PEN weekly newsletter 11 April 2024

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Provider Engagement Network and NHS logo Header

  Supporting health and social care providers in Devon

Cyber-attacks and data security breaches often make headline news these days, with dire consequences for the organisations and individuals affected. Make sure you take advantage of the national support available to ensure your system and data are secure.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Better Security, Better Care Data and Cybersecurity Support

Better Security, Better Care is a national and local support programme to help adult social care providers to store and share information safely. It covers paper and digital records and focuses on helping care providers to complete the Data Security and Protection Toolkit – the annual, online self-assessment.

As a care provider, the programme will help you to evaluate and improve your data and cyber security. This means you can reassure the people you support and their families, your staff, commissioners, regulators, and health and care partners, that you are following good practice – and meeting legal and regulatory requirements.

You do not have to be a data or digital expert to get support. The programme can support you – wherever you are on your data security journey.

Better Security, Better Care. - Digital Care Hub


Career Pathway Tool and Quiz to support recruitment and career development  

The Proud to Care and Workforce Training and Education Team have developed an interactive career pathway tool with role profiles and a career quiz.  

This will aim to attract more people into careers in the adult social care sector and retain them by encouraging promotion or educational opportunities, as well as enabling them to see the full scope of career pathways across social care.  

We need your help to test out the tool and the role profiles. We are aiming that this will be a career tool that you can use to support career conversations.  

Let us know what you think - on the career quiz there is a feedback link where you can add your thoughts or click here.  


Improvements to Online Forms for Professional Referrals and Finance Queries

In our efforts to streamline procedures and improve efficiency, we encountered technical difficulties with online forms on our website for professional enquiries, finance queries, and invoice reprint requests.

Following a comprehensive investigation and collaboration, we're pleased to announce that all issues have been resolved, ensuring as far as possible a seamless experience for users.

We encourage providers to utilise our online forms for:

  • Professional referrals
  • Finance queries and invoice reprints

All of this is accessible through our website. We apologise for any inconvenience caused and appreciate your patience and support as we strive to support individuals and those that deliver adult social care.

We welcome feedback or any comments for improvement.


Driving Test Theory Webinars for Migrant Workers

East of England Strategic Migration Partnership, has developed some webinars and self-study modules to help workers with the Theory element of the Driving Test. They are public and available at https://smp.eelga.gov.uk/migrant-workers/eon/driving-theory/.


Rowcroft Education’s April Learning Events

Here are the latest learning opportunities from Rowcroft Hospice in Torquay, free to South Devon providers or available for donations for staff from other parts of Devon.

16 April – An introduction to the five priorities for care (online) – for all health & social care professionals - Course details | Rowcroft Hospice

18 April – Digital afterlife (online) – for all health & social care professionals – Course details | Rowcroft Hospice

23 April – Palliative care in end stage liver disease (online) – for registered healthcare professionals only – Course details | Rowcroft Hospice

24 April – Understanding just in case medication at end of life (online) – for registered healthcare professionals, especially those using JIC meds – Course details | Rowcroft Hospice

25 April – The five priorities for care of the dying person – Recognising dying (online) – for all health & social care professionals – Course details | Rowcroft Hospice

30 April – An introduction to spiritual care at end of life (online) - for all health & social care professionals – Course details | Rowcroft Hospice


Devon Wellbeing Hub and Stress Awareness

Please see below some recent articles on Stress Awareness Month and Devon Wellbeing Hub testimonial.


Affordable, Devon-based, Quality Assured Healthcare Training from Life Lessons

Life Lessons Training offers over 35 different Healthcare courses including mandatory training, induction training and update training. We can come to you and do some in house training or you can come to us, the choice is yours!

Contact Rosie by leaving a message on 07543 678002 or emailing rosie@lifelessonstraining.com or visit www.lifelessonstraining.com


The Loss Foundation

A link to the Lost Foundation has been added onto our PEN website: A to Z Wellbeing - Provider Engagement Network (devon.gov.uk).

