PEN weekly newsletter 22 February 2024

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Provider Engagement Network and NHS logo Header

  Supporting health and social care providers in Devon

Next week there are three provider engagement forums: a  Care Home Forum on Tuesday, a Countywide Strategic Forum for all on Wednesday and a Housing with Support Forum on Thursday. Please look out for the joining links.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Care Home Fees Consultation extended to 7 March

Please note that Devon County Council has extended the care home consultation deadline until 7 March 2024.

Care Homes were sent the consultation document on 1 February and they can also be found on the Provider Engagement Network.

If you have any further questions please contact socialcarebusinessrelations-mailbox@devon.gov.uk


County Care Home Forum: Tuesday 27 February, 2-3pm

Please join us for the next County Care Home Forum meeting on Tuesday 27 February, 2pm-3pm.  An open invitation to all care homes within the Devon County Council footprint to regularly meet with Devon’s Market Management Team, NHS Devon, commissioners and other professionals. Share information on key topics of interest and concern, hear about and get involved in care home commissioning work and find out more about other key national and local care home priorities. 

February’s meeting includes the following agenda items:

  1. Safeguarding update – Kayleigh Bradford & Sarah Mackereth
  2. Market Position Statement refresh 2024 – feedback from provider engagement session on 21 Feb – Nicola Tribble/Heather Mills
  3. Introducing Valuing Care – Nicola Tribble
  4. Care Home Forum provider survey feedback – Clare Diffey
  5. DCHC conference 14 March 2024, Exeter Racecourse – Lucy Bull/Nicola Tribble

We have worked with DCHC (Devon Care Home Collaborative) to finalise the agenda.

We will be using Teams Webinar from now on, so look out for the hyperlink included in a bulletin this week, you will need to register your attendance, then the event will automatically be added to your calendar with the event details, including the meeting link


Countywide Strategic Forum on 28 February:  Focus on Workforce

The next meeting will be held on 28 February from 1 to 3pm.

Please hold this time and date in your calendars, if you have not received a link less than a week before the forum please email us.

This is your opportunity to influence the national workforce strategy: What would the adult social care workforce look like to you if it were fixed?

The agenda for the event is:

Welcome and Introduction – Nicola Tribble and Ian Hobbs

Introducing the strategy - Jane Brightman, Lead for the national Strategy, Skills for Care

The Workforce in Devon;  Profile and Issues – Jill Croskell, Devon lead Skills For Care

  • Summary of assessment of Devon’s providers – Presentation and Small Group Exercise
  • Priorities for the next 1-5 years
  • Priorities for the next 5-15 years
  • Feedback and Discussion
  • Conclusions and next steps

If you have any further questions regarding the upcoming Countywide Strategic Forum please contact the socialcarebusinessrelations-mailbox@devon.gov.uk

Devon-wide Forum Invite Forum.pptx

Devon- Data Summary.docx


Housing with Support Forum: 29 February 11am-12noon

The next Housing with Support Forum will be held via Microsoft Teams on 29 February at 11am. Joining links will be sent out to providers via Gov Delivery this week. If you have not received an invite by the endif this week please email us socialcarebusinessrelations-mailbox@devon.gov.uk.


Safety Alert: Bed Rails Management and Safe Use

Please be aware that the Medicines and Healthcare products Regulatory Agency (MHRA) has issued a safety alert over the safe use of bed rails, bed grab handles and other similar devices that pose a risk of entrapment or falls.

It includes a list of actions that need to be taken by all those responsible for this equipment, including care providers, occupational therapists and community healthcare organisations by 1 March 2024 (ADASS is currently working to confirm this timeline). The actions can be found here

The ’here’ link above takes you to the NPSA Alert which includes the ‘Actions Required’  by the 1 March 2024:

