PEN weekly newsletter 4 January 2024

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Provider Engagement Network and NHS logo Header

  Supporting health and social care providers in Devon

We hope you had a great festive season and managed to get some quality down-time. We wish you all a happy and healthy New Year!

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Cold Health Alert - Yellow Warning for the South West

A YELLOW Cold-Health Alert - (Cold weather response) has been issued for the South West and is in effect between 06/01/2024 at 09:00 and 09/01/2024 at 12:00.

General Overview - Minor impacts are probable across the health and social care sector, including: increased use of healthcare services by the vulnerable population; increase in risk of mortality amongst vulnerable individuals.

Further guidance can be found here:

Cold Weather Plan for England

Cold Weather Plan

Cold Weather Plan Easy Read   

UKHSA Action Cards

Voluntary and community sector

Commissioners

Health and social care providers

General Advice

Keep Warm Keep Well

Top tips for keeping warm and well


Ethnically Diverse Communities – Directory of Services for Devon, Plymouth, and Torbay

This updated directory contains details of the many organisations and agencies, from all sectors, that offer support services for people from Black, Asian and Ethnically Diverse communities in Devon.

Ethnically Diverse Communities - Directory of Services for Devon, Plymouth, and Torbay - Migration and resettlement


Consultation on the future of Devon County Councils Adult Day Services

The consultation is open until Tuesday 16 January 2024.

A new online consultation meeting has been added to enable more people to have their say:

Monday 15 January 2024, 1pm -2.30pm, Online consultation meeting

Book Here

https://www.eventbrite.co.uk/e/adult-day-centre-service-consultations-online-event-tickets-779391158937

Public consultation on the future of Devon County Council's Adult Day Services - Have Your Say


Reminder - Closure of Pinpoint, interim changes to the Personal Assistant (PA) Network and how you can find information about local services -

Devon County Council’s Pinpoint online community directory will no longer be available from 31 December.

While the directory has been a useful community resource, many organisations now have their own websites and are ‘findable’ by search engines or have their own social media pages and groups. As a result, fewer providers have been adding or maintaining their information to Pinpoint which has made the directory less representative of the support available within Devon’s communities.

The Pinpoint web address will remain available for a period of time with a page that will be signposting to other information sources and directories.

Devon County Council will be working to improve this information over the coming months. In the interim, if you are looking for support, please follow the links below.

For not-for-profit organisations please go to Devon Connect - Connecting Communities in Devon.

For care homes and personal care agencies please go to Find and compare services - Care Quality Commission (cqc.org.uk)

For adult day services, respite and enabling services please go to  Do you need personal care within your own home? Care at home - day services, enabling and personal care | Devon County Council

For personal assistants and micro-enterprises please go to Find a personal assistant (PA) - Adult Social Care | Devon County Council

PA ‘shout outs’ remain

Please note that PAs registered to receive ‘PA shout out’ notifications will continue to receive these. This service is not changing.

PAs wanting to register to receive notifications of new business (i.e. from customers with Direct Payments/ self-funders) through this service, should do so via the link on the PA’s and Micro-providers page of the Home - Provider Engagement Network (devon.gov.uk)

Individuals or families looking for help in finding a PA via the PA shout out service, can be directed here: Find a personal assistant - Adult Social Care | Devon County Council


Good News Story - Edenmore Nursing Home hosts Junior School visits

Edenmore Nursing Home, based in Ilfracombe North Devon, invites students into their home as part of their Intergenerational Linking Programme which aims to bring together different generations within the community. Students from Ilfracombe Junior School had the unique opportunity to visit Edenmore, fostering meaningful connections between the young and elderly as part of the homes commitment to community engagement.

During the visit, students engaged in various activities with the Residents, who are fondly referred to as family members, including storytelling, arts and crafts, and even a sing-a-long, creating an atmosphere filled with laughter and joy. The interactions were not only enjoyable for the children but also had a positive impact on the family members.

Home Manager Gayle said, “It was so emotional to see the family members engaging with the children and one of the family members even made a little speech to the children thanking them for such an enjoyable time together.”

Further information can be found at https://www.edenmorenursinghome.com/


Proud to Care

Proud to Care is Devon County Council’s team dedicated to raising the profile of Adult Social Care, and supporting providers with recruiting, retaining, and training staff in the sector. We have several free-to-use tools to help with your recruitment activities, including:

  • A self-service Jobs Board: Advertise and manage your vacancies quickly and efficiently.
  • Social Media support: To increase the exposure of your vacancies

To find out more, please email Proud to Care.


Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories


Issue 158, 4 January 2024


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


NHS

NHS and Care Volunteer Responders

The Volunteer Responders programme – now named NHS and Care Volunteer Responders - is being expanded to support adult social care providers in England. You can now arrange volunteer support for recipients of social care, including domiciliary care and people living in care homes. The volunteer services on offer include:

  • Check in and Chat – short-term telephone support consisting of friendly conversations to improve mental health and wellbeing.
  • Pick up and deliver – transportation of medication to people’s homes from NHS sites.
  • Community Response (coming soon) – help with activities including collecting and delivering food shopping and essential items and / or prescriptions and medications.

For more information, please visit the NHS Care Volunteer Responders website


Keyboard

DCC COVID-19 updates

Coronavirus advice to the public


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


Get involved in Provider Engagement Network activities

There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings. 

PEN participation - Provider Engagement Network (devon.gov.uk)


PEN newsletter archive

View previous issues


Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.


Agency Contact List online reminder

Dear Providers,  you can find the Agency Contact List on the PEN Website here  should you need to find additional staff.

Also please remember that COVID-19 Cases have been increasing recently so this is a timely reminder in case you require additional staffing.


Affordable, Devon Based, Quality Assured Healthcare Training from Life Lessons

Life Lessons Training offers over 35 different Healthcare courses including mandatory training, induction training and update training. We can come to you and do some in house training or you can come to us, the choice is yours!

Contact Rosie by leaving a message on 07543 678002 or emailing rosie@lifelessonstraining.com or visit www.lifelessonstraining.com


Want to work for Yourself offering care and support? Community Catalyst can help!

Benefit from free professional advice to help you get set up!  

To find out more please contact Simon Tickner, Devon Community Catalyst by calling or texting 07741 260 674, or emailing simon.tickner@communitycatalysts.co.uk  


Skills Bootcamps in Health and Social Care

Did you know that employers can use Skills Bootcamps to support their staff to develop new skills and transform their business?

Train4Tomorrow provides the support you need to invest in your team’s expertise with courses designed to equip your employees with the latest knowledge and best practices in providing exceptional care.

There are two part funded courses that are recruiting now:

  • Working in Health and Social Care at Petroc College,
  • Working in Healthcare at Exeter College

To find out more about available courses visit: https://www.train4tomorrow.org.uk/bootcamps/