating meaningful connections, but also the vibrant, supportive environment that makes Hatherleigh a home.

To discover more about Hatherleigh Nursing Home, please visit https://www.hatherleighnursinghome.com/


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories


Issue 188, 22 August 2024


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proud to care

Affordable, Devon-based, Quality Assured Healthcare Training from Life Lessons

Life Lessons Training offers over 35 different Healthcare courses including mandatory training, induction training and update training. We can come to you and do some in house training or you can come to us, the choice is yours!

Contact Rosie by leaving a message on 07543 678002 or emailing rosie@lifelessonstraining.com or visit www.lifelessonstraining.com


Do you want to work for yourself or improve your existing self-employed service?

Microproviders are local people offering good quality, reliable and professional support to others in their community. Anyone can do this but sometimes they need a hand to get started or to check they are getting it right. Simon Tickner is the Microprovider Project Worker for Devon and can offer free support if you are keen to know more. For more info check out the website PA/Microproviders - Disability Focus or drop an email to simon.tickner@disabilityfocus.org


Webinars on International Recruitment

The Department of Health and Social Care and the Home Office are hosting webinars for Adult Social Care providers who are recruiting from abroad or considering international recruitment. The webinars will cover the eligibilities of becoming a sponsor and ensuring providers are remaining compliant with their sponsor requirements. They will also cover the evidence required to support applications for Certificates of Sponsorship.

The webinars will be delivered on a regional basis to ensure as many providers as possible can attend, the South West dates and webinar registration links are below:

Tuesday 17 Sept (10am-11am) - Microsoft Virtual Events Powered by Teams

Friday 20 Sept (10am-11am) - Microsoft Virtual Events Powered by Teams


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