  1. Update your organisation’s policies and procedures on procurement, provision, prescribing, servicing and maintenance of these devices in line with the MHRA’s updated guidance on the management and safe use of bed rails.
  2. Develop a plan for all applicable staff to have training relevant to their role within the next 12 months with regular updates. All training should be recorded.
  3. Review the medical device management system (inventory/database) for your organisation or third-party provider for devices within your organisation, including those which have been provided to a community setting (for example, the patient’s own home). Keep this system up to date.
  4. Implement maintenance and servicing schedules for the devices in the inventory/database, in line with the manufacturer’s instructions for use and/or service manual. Prioritise devices which have not had regular maintenance and servicing. If this is outsourced, compliance with the schedule should be monitored.
  5. Review patients who are children or adults with atypical anatomy as a priority. Ensure the equipment they have been provided with is compliant with BS EN 50637:2017 unless there is a reason for using a non-compliant bed. Record this on the risk assessment and put in place measures to reduce entrapment risks as far as possible.
  6. Review all patients who are currently provided with bed rails or bed grab handles to ensure there is a documented up-to-date risk assessment. Complete risk assessments for patients where this has not already been done and for each patient who is provided with bed rails or bed grab handles.

Implement systems to update risk assessments where the equipment or the patient’s clinical condition has changed (for example, reduction/improvement in weight or mobility), and also at regular intervals


Rowcroft Education’s March learning events

Latest learning opportunities from Rowcroft Hospice, free to providers in X areas, other welcome in exchange for donations – please check previous text and add appropriate short intro

5 March – Promoting skin integrity in end of life care (online) - for all health & social care professionals - Promoting skin integrity in end of life care | Rowcroft Hospice

12 March – Palliative Care Emergencies (online) – for all health & social care professionals - Palliative care emergencies | Rowcroft Hospice

14 March  -  Pharmacological management of breathlessness & supplementary oxygen use at end of life (online) - for registered healthcare professionals - Pharmacological management of breathlessness & supplementary oxygen use at end of life | Rowcroft Hospice

28 March  – Facing death creatively (classroom) – for all health & social care professionals  Facing death creatively | Rowcroft Hospice#

Click on the ‘BOOK HERE’ link at the bottom of each web page to book places.


Supporting International Recruits in Health & Social Care: Short Course from Petroc College

Petroc College is hosting an International Health and Social Care short course, tailored to support international recruits aspiring to excel in the UK health and social care sector. This bespoke program has been designed to focus on key areas such as an Introduction to Health and Social Care, terminology used within the sector, the principles of safeguarding, and effective communication techniques.

This course is focused on facilitating a smooth transition for international professionals into the UK health and social care sector. To accommodate diverse schedules and commitments, a minimal engagement of 1.5 hours per week for 4 weeks is required. Alternatively, participants have the option to complete the course online, providing flexibility to accommodate individual needs and preferences.

The course will run one day a week (for 1.5 hours) for 4 weeks. It will take place online every Friday, 1.30 – 3pm from 8 March to 5 April 2024 (excluding 28 March due to Bank Holiday).

This is fully funded for Devon International Recruits so Book your place now.


Latest RWK Goodman Training Sessions

South West Councils have arranged the following training sessions with experts from legal company RWK Goodman:

Compliance Training - 11am-1pm on 27 March with Sudipta Dey

Right to Work Checks - 11am-1pm on 25 March with Sophie Waller

Ethical Recruitment Practices - 11am-1pm 12 March with Adrian Henderson

Please email jessie.cartwright@swcouncils.gov.uk for further information on how to join.


Good news story: Bev's new wheelchair allows her to be taken on a date

Love has continued to blossom for one resident of Bay Court Nursing Home in Budleigh Salterton, who moved to the home over a year ago after suffering a major, life-changing stroke.

Bev Ayres, 60 has been bed-bound for all of that time and has resigned herself to the fact that she may never go out again. It’s taken all this time, with huge dedication, from the activities team and staff, to build Bev’s confidence and encourage her out of bed. Once her new, motorised wheelchair was delivered, (quickly nicknamed ‘The Monster Truck’) Bev was persuaded to go to the local food market and craft fair

Bev said, “This is the first day of the rest of my life. She said “ I feel alive again. I have got my life back. We must never underestimate the need to belong and feel part of the community that we live. What a privilege this job is for myself and my activities team, to be able to make such a difference.

Bev has also recently become engaged and having discussions about this being held at Bay Court!