The Loss Foundation is the only UK charity dedicated solely to providing bereavement support following the death of a loved one to cancer. They provide a variety of support events (in person and online) to help people connect in loss.They also educate and empower others to support those who are grieving via workshops and training.


Good News Story - Celebrating Easter Weekend at Sundial Care Home

Sundial Care Home welcomed the spirit of Easter with open arms this year, offering residents, who the home fondly refer to as family members, a celebration filled with delightful activities and treats.

To mark the start to the weekend, the residential care home in Tipton St John looked forward to an afternoon of easter crafts and hot cross buns. Family members and team members came together to decorate charming crochet chicks and bunnies, crafted and handmade by a talented team member. Easter bonnet making was also a popular choice of activity with the family members, everyone thoroughly enjoyed personalising and crafting their individual bonnets, encouraging creativity and social interaction within the home.

On Easter Sunday, there was a treat trolly, laid with an array of chocolate and sweet delights for everybody to choose from. Family members were amused to see the trolly was pushed by the Easter Bunny himself! The team will certainly remember the laughs and smiles that echoed throughout the home on that day.

The Easter weekend at Sundial Care Home was a testament to the community's commitment to creating meaningful and memorable experiences for all family members. As they reflect on the weekend's festivities, Sundial Care Home looks forward to continuing to nurture a vibrant and inclusive environment for its family members to lead a true continuation of life.

To find out more about Sundial Care Home, visit https://www.sundialcare.com/

Easter bunny

Issue 172, 11 April 2024


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NHS

NHS and Care Volunteer Responders

The Volunteer Responders programme – now named NHS and Care Volunteer Responders - is being expanded to support adult social care providers in England. You can now arrange volunteer support for recipients of social care, including domiciliary care and people living in care homes. The volunteer services on offer include:

  • Check in and Chat – short-term telephone support consisting of friendly conversations to improve mental health and wellbeing.
  • Pick up and deliver – transportation of medication to people’s homes from NHS sites.
  • Community Response (coming soon) – help with activities including collecting and delivering food shopping and essential items and / or prescriptions and medications.

For more information, please visit the NHS Care Volunteer Responders website


Keyboard

DCC COVID-19 updates

Coronavirus advice to the public


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


PEN newsletter archive

View previous issues


Agency Contact List online reminder

Dear Providers,  you can find the Agency Contact List on the PEN Website here  should you need to find additional staff.

Also please remember that COVID-19 Cases have been increasing recently so this is a timely reminder in case you require additional staffing.


Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


Want to work for yourself offering care and support?

Benefit from free professional advice to help you get set up!  

To find out more please contact Simon Tickner, Micro-provider Project Worker by contacting simon.tickner@disabilityfocus.org 07984 989439.


Skills Bootcamps in Health and Social Care

Did you know that employers can use Skills Bootcamps to support their staff to develop new skills and transform their business?

Train4Tomorrow provides the support you need to invest in your team’s expertise with courses designed to equip your employees with the latest knowledge and best practices in providing exceptional care.

There are two part funded courses that are recruiting now:

  • Working in Health and Social Care at Petroc College,
  • Working in Healthcare at Exeter College

To find out more about available courses visit: https://www.train4tomorrow.org.uk/bootcamps/


International Recruitment support reminder

Please see our International Recruitment page on our Provider Engagement Network which includes a range of new posters on social integration and project support.

International Recruitment - Provider Engagement Network (devon.gov.uk)


Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.


Get involved in Provider Engagement Network activities

There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings. 

PEN participation - Provider Engagement Network (devon.gov.uk)

proud to care

One to One Coaching Opportunities

The NHS are an exciting opportunity for 10 social care colleagues: a programme of six one to one career coaching sessions (six sessions per person) with an external coach. This is a fully funded programme and places will be allocated on a first come first served basis. To register your interest and to find out more, please contact Annie at annie.broadbent1@nhs.net  


NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories