PEN weekly newsletter 25 April 2024

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Provider Engagement Network and NHS logo Header

  Supporting health and social care providers in Devon

We’ve got a round of Forums  coming up, hope you can are able to join in. We’ve also a short form we’d like you to complete by 7 May to inform the Department of Health and Social Care about the state of the market in Devon.  

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Market Sustainability and Improvement Fund: Short Workforce Survey for CQC-registered providers to complete by 7 May

The Market Sustainability and Improvement Fund (MSIF) was announced in the Autumn statement in November 2022. The primary purpose of the fund is to support local authorities to make tangible improvements to adult social care services in their area, in particular to build capacity and improve market sustainability.

In April 2023 all councils were required to provide an update to the Department of Health and Social Care (DHSC) with regards to the number of workforce in the region, DHSC has required the same dataset to be provided this year. Please can all CQC registered providers complete this short form which asks for the number of staff your organisation recruited and the numbers which resigned in April 2024.

In the future DHSC have indicated they will use Capacity Tracker for this data but a manual return is required this year. We appreciate the time and effort of your organisation to participate

The council hopes this is a positive step by the government in recognising the value of care workers and the pressures providers experience due to workforce capacity, this is your opportunity to highlight the Devon position.

We would appreciate if you can complete and submit this return no later than midnight on Tuesday 7 May 2024.  

Should you have any queries please email the following mailbox: socialcarebusinessrelations-mailbox@devon.gov.uk


Housing with Support Forum on 25 April

The next Housing with Support Forum is 25 April, from 11am to 12noon via MS Teams. Joining links to the meeting have been sent out please email us if you have not received this. 


County Care Home Forum on 30 April

The next County Care Home forum will be on Tuesday 30 April from 2 to 3pm. 

We will be using Teams Webinar for this meeting and the link to register will have been sent out which needs to be completed to confirm your attendance, the event will automatically be added to your calendar with the event details, including the meeting link. 

Please email us if you have not received this. 


Personal Care Provider Forum 1 May 1.30pm-2.30pm

The Personal Care Provider forum on 1st May is now going to be online 1.30pm till 2.30pm.

Please note that this was originally planned as a face to face event. Currently, we don't have enough agenda items to warrant a face to face meeting so will move the meeting to online. We hope to reschedule and run a face to face event in June 2024, at the Coaver Club, Exeter.  

If there is anything you would like to see on the agenda for this or future meetings, please email us.

The meeting will still go ahead on the 1 May at 1.30pm, however it will be via MS Webinar, where you will need to click on the link below to register your attendance.

The event will automatically be added to your calendar with the event details, including the meeting link. 

Please register for the webinar.

We look forward to seeing you all there.


Care Homes Valuing Care Update, Webinar on 1 May

We have listened to the feedback received and taken the decision to delay the launch of the Valuing Care exercise by a few weeks. We feel it’s important that when we do launch, there is confidence in the process and the additional time will allow us to gain further feedback and make changes to the templates. 

We will now:

  1. Review the cost template based on the feedback received.
  2. Update the FAQs to ensure we capture all the questions you have asked and they will be available at the launch event.
  3. Develop the service descriptors.

We heard from you that the service descriptors were not clear enough and that there were some concerns about some of the language used. We also think it’s important that the service descriptors work for the people that you care for and work alongside so in addition to further feedback from yourselves we will also be seeking feedback from:

  • Service users and carers
  • Age UK
  • DCC operational colleagues
  • NHS colleagues

We would also like to give the opportunity to hear further feedback on the service descriptors from providers on Wednesday 1 May 2.30-3.30 pm. 

Please register for the webinar.


Rowcroft Education’s May Learning Opportunities

14 May 2024 – Advance Care Planning – what matters most? (classroom) – for all health & social care professionals – Course details | Rowcroft Hospice

16 May 2024 - Priorities for care of the dying person – involving the dying person with choices and decisions (online) – for all health & social care professionals - Course details | Rowcroft Hospice

30 May 2024 – An introduction to loss & bereavement (online) – for all health & social care professionals - Course details | Rowcroft Hospice


Apprenticeship Levy now open for 2024-2025

From last April the Apprenticeship Levy funding has supported 14 apprenticeships through 7 different social care employers and Fund applications are welcome for 2024-2025.

“Our learners have just started their courses, we are really pleased we are able to achieve support with funding staff members to further their careers in care. We are really grateful for the funding as this allows us to give more staff the opportunity to further their training.” - Social care provider feedback.

Find out more how to access the fund on our PEN web page.


