PEN weekly newsletter 2 May 2024

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  Supporting health and social care providers in Devon

Please note the important changes being made to the Devon  Safeguarding Adults Service which will only have one emailbox in place by Monday next week.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Devon Safeguarding Adults Service changes

As you will be aware, Devon County Council has been undergoing operational changes to the delivery of Safeguarding Adult duties across the County.

Devon Safeguarding Adults Service:

Plans are actively being implemented for the centralisation of the three-locality based Safeguarding Adult Hubs that have been operating across Devon, within the Care Direct Plus Centres.

Moving forward, the three Safeguarding Adult Hubs will now operate as the Devon Safeguarding Adults Service.

Please note that the Devon Safeguarding Adults Service will and will no longer sit within the Care Direct Plus Centres’ portfolio and will be a standalone service within Devon County Council, led by the newly appointed Service Manager, Carly Stanton.

Why is Devon centralising the Safeguarding Adults Hubs?

The service will consist of a single management and leadership structure operating across the County.

This will enable a single point of contact for all Safeguarding Adult referrals made to Devon County Council.

By consolidating and utilising resources more effectively, the intention is to deliver an equitable and timely response to s42 (1) Safeguarding Concerns, and timely decision making and communications in relation to s42 (2) Safeguarding Enquiries, including those that are ‘caused out’ to Partners.

Devon Safeguarding Adults Service Management and Leadership Team:

  • Service Manager:
    • Carly Stanton
  • Team Managers:
    • Lesley Harding-Heal
    • Hazel Churchward
    • Georgina Nelson
    • Mercedes Sanchez – Capdevila
    • Kay Rhodes
    • Samantha J Horrell
  • Advanced Practitioners:
    • Jodie Harbison
    • Diane Hughes

The existing Social Care Assessors, Social Workers and Experienced Social Workers will retain their roles within the new Devon Safeguarding Adults Service and are working alongside Carly Stanton, Nicola Mahony (Centre Manager, Care Direct Plus) and the management team during the implementation and transition period.

How to make a Safeguarding Adults Referral to Devon County Council:

IT systems are currently being updated to reflect the changes and the generic contact details for the Devon Safeguarding Adults Service will be confirmed, via further email communication, in due course. We appreciate your patience whilst these changes are implemented. In the meantime please make safeguarding referrals in the usual way.

Thank you for your support and we look forward to working with you throughout this transition

 IASC have now launched the new Devon Safeguarding Adult Service (DSAS) centralised mailbox, and all safeguarding referrals can now be made direct to:

adultsc.safeguardingadultservices-mailbox@devon.gov.uk

To ensure that referrals in progress are not compromised, the local mailboxes for the previous locality hubs will remain open until 5th May 2024; this is to allow time for the new e-mail address to reach individuals and Partners; and for the updating of public facing web pages. Auto responses have also been set up providing the new shared mailbox address.

Unchanged locality telephone numbers

If you feel that you need an urgent response to your email, please telephone the existing locality telephone number, which have not changed, and chose from the list of options:

  • East 01392 381206
  • South 01392 381211
  • North 01392 381208

If you are emailing outside of normal working office hours and the matter is urgent, involving the safety of a vulnerable adult, please contact our Emergency Duty Service on 0345 6000 388.

If your concern is for the immediate protection and safety of a vulnerable adult, please consider the need to call the appropriate emergency service.

Thank you for your continued support and we look forward to working with you throughout this transition


Introducing the Adult Social Care Training and Development Fund

In the 2024-25 financial year a new learning and development fund will be launched: the Adult Social Care Training and Development Fund replacing the Workforce Development Fund. Read the new guidance document for information and stay tuned for more details on how to apply available in the summer on our page.

Headlines

  • Claims for reimbursement will be made through a digital online claims service, which will go live in summer 2024.
  • The fund is intended to be administered by the NHS Business Services Authority (NHSBSA) on behalf of the Department of Health and Social Care (DHSC).
  • To be eligible: provide an adult social care service, directly employ care staff in England and have completed the Adult Social Care Workforce Data Set (ASC-WDS).
  • List of eligible training under new fund
  • This includes care workers who are non-UK nationals, as long as they are legally employed and have a UK National Insurance Number.

May Housing with Support Forum cancelled

Please note that the Housing with Support Forum in May has been cancelled and will continue on 27 June at 11am.

Please send any agenda item suggestions to our mailbox.


Changes to Capacity Tracker Questions

For Care Homes

As of 30 April there have been changes made to the Capacity Tracker data collection questions. Please can providers review and complete the questions to support the ongoing collection of accurate and valuable data.

Vaccinations – Questions now include

  • Number known to have received this seasons COVID booster (Spring 2024)

Work Force Questions now include

  • Does your organisation hold a sponsorship licence for international workers’ visa?
  • Health and Care / Skilled Worker Visa holders.