Find out more at https://www.baycourt.net


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories


Issue 165, 22 February 2024


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


NHS

NHS and Care Volunteer Responders

The Volunteer Responders programme – now named NHS and Care Volunteer Responders - is being expanded to support adult social care providers in England. You can now arrange volunteer support for recipients of social care, including domiciliary care and people living in care homes. The volunteer services on offer include:

  • Check in and Chat – short-term telephone support consisting of friendly conversations to improve mental health and wellbeing.
  • Pick up and deliver – transportation of medication to people’s homes from NHS sites.
  • Community Response (coming soon) – help with activities including collecting and delivering food shopping and essential items and / or prescriptions and medications.

For more information, please visit the NHS Care Volunteer Responders website


Keyboard

DCC COVID-19 updates

Coronavirus advice to the public


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


Get involved in Provider Engagement Network activities

There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings. 

PEN participation - Provider Engagement Network (devon.gov.uk)


PEN newsletter archive

View previous issues


Affordable, Devon Based, Quality Assured Healthcare Training from Life Lessons

Life Lessons Training offers over 35 different Healthcare courses including mandatory training, induction training and update training. We can come to you and do some in house training or you can come to us, the choice is yours!

Contact Rosie by leaving a message on 07543 678002 or emailing rosie@lifelessonstraining.com or visit www.lifelessonstraining.com


Agency Contact List online reminder

Dear Providers,  you can find the Agency Contact List on the PEN Website here  should you need to find additional staff.

Also please remember that COVID-19 Cases have been increasing recently so this is a timely reminder in case you require additional staffing.


Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


Are you benefiting from the Workforce Development Fund?

Simply join the DCHC WDF Partnership by 29th February 2024 and claim up to £2,000 per learner!

You can claim funding for a range of qualifications and learning programmes, including Dementia Care, Falls Prevention and Level 2-5 Diplomas and Apprenticeships in Care. Check out the full list here.

To access this funding, all you need to do is submit a Declaration Form by 29th February 2024 and update the Adult Social Care Workforce Development Set (ASC-WDS) by 28th March 2024.

For more information about the WDF or instructions on how to make a claim, please visit our website or email wdf@devoncarehomes.org.


Skills Bootcamps in Health and Social Care

Did you know that employers can use Skills Bootcamps to support their staff to develop new skills and transform their business?

Train4Tomorrow provides the support you need to invest in your team’s expertise with courses designed to equip your employees with the latest knowledge and best practices in providing exceptional care.

There are two part funded courses that are recruiting now:

  • Working in Health and Social Care at Petroc College,
  • Working in Healthcare at Exeter College

To find out more about available courses visit: https://www.train4tomorrow.org.uk/bootcamps/


DCHC Annual Conference

14 March, 9am-3.30pm
Join us for our Annual Conference, a chance to meet care
professionals and exhibitors showcasing a variety of products and services.       

Our varied programme includes presentations on the CQC Single Assessment Framework, International Recruitment, Sustainable Services and Practices and much more!
Awards will be presented in recognition of dedication and achievement in the industry.

Book your place today!


Proud to Care

Proud to Care is Devon County Council’s team dedicated to raising the profile of Adult Social Care, and supporting providers with recruiting, retaining, and training staff in the sector. We have several free-to-use tools to help with your recruitment activities, including:

  • A self-service Jobs Board: Advertise and manage your vacancies quickly and efficiently.
  • Social Media support: To increase the exposure of your vacancies

To find out more, please email Proud to Care.


Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.


Want to work for Yourself offering care and support? Community Catalyst can help!

Benefit from free professional advice to help you get set up!  

To find out more please contact Simon Tickner, Devon Community Catalyst by calling or texting 07741 260 674, or emailing simon.tickner@communitycatalysts.co.uk  


NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


Grey Matter Learning: Part-funded and renewed until March 2025 with Demo Session

With the extension of Grey Matter training, there will be a one hour demo session to learn more about this e-learning platform.

Providers across Devon can access over 100 different eLearning courses from Safeguarding, Medication, Infection control, Wellbeing, with an option to add the Oliver McGowan Mandatory Training part one.

“This training platform has enabled us as a small new company to train our staff to a much higher level in a broader range of subjects. The accessibility features are also unique and ensure understanding regardless of language, dyslexia etc.” – Feedback from a Devon Social Care provider.

For More information about the funding sign up here