Transitions Open Day at Made-Well in Hatherleigh on 10 May

Made-Well is a not-for-profit community interest company that was established in August 2007. We support people who are living with learning disabilities, physical disabilities, mental health conditions and those suffering isolation and loneliness. Made-Well provides enabling support, community outreach, 1:1 support, education, and learning.

We provide opportunities such as curriculum enriching school trips, supported work experience, alternative timetables, transition support, path facilitation and enabling and support for young people and adults to be involved in a range of meaningful activities such as leisure, hobbies, life skills, cooking, woodwork, gardening, crafts, animal care, enterprise, supported holidays, community experiences, camping and so much more. We can provide enabling onsite and outreach in the community.

During our open days we give tours and have workshops (free of charge). There is no need to book. This is a drop in event on Friday 10 May from 10am-12noon and from 1-3pm.

Please see our Facebook event or website (under What’s On / Events) for more information, or email claire@made-well.co.uk

Made Well logo

REMINDER: Making Professional Referrals and Finance Queries to Devon County Council

In our efforts to streamline procedures and improve efficiency, we encountered technical difficulties with online forms on our website for professional enquiries, finance queries, and invoice reprint requests.

Following a comprehensive investigation and collaboration, we're pleased to announce that all issues have been resolved, ensuring as far as possible a seamless experience for users.

We encourage providers to utilise our online forms for:

  • Professional referrals
  • Finance queries and invoice reprints (please note that you can now file both finance queries and/ or remittance request through the same link)

All of this is accessible through our website. We apologise for any inconvenience caused and appreciate your patience and support as we strive to support individuals and those that deliver adult social care.


International Recruitment support reminder

Please see our International Recruitment page on our Provider Engagement Network which includes a range of new posters on social integration and project support.

International Recruitment - Provider Engagement Network (devon.gov.uk)


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories


Issue 174, 25 April 2024


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


NHS

Keyboard

DCC COVID-19 updates

Coronavirus advice to the public


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


NHS and Care Volunteer Responders

The Volunteer Responders programme – now named NHS and Care Volunteer Responders - is being expanded to support adult social care providers in England. You can now arrange volunteer support for recipients of social care, including domiciliary care and people living in care homes. The volunteer services on offer include:

  • Check in and Chat – short-term telephone support consisting of friendly conversations to improve mental health and wellbeing.
  • Pick up and deliver – transportation of medication to people’s homes from NHS sites.
  • Community Response (coming soon) – help with activities including collecting and delivering food shopping and essential items and / or prescriptions and medications.

For more information, please visit the NHS Care Volunteer Responders website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


PEN newsletter archive

View previous issues


Want to work for yourself offering care and support?

Benefit from free professional advice to help you get set up!  

To find out more please contact Simon Tickner, Micro-provider Project Worker by contacting simon.tickner@disabilityfocus.org 07984 989439.


Get involved in Provider Engagement Network activities

There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings. 

PEN participation - Provider Engagement Network (devon.gov.uk)

proud to care

One to One Coaching Opportunities

The NHS are an exciting opportunity for 10 social care colleagues: a programme of six one to one career coaching sessions (six sessions per person) with an external coach. This is a fully funded programme and places will be allocated on a first come first served basis. To register your interest and to find out more, please contact Annie at annie.broadbent1@nhs.net  


Preparing for ‘CareFind’ - publicity material for Care Homes

CareFind is a national website being developed to search for vacancies in CQC-registered care homes and the following material has been produced to help promote this new development amongst care homes::


Skills Bootcamps in Health and Social Care

Did you know that employers can use Skills Bootcamps to support their staff to develop new skills and transform their business?

Train4Tomorrow provides the support you need to invest in your team’s expertise with courses designed to equip your employees with the latest knowledge and best practices in providing exceptional care.

There are two part funded courses that are recruiting now:

  • Working in Health and Social Care at Petroc College,
  • Working in Healthcare at Exeter College

To find out more about available courses visit: https://www.train4tomorrow.org.uk/bootcamps/


NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.


Agency Contact List online reminder

Dear Providers,  you can find the Agency Contact List on the PEN Website here  should you need to find additional staff.

Also please remember that COVID-19 Cases have been increasing recently so this is a timely reminder in case you require additional staffing.


Affordable, Devon-based, Quality Assured Healthcare Training from Life Lessons

Life Lessons Training offers over 35 different Healthcare courses including mandatory training, induction training and update training. We can come to you and do some in house training or you can come to us, the choice is yours!

Contact Rosie by leaving a message on 07543 678002 or emailing rosie@lifelessonstraining.com or visit www.lifelessonstraining.com