Work Force Questions amended:

Current: Total number employed

New: Total including Health and Care / Skilled Worker Visa holders

For Home Care

Work Force– Questions now include

  • Does your organisation hold a sponsorship license for international workers' visas?
  • Health and Care / Skilled Worker Visa holders
  • Do any of your Health and Care / Skilled Worker Visa holder employees work across multiple services? If yes, providers will be able to select the services Visa Holder workers are delivering.

Total including Health and Care / Skilled Worker Visa holders*


Thank You to Care Homes Care Homes for Covid-19 Vaccination progress, please record them on the Capacity Tracker

Recording progress on Spring 2024 COVID-19 vaccinations has recently been added to the Capacity Tracker, but do far morning only 16 out of 473 care homes had input that data.

Local vaccination team  records show that over 67% of Devon’s care home residents have been vaccinated and over 92% of eligible care homes have been visited since the start of the Spring campaign on 15 April. This means so Devon in a strong position but that this is not reflected through the Capacity Tracker, the key way of getting local information to national level.


Awareness workshops supporting International Recruits with City College Plymouth

Take part in our fully funded awareness workshops covering a range of topics to support international recruits in Social Care for all across Devon, Torbay and Plymouth. Join the 5 workshops lasting 2 hours online from 15th April until 13th May. Book your place by calling Michelle Bailey on 01752 305297 or email mbailey@cityplym.ac.uk

  • Awareness of safe handling of medicine. Week commencing 6/5/24, AWSH-1J1
  • Awareness of medical terminology. Week commencing 13/5/24, AWMT-1J1

Recruiting International Nurses for Social Care, Alliance Support

The Devon Alliance for International Recruitment is a not-for-profit team working collaboratively across the Health & Social Care Sector to ethically recruit International Nurses. If you are looking for registered nurses to join your team, we can offer:

  • Initial meeting to understand your specific needs
  • Attraction campaign
  • CV reviewing
  • Virtual Interview panels
  • Pre-employment checks
  • Support with CoS and Home Office SMS
  • Flight booking and airport transfers
  • Full pastoral package

Home - Devon Alliance for International Recruitment (devon-alliance.com)

Contact devonalliance@nhs.net for further information.


Disability Focus continuing support for Self-employed Care Workers

Disability Focus is delighted to announce that Simon Tickner is continuing in his role supporting people to set up as self-employed care/support workers (microproviders) in Devon.  This position is an extension of the Community Catalysts project that began in 2022 with Devon County Council’s support. A new partnership now exists between all three organisations alongside a shared commitment to ensuring that the unique service that self-employed carers can offer is as reliable and professional as other services in Devon’s adult social care market.

Simon has spent many years working in regulated care services but strongly believes that those requiring care and support should be able to select what is right for them from a range of options. His role is to assist people who are motivated to set up their own small, highly personal, self-employed local business in a way that that ensures they are high quality, legal, safe, and sustainable.

More information about the Microprovider Advice and Support programme is now available from:

https://www.disabilityfocus.org/pa-micro-providers/

https://www.facebook.com/groups/1290138581505515

You can reach Simon by email: simon.tickner@disabilityfocus.org or phone: 07984 989439


Care Homes invited to join national ‘Quality of Life UKHSA Study’

The UKHSA national adult social care team are involved in a study investigating quality of life of care home residents during an outbreak of infectious disease.

This phase of the study looks at the issue from the perspective of health and social care professionals who have a role in supporting care homes to manage infectious outbreaks.  It invites these professionals to take part in a short survey and/or a short interview to find out more about how an outbreak of an infection (such as norovirus, flu, scabies, covid etc) may affect residents’ quality of life.

Flyer_FINAL_25Mar24.pdf

PIS ASCOT online survey

Please contact Diane (d.bunn@uea.ac.uk) if you have any questions or queries.

This study has been approved by the Faculty of Medicine and Health Sciences Research Ethics Committee at University of East Anglia.

Please visit our websites for additional information:

University of East Anglia: Adult Social Care Outcomes Toolkit (ASCOT) – About (uea.ac.uk).

University of Kent: Feasibility of utilising ASCOT to assess resident Quality of Life (QoL) during infectious disease outbreaks – CHSS / Centre for Health Services Studies (kent.ac.uk)

If you are interested, please register your interest as recommended Flyer_FINAL_25Mar24.pdf


Issue 175, 2 May 2024


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NHS

Keyboard

DCC COVID-19 updates

Coronavirus advice to the public


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


NHS and Care Volunteer Responders

The Volunteer Responders programme – now named NHS and Care Volunteer Responders - is being expanded to support adult social care providers in England. You can now arrange volunteer support for recipients of social care, including domiciliary care and people living in care homes. The volunteer services on offer include:

  • Check in and Chat – short-term telephone support consisting of friendly conversations to improve mental health and wellbeing.
  • Pick up and deliver – transportation of medication to people’s homes from NHS sites.
  • Community Response (coming soon) – help with activities including collecting and delivering food shopping and essential items and / or prescriptions and medications.

