PEN weekly newsletter 19 October 2023

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  Supporting health and social care providers in Devon

Thanks for Edenmore Nursing Home for submitting a good news piece. Such items are always welcome to accompany the other information we give you every week.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


National Direct Payment Forum in Autumn

The National Direct Payment Forum is at the forefront of the personalisation of social and health care and is well worth attending for anyone who supports people in receipt of Direct Payments.

National Direct Payment Forum


nhs england

1:1 support to Care Homes across North and East Devon

In collaboration with colleagues across the health and social care system, NHS Devon completed an open tender exercise to award a contract to provide 1:1 support into care homes for people who need additional support to settle into their environment (e.g. those with a significant cognitive impairment). The funding for this initiative was via the NHS Urgent and Emergency Care Recovery Fund, and this scheme has been commissioned across North and East following the success in this service across Eastern Devon last winter.

What is the aim?

The aim of the scheme is to provide short term intensive support to the person to settle into their environment, and to support the Care Home in providing 1:1 support to reduce pressures on the existing care home staff team. The service will be provided for a maximum of 28 days, but with the aim that the support will end much sooner that that.

How will the support be agreed?  

The requirement for 1:1 support will be assessed via the hospital discharge teams in both North and East Devon, based on multi-disciplinary assessments undertaken during the person’s inpatient stay. If 1:1 support is required, then this will be arranged with the care home and 1:1 care provider prior to the person’s discharge.

If you have any queries around this contract please contact d-icb.northandeastlocality@nhs.net

Pathway 2 – Test of Change – Request for Bids Process

In collaboration with Devon County Council, NHS Devon ICB as the lead commissioner will in the next few days be launching a request for bids process to provide block booked beds for winter across the Devon County Council footprint, which we recently discussed at the County Care Home Forum. We will be aiming to block book around half of the capacity that we need for winter (up to the end of March 24) as part of a test of change process. The process will include 7 separate lots across the Devon footprint in the following areas:

  • Barnstaple
  • Bideford and/or South Molton
  • Cullompton and/or Tiverton
  • Exmouth
  • Exeter (Residential)
  • Exeter (Nursing)
  • Newton Abbott

As NHS Devon are the lead commissioner for the Pathway 2 – Test of change please contact d-icb.northandeastlocality@nhs.net  with any queries .  We will also be holding  a question and answer session for anyone interested in bidding  on Tuesday  31 October  1.30pm -3pm   Click here to join the meeting


Vaccination Pop-ups and Booster reminder

Those eligible can also book a vaccination through the national booking service - National booking service - NHS Digital – or by ringing 119

A list of ‘walk-in’ sites can be found here - Search - Find a walk-in coronavirus (COVID-19) vaccination site (www.nhs.uk)

The following people are eligible for an autumn Covid booster:

People who have a weakened immune system can include those who had or have:

  • a blood cancer, such as leukaemia, lymphoma or myeloma
  • an organ, bone marrow or stem cell transplant
  • HIV infection at all stages
  • a genetic disorder affecting the immune system
  • a treatment such as steroid medicine, biological therapy, chemotherapy or radiotherapy
  • certain medicines that increase your risk of infection, such as azathioprine, dexamethasone, prednisolone, ciclosporin or mycophenolate (depending on your dosage)
  • a long-term immunosuppressive treatment for conditions such as lupus, rheumatoid arthritis, inflammatory bowel disease, scleroderma and psoriasis

Autumn/Winter Vaccination Campaign overall  reminder

Vaccination teams have now started to contact Care Homes to arrange visits to offer the Covid-19 booster and wherever possible will co-administer the Flu vaccine.

Vaccination teams will also offer vaccinations to Care Home staff but are unable to provide Flu vaccinations if their employer has an occupational health scheme.

