PEN weekly newsletter 9 November 2023

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Provider Engagement Network and NHS logo Header

  Supporting health and social care providers in Devon

Please note that the Locality Forums have been stood down, but our Sector Forums will continue. Thank you to everyone who attended the Locality Forums.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Care Provider Locality Forums stood down

Following our review of provider survey feedback and in the light of falling attendance stat, we are standing down November’s All Markets Care Provider Locality Forums.

We appreciate that providers will want to ensure the ability to link with Ops/Health will continue, so please be assured that the opportunity to meet with your Assistant Directors will still be available through the Sector Forums. We will be able to share more information on this in the very near future as the arrangements are made for dates into 2024.

The Sector Forums are held monthly for Care Homes, Personal Care and Housing with Support/Unregulated Care. Dates are held on the PEN website here. If you would like further support to access this information please contact the  socialcarebusinessrelations-mailbox@devon.gov.uk

Please note that both The Sector (market specific) and also The PEN Strategic (all markets) Forums will continue, and we would welcome your attendance and participation in proposals for agenda items.

We thank all of you who have taken the time to complete the survey and attended The All Market Locality Forums to date. We hope that the streamlining of meetings will support more providers to attend the remaining forums, and to continue the positive collaboration work.


International Recruitment Update and Survey

International Recruitment is making an important contribution to the sufficiency of the workforce and of adult social care markets. It brings with it some new opportunities but also some challenges for us to address together.

A new regional support programme, led by South West Councils and SWADASS, is moving into implementation including a range of actions led by a Devon System Project Group which includes Guy Mathews from DISCA (spell out) and Lucy Bull from Devon Care Homes Collaborative.

Please note the survey and covering letter below which will help us to make sure that our action plan develops in a way that will support you and your staff. The survey is very short and we would ask that if you have a license to recruit international workers, or are thinking of getting one, that you fill it out as soon as possible.

The survey will remain open for 6 weeks but we’d welcome earliest possible data to help us act quickly to direct the resources we have to best effect. The grant that we have secured only applies until the end of March so we need to act now to make a difference over the coming months.

Cover Letter - International Recruitment Survey

Devon International Recruitment Survey (office.com)

International Recruitment Update


Autumn/Winter Vaccination Programme

Most eligible care settings have now been contacted and visited and those eligible who have consented have now received their Covid-19 and/or Flu Vaccination.

If there are any care home residents that are not registered with a local GP practice/ are a new resident to the setting or missed the care home visit due to being in hospital/feeling unwell, please can these residents be flagged to the Devon Vaccination Support Team, and where possible a further visit can be scheduled : d-icb.devonvaccinationsupport@nhs.net 

The Capacity Tracker now has additional fields added to include COVID-19 and Flu vaccines for both staff and service users, please can we kindly remind settings that these sections are mandated therefore where information is known please can we request that these sections are completed to reflect the numbers vaccinated.

Just a reminder that Walk-in clinics are also available and can be found here Walk-in Finder

If there are any queries relating to the vaccine, including hesitancy please email -  dicb.devonvaccinationsupport@nhs.net or call 01752 398836.

For further information about the vaccination programme please refer to - Flu and Covid autumn vaccine programmes brought forward

Many thanks for your continued support.


South Devon providers can sign up for training on the HIVE to do Restore 2 Mini E-Learning

Book Restore 2 Mini emailing tsdft.training@nhs.net, or by booking onto the HIVE using your NHS account and search ‘Restore 2 Mini’

Restore 2 Mini now on E-learning on the HIVE

Course: Learners Support Page (torbayandsouthdevon.nhs.uk)


Sign Up for training on the HIVE to do Restore 2 MINI E-Learning

Book onto the Restore 2 Mini by e-mailing tsdft.training@nhs.net, or by booking onto the HIVE using your NHS account and search Restore 2 Mini

Restore 2 Mini now on E-learning on the HIVE

Course: Learners Support Page (torbayandsouthdevon.nhs.uk)


devon wellbeing hub

New Apprenticeship Levy Transfer pledge for Social Care, Education and Childcare in Devon

Devon County Council have opened a new Apprenticeship Levy Transfer Pledge for the remainder of 2023/2024.

