PEN weekly newsletter 23 November 2023

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  Supporting health and social care providers in Devon

This week’s issue contains a link to a Leadership Survey Devon County Council is conducting and we want to hear from you. Please take ten minutes to complete the short survey which help inform our planning for forthcoming Care Quality Commission inspection next year.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Countywide Strategic Forum cancelled in December

Based on feedback we have taken the decision to cancel the County Wide Strategic Forum PEN on 4th December.  A new date will be arranged for the start of 2024, if you want to contribute to the agenda please email social care business relations  mailbox socialcarebusinessrelations-mailbox@devon.gov.uk  The sector forums will continue as planned.


Please complete our short DCC Leadership Survey 

Earlier this year, in preparation for our Peer Challenge, Devon County Council conducted and published a Leadership Survey that asked a series of questions about Adult Social Care Leadership.

We asked questions to all IASC staff, independent care providers, our Members, and the DCC Senior Leadership Team.

As we continue our preparation for the Care Quality Commission Inspection of Care Act duties, we know that Leadership is one of the four themes that the CQC will be focusing on. So, as a leadership team we must demonstrate an understanding of how our leadership is experienced, whether that be positive or whether there are areas we need to collectively do differently.

Repeating the Leadership Survey helps us to track and understand this, and identify any action we may need to take. And also demonstrate any progress as a result of actions following previous surveys.

Our second Leadership Survey is now live, and will run until the 8 December. We will again published the outcome of the survey and chart progress or otherwise from the initial survey we ran.

The survey should take you no-longer than 10 mins to complete, so please do try and find the time to response. The more people that do, the more meaningful the results.

Thank you for taking ten minutes to complete this survey Staff and Stakeholder Survey on the Leadership of IASC in Devon County Council (office.com)


County Care Home Forum – Tuesday 28 November (2-3pm) 

An open invitation to all care homes within the Devon County Council footprint to regularly meet with Devon’s Market Management Team, CCG, commissioners, and other professionals to share information on key topics of interest and concern, hear about and get involved in care home commissioning work and find out more about other key national and local care home priorities. 

For next week’s meeting we want to hear what topics care home providers would like included in next year’s monthly meetings. There will also be an update from Holly McKenzie (Devon ICB) on the 1:1 service and an opportunity to provide your feedback on the new draft (Provider Quality Support Policy (PQSP). 

We have worked with DCHC (Devon Care Home Collaborative) to finalise the agenda. 

Email invites to care home providers will be sent out shortly and we look forward to seeing you all there. 


Hydration e-learning – Now LIVE on the HIVE!

Hydration e-learning care home version.pptx


Adult Social Care Network Event 

The Adult Social Care Network is a free, online event for everyone working in and around Adult Social Care in the South West. The event is organised by Health Innovation South West and is aimed at providing peer-to-peer support and showcasing, celebrating and sharing ideas across Adult Social Care.

The event is scheduled to take place online on Thursday 30 November from 10am-12.30pm.

The event will showcase digital technology and innovation in Adult Social Care.

The topics that we will cover include…

The Adult Social Care Technology Fund - find out what it is, meet the delivery partner and find out about the technology that is going to be trialled across 300 individuals homes and how domiciliary care providers can get involved.

Over £3 million to transform technology in adult social care - GOV.UK 

The Accelerating Reform Fund - We will be hearing from our Local Authorities as to what they are planning to focus on in terms of the 12 priority areas and want to engage with the sector on local priorities towards building a plan that tackles local need.

Accelerating Reform Fund for adult social care - GOV.UK (www.gov.uk)

Celebrating success in Digital Social Care across the region – showcasing some of the great work that has been happening in adult social care settings throughout the sector.

Sign up for the event at Form (hsforms.com)

Please note, after signing up to this event you will be sent an MS Teams meeting link to your email, please check your junk box and don’t forget to add it to your calendar. Also, *When signing up* - please opt into this box if you would like to be automatically signed up to all future Adult Social Care Network events.


Ongoing Winter Preparedness Sessions

Please find the link for the ‘Winter Preparedness’ session we are offering on Friday afternoons between 1.30-2.45pm via MS Teams.

Click here to join the meeting

Please note that the session contains the same content each week so providers can access whichever session they like. Sessions will run until Christmas.

Requests for on -site updates for small groups of staff can also be considered – providers should email rduh.infectioncontrol-eastern@nhs.net


NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


Want to work for Yourself offering care and support? Community Catalyst can help!

Benefit from free professional advice to help you get set up!  