Due to the very short timeframe to deliver vaccinations it may not always be possible for vaccinators to offer flexibility in when they are able to visit settings, therefore please can we ask that you work with the vaccination teams and accommodate requests wherever possible to visit your setting, it would also be beneficial to provide the vaccinators with up-to-date patient list prior to visits for ease.

The Capacity Tracker now has additional fields added to include COVID-19 and Flu vaccines for both staff and service users, please can we kindly ask, where visits have been complete that the tracker is updated to reflect the numbers vaccinated.

If there are any care home residents that are not registered with a local GP practice/ are a new resident to the setting or missed the care home visit due to being in hospital/feeling unwell or similar, can these residents please be flagged to the Devon Vaccination Support Team, and where possible a further visit can be scheduled : d-icb.devonvaccinationsupport@nhs.net 

Where staff access their vaccinations out of the setting, such as with their GP or via a pharmacy or walk in site, where possible could this information be captured within the tracker.

Please Remember that Walk-in clinics are also available and can be found here Walk-in Finder

If there are any queries relating to the vaccine, including hesitancy please email d-icb.devonvaccinationsupport@nhs.net or call 01752 398836.

For further information please refer to - Flu and Covid autumn vaccine programmes brought forward

Many thanks for your continued support.



Skills Bootcamps to upskill your Health and Social Care workforce?

Skills Bootcamps are part of the Government’s Lifetime Skills Guarantee, giving you the chance to elevate your existing staff with in-demand Health and Social Care skills. Our well-established Skills Bootcamps, part funded by the Department for Education, provide the support you need to invest in your team.

There are four part-time courses, provided by Petroc,

Person Centred Care,

  • Long-Term Conditions,
  • Dementia and Cognitive Dysfunction,
  • Working in Health and Social Care

Don’t miss your chance – find out about available courses here: Health and Care Bootcamps - Train 4 Tomorrow

workforce poster

Higher Development Award Level 3 at South Devon College

The Award provides experienced employees from all Health and Social Care settings with the opportunity to develop core knowledge, skills, behaviours and values required to progress and practice safely. You will develop your Maths, English and Digital skills and participate in a Workplace Improvement Project. More information available on the Higher Development Award page.

South Devon College- Register your interest by emailing: nataliecollins@southdevon.ac.uk, start dates 30th October 2023 and 8th January 2024.

  • Physiological Measurements
  • Sepsis Awareness
  • Advanced communication skills
  • Mentoring and Coaching Skills
  • Maintaining quality standards in Health and Social Care

Edenmore Nursing Home Welcomes Home Library Service - Good News Story

Edenmore Nursing Home are delighted and honoured to partner with Ilfracombe Library to welcome the Home Library Service through their doors and open their residents to the wonderful world of literature.

The Home Library Service is a bespoke book delivery service that is fully funded and available for the residents, fondly referred to as family members by the home, who are no longer able to go to the library for their books of choice.

Volunteer led, books are picked based on the reader’s interests and hand delivered every 4 weeks, giving those who receive them enough time to read through what they have chosen and then exchange for new ones. As the weeks pass, volunteers can befriend family members and bond over the joy of reading.

Not only does the Home Library Service deliver books, but there are also audiobooks and tablets available to borrow, making the service accessible for those with sight loss and granting access to a wide range of books, newspapers, and magazines online.

It is widely known that reading can be a great brain exercise, as well as a relaxing outlet to relieve stress levels. Stimulating stories with captivating illustrations can ignite feelings of joy, curiosity, and nostalgia, especially if a person has been an avid reader in their lifetime. The service has exemplified the importance of such communal gatherings in promoting a sense of belonging and shared experiences. The team remain dedicated to crafting more heartwarming experiences that enrich the lives of its residents and bring the community closer together.

Edenmore Nursing Home is based in Ilfracombe, North Devon. It’s approach to life recognises the values, beliefs and identity of each person. Each person that may need support is unique and by understanding one’s life history, one’s journey in life, by striving to be a true continuation of home, the team at Edenmore Nursing Home create a place where everyone feels safe and never alone.

To find out more about Edenmore Nursing Home, visit: https://www.edenmorenursinghome.com/

two men reading


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories


Issue 148, 19 October 2023


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


Introducing the new Eastern Training & Education Opportunities page

A page full of funded training in collaboration with the Eastern Care Services Team and others. Including Restore2, oral health, prevention & control of infections and more! Available for Registered Care Homes and Care Providers in Mid Devon, East Devon and Exeter.


NHS

NHS and Care Volunteer Responders

The Volunteer Responders programme – now named NHS and Care Volunteer Responders - is being expanded to support adult social care providers in England. You can now arrange volunteer support for recipients of social care, including domiciliary care and people living in care homes. The volunteer services on offer include:

  • Check in and Chat – short-term telephone support consisting of friendly conversations to improve mental health and wellbeing.
  • Pick up and deliver – transportation of medication to people’s homes from NHS sites.
  • Community Response (coming soon) – help with activities including collecting and delivering food shopping and essential items and / or prescriptions and medications.

For more information, please visit the NHS Care Volunteer Responders website


Keyboard

DCC COVID-19 updates

Coronavirus advice to the public


PEN events calendar

Check the calendar for future events.


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


Get involved in Provider Engagement Network activities

There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings. 

PEN participation - Provider Engagement Network (devon.gov.uk)


PEN newsletter archive

View previous issues


Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.


NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


Remember that the Devon COVID 19 Vaccination Support Team are here to help!

If you have an enquiry regarding your COVID 19 Vaccination, please contact the Vaccination Support Team Email:d-icb.devonvaccinationsupport@nhs.net Telephone: 01752 398 836 Check your eligibility here.


Want to work for Yourself offering care and support? Community Catalyst can help!

Benefit from free professional advice to help you get set up!  

To find out more please contact Simon Tickner, Devon Community Catalyst by calling or texting 07741 260 674, or emailing simon.tickner@communitycatalysts.co.uk  


Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.


‘Pinpoint’ – the Devon Community Directory

PinPoint is Devon's community directory, used by the public, GP’s, health sector, DCC staff in order to find suitable services and support in their local area. Please can providers ensure you have your company/ service details registered on here and ensure the information is always up to date. It is populated by providers through setting up an account. If you need help or see any errors please email pinpoint@devon.gov.uk


Grey Matter Self-Neglect Provider Training

Self-Neglect Provider Training

Here is the full list of all the training offers with Grey Matter Learning and details on how providers can access below.  

A selection of eLearning that might be suitable for Self-Neglect:

How to access Grey Matter Learning

To sign up for an account, all providers and personal assistants contact the Grey Matter Learning team. Select access training and then complete the contact us page that you would like an account under the Devon County Council funding. A member of the Grey Matter Learning team will then be in touch with you to set up an account.

Proud to care

Proud to Care

Proud to Care is Devon County Council’s team dedicated to raising the profile of Adult Social Care, and supporting providers with recruiting, retaining, and training staff in the sector. We have several free-to-use tools to help with your recruitment activities, including:

  • A self-service Jobs Board: Advertise and manage your vacancies quickly and efficiently.
  • Social Media support: To increase the exposure of your vacancies

To find out more, please email Proud to Care.


Agency Contact List online reminder

Dear Providers,  you can find the Agency Contact List on the PEN Website here  should you need to find additional staff.

Also please remember that COVID-19 Cases have been increasing recently so this is a timely reminder in case you require additional staffing.


Affordable, Devon Based, Quality Assured Healthcare Training from Life Lessons

Life Lessons Training offers over 35 different Healthcare courses including mandatory training, induction training and update training. We can come to you and do some in house training or you can come to us, the choice is yours!

Contact Rosie by leaving a message on 07543 678002 or emailing rosie@lifelessonstraining.com or visit www.lifelessonstraining.com