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Please note that the national booking system for vaccinations opened this week, as detailed in the campaign reminder in this issue.
This week’s issue contains more training opportunities which start imminently, so please make sure you take advantage of any that are relevant to you.
We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.
Change to DCC emails to providers, please check your mailboxes
Please note that Devon County Council has started using the same 'Gov Delivery' system that is used for this newsletter to send out provider forum invites as well as other important messages to the market. As this is a collective email distribution, these messages may go to your junk mail folders so please check there. We are letting you know so that you don't miss any updates and are aware what to look out for when we are sending it this way. Any communication sent from Gov Delivery will come from an email address with the ending @public.govdelivery.com and have Devon County Council in the subject line.
County Care Home Forum Tuesday 26 September: Winter Hospital Discharge theme
Please join us for the next County Care Home Forum meeting on Tuesday 26 September, 2-3pm for a meeting will be themed around Hospital Discharge – Winter 2023/24.
Come and find out more from Devon County Council and NHS Devon ICB who are working in partnership to plan for hospital discharge for this Winter and want to share with you and discuss the following:
High level view of demand and supply
- Pathway map and definitions
- Provider feedback from last Winter’s Pathway 2 beds
- Potential future contracting arrangements
- Update on other ICB initiatives such as Immedicare
We have worked with DCHC (Devon Care Home Collaborative) to finalise this agenda.
Email invites to care home providers will be sent later this week and we look forward to seeing you all there.
Autumn/Winter Vaccination Campaign reminder: National Booking System now open
Following the announcement of the new Omicron BA 2.86 variant of COVID-19 it has been agreed to bring the vaccination programme forward, and to accelerate delivery of the programme to vaccinate eligible people sooner than previously announced.
Vaccination teams will contact Care Homes to arrange visits and where possible will co-administer the Flu vaccine.
Vaccination teams will also offer vaccinations to Care Home staff but are unable to provide Flu vaccinations if their employer has an occupational health scheme.
Due to the very short timeframe to deliver vaccinations it may not always be possible to offer flexibility in when vaccinators are able to visit settings, therefore please can we ask that you work with the vaccination teams and accommodate requests wherever possible to visit your setting, it would also be beneficial to provide the teams with up-to-date patient list for ease.
The Capacity Tracker has now had additional fields added to include Covid and Flu vaccines, please can we kindly ask, where visits have been complete that the tracker is updated to reflect numbers vaccinated.
Please note that this week the National Booking System is open allowing those eligible to book a appointment
If there are any queries relating to the vaccine, including hesitancy please email d-icb.devonvaccinationsupport@nhs.net or call 01752 398836
For further information please refer to - Flu and Covid autumn vaccine programmes brought forward
Many thanks in advance for your continued support.
DCC Care Homes Remittance Advice changes: End of October deadline to create shared mailboxes and complete form
Devon County Council is working to establish a process whereby all remittance breakdowns are emailed to Care Home providers in the future, this requires changes to our ICT systems.
This will mean that a full breakdown can be provided at an earlier stage via email, reducing demand/workload on your finance teams.
Please note:
- For this new process to work all providers who require a remittance breakdown are required to set up a shared mailbox that is restricted to those people who manage the remittances only
Devon County Council will send remittance information (including breakdowns) to this mailbox only in future and not to any other email address. For GDPR purposes we need to ensure all personal data is managed appropriately.
- Where possible, we will require shared mailboxes which start with the following; accounts@, remittances@, finance@. It is important that more than one individual can access the information, but not too many people (see 1 Above). Therefore, we advise that emails with individuals names are not provided unless you can confirm that more than one person who manage the remittances can access the account.
- On receipt of an emailed remittance, providers who do not already use Egress for secure email, will need to create a free Egress account to retrieve their remittance advice. This is necessary to ensure compliance with our information security obligations under data protection laws.
Thank you to those who have already provided a shared mailbox. We have set up over 50 care homes already to receive emails. It can be set up quickly and will save you lots of time.
ACTION REQUIRED: Please supply a remittance mailbox to Devon County Council by the end of October 2023
Please complete this short form once you have a shared mailbox set up for remittance advice. Once we receive this information will contact you once we are able to set up the automated emails with your remittance breakdowns.
If you have any queries please email socialcarebusinessrelations-mailbox@devon.gov.uk
Housing with Support/Unregulated Forum on 28 September
The next meeting will be held via Microsoft Teams on 28 September from 11am-12pm. Joining links have been sent out to providers, if you have not received one please email socialcarebusinessrelations-mailbox@devon.gov.uk
New Adult Social Care Network covering Devon, Somerset and Cornwall & the Isles of Scilly - reminder
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The South West Academic Health Science Network is building on its popular South West Care Home Network to create the Adult Social Care Network, covering Devon, Somerset, Cornwall and the Isles of Scilly, growing its audience to invite and include domiciliary care and a wider audience of adult social care staff, providers and charities.
Join us on Thursday 21 September for the first in a new series of FREE online events for the Adult Social Care Network offering peer-to-peer support and showcasing, celebrating and sharing ideas across adult social care.
Find out more and register
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September Locality Provider Forums reminder! Please see new date for South below
New date for South is below:
South - 27 September, 10-11am
Invite links and agenda items have sent out. The theme for this round of forums will be preparing for winter pressures.
This month's Countywide Strategic Forum has been cancelled, now on 4 December
The next Countywide Strategic Forum will now be on 4 December 1-3pm and no longer on 25 September. We look forward to seeing you there, if you have any questions regarding this please email socialcarebusinessrelations-mailbox@devon.gov.uk and we will be happy to help.
Are you looking to upskill your Health and Social Care workforce?
Skills Bootcamps are part of the Government’s Lifetime Skills Guarantee, giving you the chance to elevate your existing staff with in-demand Health and Social Care skills. Our well-established Skills Bootcamps, part funded by the Department for Education, provide the support you need to invest in your team.
There are four part-time courses, provided by Petroc, that are recruiting now to start in September!
- Person Centred Care,
- Long-Term Conditions,
- Dementia and Cognitive Dysfunction,
- Working in Health and Social Care
The courses are designed to equip your employees with the latest knowledge and best practices in providing exceptional care.
Don’t miss your chance – find out about available courses here: Health and Care Bootcamps - Train 4 Tomorrow
Higher Development Award Level 3 at South Devon College
The Award provides experienced employees from all Health and Social Care settings with the opportunity to develop core knowledge, skills, behaviours and values required to progress and practice safely. You will have the opportunity to work alongside others within the sector, enhancing your understanding of how your role links to the multidisciplinary team, and meets the needs of your organisation and the wider sector. You will develop your Maths, English and Digital skills and participate in a Workplace Improvement Project. More information available on the Higher Development Award page.
South Devon College- Register your interest by emailing: nataliecollins@southdevon.ac.uk, start dates 30th October 2023 and 8th January 2024.
- Physiological Measurements
- Sepsis Awareness
- Advanced communication skills
- Mentoring and Coaching Skills
- Maintaining quality standards in Health and Social Care
City College Plymouth- Register your interest by completing this form, start date 25 September.
- Understanding Leadership
- Leading and Motivating a Team Effectively
- Developing Own Leadership Capability Using Action Learning
- Understanding and developing relationships in the workplace
Proud to Care
Proud to Care is Devon County Council’s team dedicated to raising the profile of Adult Social Care, and supporting providers with recruiting, retaining, and training staff in the sector. We have several free-to-use tools to help with your recruitment activities, including:
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A self-service Jobs Board: Advertise and manage your vacancies quickly and efficiently.
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Social Media support: To increase the exposure of your vacancies
To find out more, please email Proud to Care.
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