To find out more please contact Simon Tickner, Devon Community Catalyst by calling or texting 07741 260 674, or emailing simon.tickner@communitycatalysts.co.uk  


‘Pinpoint’ – the Devon Community Directory

PinPoint is Devon's community directory, used by the public, GP’s, health sector, DCC staff in order to find suitable services and support in their local area. Please can providers ensure you have your company/ service details registered on here and ensure the information is always up to date. It is populated by providers through setting up an account. If you need help or see any errors please email pinpoint@devon.gov.uk


Skills Bootcamps in Health and Social Care

Did you know that employers can use Skills Bootcamps to support their staff to develop new skills and transform their business?

Train4Tomorrow provides the support you need to invest in your team’s expertise with courses designed to equip your employees with the latest knowledge and best practices in providing exceptional care.

There are two part funded courses that are recruiting now:

  • Working in Health and Social Care at Petroc College,
  • Working in Healthcare at Exeter College

To find out more about available courses visit: https://www.train4tomorrow.org.uk/bootcamps/


Grey Matter Self-Neglect Provider Training

Here is the full list of all the training offers with Grey Matter Learning and details on how providers can access below.  

A selection of eLearning that might be suitable for Self-Neglect:

How to access Grey Matter Learning

To sign up for an account, all providers and personal assistants contact the Grey Matter Learning team. Select access training and then complete the contact us page that you would like an account under the Devon County Council funding. A member of the Grey Matter Learning team will then be in touch with you to set up an account.


Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories


Issue 153, 23 November 2023


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


Introducing the new Eastern Training & Education Opportunities page

A page full of funded training in collaboration with the Eastern Care Services Team and others. Including Restore2, oral health, prevention & control of infections and more! Available for Registered Care Homes and Care Providers in Mid Devon, East Devon and Exeter.


NHS

NHS and Care Volunteer Responders

The Volunteer Responders programme – now named NHS and Care Volunteer Responders - is being expanded to support adult social care providers in England. You can now arrange volunteer support for recipients of social care, including domiciliary care and people living in care homes. The volunteer services on offer include:

  • Check in and Chat – short-term telephone support consisting of friendly conversations to improve mental health and wellbeing.
  • Pick up and deliver – transportation of medication to people’s homes from NHS sites.
  • Community Response (coming soon) – help with activities including collecting and delivering food shopping and essential items and / or prescriptions and medications.

For more information, please visit the NHS Care Volunteer Responders website


Keyboard

DCC COVID-19 updates

Coronavirus advice to the public


PEN events calendar

Check the calendar for future events.


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


Get involved in Provider Engagement Network activities

There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings. 

PEN participation - Provider Engagement Network (devon.gov.uk)


PEN newsletter archive

View previous issues


Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.


Affordable, Devon Based, Quality Assured Healthcare Training from Life Lessons

Life Lessons Training offers over 35 different Healthcare courses including mandatory training, induction training and update training. We can come to you and do some in house training or you can come to us, the choice is yours!

Contact Rosie by leaving a message on 07543 678002 or emailing rosie@lifelessonstraining.com or visit www.lifelessonstraining.com


Agency Contact List online reminder

Dear Providers,  you can find the Agency Contact List on the PEN Website here  should you need to find additional staff.

Also please remember that COVID-19 Cases have been increasing recently so this is a timely reminder in case you require additional staffing.


Autumn/Winter Vaccination Programme

Most eligible care settings have now been contacted and visited and those eligible who have consented have now received their Covid-19 and/or Flu Vaccination.

If there are any care home residents that are not registered with a local GP practice/ are a new resident to the setting or missed the care home visit due to being in hospital/feeling unwell, please can these residents be flagged to the Devon Vaccination Support Team, and where possible a further visit can be scheduled : d-icb.devonvaccinationsupport@nhs.net 

The Capacity Tracker now has additional fields added to include COVID-19 and Flu vaccines for both staff and service users, please can we kindly remind settings that these sections are mandated therefore where information is known please can we request that these sections are completed to reflect the numbers vaccinated.

Just a reminder that Walk-in clinics are also available and can be found here Walk-in Finder

If there are any queries relating to the vaccine, including hesitancy please email -                    d-icb.devonvaccinationsupport@nhs.net or call 01752 398836.

For further information about the vaccination programme please refer to - Flu and Covid autumn vaccine programmes brought forward

Many thanks for your continued support.


Proud to Care

Proud to Care is Devon County Council’s team dedicated to raising the profile of Adult Social Care, and supporting providers with recruiting, retaining, and training staff in the sector. We have several free-to-use tools to help with your recruitment activities, including:

  • A self-service Jobs Board: Advertise and manage your vacancies quickly and efficiently.
  • Social Media support: To increase the exposure of your vacancies

To find out more, please email Proud to Care.