We have pledged £90,000 for Care, Education and Childcare employers to access for apprenticeship funding. Interested parties can apply here: Transfer fund details for Devon County Council (K8G649) (manage-apprenticeships.service.gov.uk)

There is more information about how to apply on the Gov.uk website, there is also a YouTube Video here: View and apply for transfer opportunities - YouTube showing how to apply.

Please note that providers will need an apprenticeship service account to be considered for funding.


Reminder: NHS-Funded Nursing Care Survey (Residential Nursing Care Providers only) now live on Capacity Tracker

DHSC is currently in the process of setting the 2024-2025 rate for funded nursing care (FNC). This is being informed by a one-off cost collection exercise, run via Capacity Tracker. DHSC did a similar exercise with residential nursing care providers in 2021. The NHS-FNC survey is non-mandatory, but it would be great if as many providers as possible could complete this. The survey went live on Wed 25 October and will be open until 15 November 2023.

DHSC want to ensure they have the most recent & accurate data available when calculating the national rate (given wider inflationary pressures).

FNC Funding is provided by the NHS to residential nursing care providers to support the provision of nursing care.

DHSC sets the national FNC rate which dictates the amount the NHS pays care homes delivering FNC. This is paid per resident, per week.

If you have any questions on this survey, please contact the DHSC FNC inbox at fnc@dhsc.gov.uk

For any providers who update Capacity Tracker via the Bulk Upload Template, and would like to complete the survey, please contact the Capacity Tracker support centre who are available Mon-Fri 9am – 5pm by phoning 0191 691 3729 or emailing necsu.capacitytracker@nhs.net.  


Proud to Care

Proud to Care is Devon County Council’s team dedicated to raising the profile of Adult Social Care, and supporting providers with recruiting, retaining, and training staff in the sector. We have several free-to-use tools to help with your recruitment activities, including:

  • A self-service Jobs Board: Advertise and manage your vacancies quickly and efficiently.
  • Social Media support: To increase the exposure of your vacancies

To find out more, please email Proud to Care.

Proud to care

Grey Matter Self-Neglect Provider Training

Here is the full list of all the training offers with Grey Matter Learning and details on how providers can access below.  

A selection of eLearning that might be suitable for Self-Neglect:

How to access Grey Matter Learning

To sign up for an account, all providers and personal assistants contact the Grey Matter Learning team. Select access training and then complete the contact us page that you would like an account under the Devon County Council funding. A member of the Grey Matter Learning team will then be in touch with you to set up an account.


Oliver McGowan Mandatory Autism Training in Devon Update

Take a look at the updates, letter and brochure for a summary of what has been achieved to date, and what we have planned as the Oliver McGowan Mandatory Autism Training is rolled out across Devon..


Hatherleigh Nursing Home enhances environment experience with innovative film projector 

Hatherleigh Nursing Home is excited to announce the introduction of a state-of-the-art film projector into their living space, designed to enhance the sensory experiences and overall well-being of their residents, fondly referred to as family members.

The newly installed projector, located in the main lounge, has quickly become a focal point of the home, delighting family members and the team alike. This offers a range of environments, from the calming sounds of nature such as birds singing and gentle background music, to immersive visual experiences like the enchanting underwater world or breathtaking scenes from different countries.

The team has curated a diverse selection of films, ranging from soothing autumn landscapes with vibrant colours to exciting safaris that transport family members to the heart of the wilderness. These visual journeys provide a therapeutic escape, evoking positive emotions and creating a sense of connection with the world around them.

The projector has received overwhelmingly positive feedback from family members. The immersive experiences have proven to be an effective tool, encouraging social interaction, evoking feelings of nostalgia and enhancing overall cognitive function.

This innovative form of sensory stimulation creates a rich and dynamic environment which can be tailored to the needs and preferences of family members, ensuring a quality of life and positive wellbeing. Hatherleigh Nursing Home remains committed to providing the highest quality of care and continuously seeks new ways to enhance the lives of its family members.