For more information, please visit the NHS Care Volunteer Responders website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


PEN newsletter archive

View previous issues


Want to work for yourself offering care and support?

Benefit from free professional advice to help you get set up!  

To find out more please contact Simon Tickner, Micro-provider Project Worker by contacting simon.tickner@disabilityfocus.org 07984 989439.


Get involved in Provider Engagement Network activities

There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings. 

PEN participation - Provider Engagement Network (devon.gov.uk)

proud to care

One to One Coaching Opportunities

The NHS are an exciting opportunity for 10 social care colleagues: a programme of six one to one career coaching sessions (six sessions per person) with an external coach. This is a fully funded programme and places will be allocated on a first come first served basis. To register your interest and to find out more, please contact Annie at annie.broadbent1@nhs.net  


Preparing for ‘CareFind’ - publicity material for Care Homes

CareFind is a national website being developed to search for vacancies in CQC-registered care homes and the following material has been produced to help promote this new development amongst care homes::


Skills Bootcamps in Health and Social Care

Did you know that employers can use Skills Bootcamps to support their staff to develop new skills and transform their business?

Train4Tomorrow provides the support you need to invest in your team’s expertise with courses designed to equip your employees with the latest knowledge and best practices in providing exceptional care.

There are two part funded courses that are recruiting now:

  • Working in Health and Social Care at Petroc College,
  • Working in Healthcare at Exeter College

To find out more about available courses visit: https://www.train4tomorrow.org.uk/bootcamps/


NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


Bed Safety Rails Patient Safety Alert and Fitting Guidance reminder

It is a mandatory requirement for Bed safety rails and Bed grab handles to be risk assessed following a Patient Safety Alert sent out by the MHRA in August 2023.  

Due to the risk of death from entrapment or falls, the MHRA alert sets out specific actions that must be carried out by those responsible for the use, purchase, prescription and maintenance of hospital beds, medical trolleys, bed safety rails, bed grab handles and lateral turning devices. 

The MHRA patient safety alert  and Fitting guidance for bed grab handles can be viewed on this link: https://www.independentlivingcentre.org.uk/for-professionals/advice-and-reference-for-devon-staff/


Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.


Agency Contact List online reminder

Dear Providers,  you can find the Agency Contact List on the PEN Website here  should you need to find additional staff.

Also please remember that COVID-19 Cases have been increasing recently so this is a timely reminder in case you require additional staffing.


Affordable, Devon-based, Quality Assured Healthcare Training from Life Lessons

Life Lessons Training offers over 35 different Healthcare courses including mandatory training, induction training and update training. We can come to you and do some in house training or you can come to us, the choice is yours!

Contact Rosie by leaving a message on 07543 678002 or emailing rosie@lifelessonstraining.com or visit www.lifelessonstraining.com


Rowcroft Education’s May Learning Opportunities

14 May 2024 – Advance Care Planning – what matters most? (classroom) – for all health & social care professionals – Course details | Rowcroft Hospice

16 May 2024 - Priorities for care of the dying person – involving the dying person with choices and decisions (online) – for all health & social care professionals - Course details | Rowcroft Hospice

30 May 2024 – An introduction to loss & bereavement (online) – for all health & social care professionals - Course details | Rowcroft Hospice


Wellbeing Buddy training from the Devon Wellbeing Hub

Are you interested in improving staff health and wellbeing in your organisation?

The Devon Wellbeing Hub are pleased to offer a one-day course to train colleagues to become Wellbeing Buddies.

What are Wellbeing Buddies?

Wellbeing Buddies (also known as Wellbeing Champions) support the wellbeing of colleagues within their organisation.

They are not expected to provide clinical advice – instead their role is to have compassionate conversations, actively listen and signpost to further support.

What does the training involve?

Our one-day training session, led by our Colleague Wellbeing Practitioners, explores a number of topics, including:

  • The role of a Wellbeing Buddy
  • Effective wellbeing conversations
  • Supporting your own wellbeing
  • Active listening
  • Signposting and handling difficult situations

How do I sign up?

If you are a manager and are interested in running a Wellbeing Buddy training session for your organisation, please contact dpt.devonwellbeing@nhs.net with the following information:

  • Who will be your key contact? 
  • How many colleagues would like to take part?
  • When would you like the training to take place?
  • What wellbeing support do you currently have in place in your organisation? E.g. Employee Assistance Programmes/Occupational Health
  • How are you planning to support your Wellbeing Buddies (e.g. what supervision will be provided

Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

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