Hatherleigh Nursing Home is based in the small market town of Hatherleigh near Okehampton, Devon. It’s approach to life recognises the values, beliefs and identity of each person. Each person that may need support is unique and by understanding one’s life history, one’s journey in life, by striving to be a true continuation of home, the team at Hatherleigh Nursing Home create a place where everyone feels safe and never alone.

To find out more about Hatherleigh Nursing Home, visit: https://www.hatherleighnursinghome.com

projector

Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories


Issue 151, 9 November 2023


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


Introducing the new Eastern Training & Education Opportunities page

A page full of funded training in collaboration with the Eastern Care Services Team and others. Including Restore2, oral health, prevention & control of infections and more! Available for Registered Care Homes and Care Providers in Mid Devon, East Devon and Exeter.


NHS

NHS and Care Volunteer Responders

The Volunteer Responders programme – now named NHS and Care Volunteer Responders - is being expanded to support adult social care providers in England. You can now arrange volunteer support for recipients of social care, including domiciliary care and people living in care homes. The volunteer services on offer include:

  • Check in and Chat – short-term telephone support consisting of friendly conversations to improve mental health and wellbeing.
  • Pick up and deliver – transportation of medication to people’s homes from NHS sites.
  • Community Response (coming soon) – help with activities including collecting and delivering food shopping and essential items and / or prescriptions and medications.

For more information, please visit the NHS Care Volunteer Responders website


Keyboard

DCC COVID-19 updates

Coronavirus advice to the public


PEN events calendar

Check the calendar for future events.


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


Get involved in Provider Engagement Network activities

There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings. 

PEN participation - Provider Engagement Network (devon.gov.uk)


PEN newsletter archive

View previous issues


Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.


Vaccination Pop-ups and Booster reminder

Those eligible can also book a vaccination through the national booking service - National booking service - NHS Digital – or by ringing 119

A list of ‘walk-in’ sites can be found here - Search - Find a walk-in coronavirus (COVID-19) vaccination site (www.nhs.uk)

The following people are eligible for an autumn Covid booster:

People who have a weakened immune system can include those who had or have:

  • a blood cancer, such as leukaemia, lymphoma or myeloma
  • an organ, bone marrow or stem cell transplant
  • HIV infection at all stages
  • a genetic disorder affecting the immune system
  • a treatment such as steroid medicine, biological therapy, chemotherapy or radiotherapy
  • certain medicines that increase your risk of infection, such as azathioprine, dexamethasone, prednisolone, ciclosporin or mycophenolate (depending on your dosage)
  • a long-term immunosuppressive treatment for conditions such as lupus, rheumatoid arthritis, inflammatory bowel disease, scleroderma and psoriasis

NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


Remember that the Devon COVID 19 Vaccination Support Team are here to help!

If you have an enquiry regarding your COVID 19 Vaccination, please contact the Vaccination Support Team Email:d-icb.devonvaccinationsupport@nhs.net Telephone: 01752 398 836 Check your eligibility here.


Want to work for Yourself offering care and support? Community Catalyst can help!

Benefit from free professional advice to help you get set up!  

To find out more please contact Simon Tickner, Devon Community Catalyst by calling or texting 07741 260 674, or emailing simon.tickner@communitycatalysts.co.uk  


Affordable, Devon Based, Quality Assured Healthcare Training from Life Lessons

Life Lessons Training offers over 35 different Healthcare courses including mandatory training, induction training and update training. We can come to you and do some in house training or you can come to us, the choice is yours!

Contact Rosie by leaving a message on 07543 678002 or emailing rosie@lifelessonstraining.com or visit www.lifelessonstraining.com


Agency Contact List online reminder

Dear Providers,  you can find the Agency Contact List on the PEN Website here  should you need to find additional staff.

Also please remember that COVID-19 Cases have been increasing recently so this is a timely reminder in case you require additional staffing.


‘Pinpoint’ – the Devon Community Directory

PinPoint is Devon's community directory, used by the public, GP’s, health sector, DCC staff in order to find suitable services and support in their local area. Please can providers ensure you have your company/ service details registered on here and ensure the information is always up to date. It is populated by providers through setting up an account. If you need help or see any errors please email pinpoint@devon.gov.uk


Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.