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Thank you to all the providers who took time to participate in the recent Peer Challenge of Devon County Council’s Adult Social Care. Your views are invaluable and initial feedback from the Peer Challenge Team has already been published with a link in this issue.
This week’s issue is also full of training and support opportunities, so please see if there’s anything your organisation can benefit from.
We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.
Peer Challenge Participation Thank You
A big thank you to all the providers who participated in last week’s Peer Review of Devon County Council Adult Social Care. Arranged by the Local Government Association and undertaken by colleagues from other local authorities, this exercise gave us valuable insight in the run-up to future inspection by the Care Quality Commission. You can see the initial feedback from the Peer at: https://www.devon.gov.uk/lga-peer-challenge/outcomes-and-reports/
Free Restore2 Training for care Services in North Devon
What is RESTORE2? (see video link 1 RESTORE2 What Is It - YouTube)
It is a tool used by Residential and Nursing Homes and Domiciliary Care Agencies to recognise and escalate deterioration in individuals in their care. It is designed to support staff to:
- Recognise when a person may be deteriorating or is at risk of physical deterioration
- Act appropriately according to the persons care plan to protect and manage the person
- Obtain a complete set of physical observations and the use of "soft signs” to inform escalation and communication with health professionals
- Speak with the appropriate health professionals in a timely way to get the right help, in the right place
- Provide a clear escalation history to health professionals to support their decision making.
Recommended by:
The CQC, PHE, The British Geriatrics Society, The Learning Disabilities Mortality Review Programme.
To book on this topic please complete and submit Pre-Training Assessment form via the following link:
Pre Training Assessment Form
A member of the team will contact you to arrange a date for your training on receipt of the completed Pre Assessment Form as above.
Diabetes Awareness Training for Care Homes in North Devon
The Northern Devon Care Homes Team is providing Diabetes Awareness training which can be provided either in person or virtually via MS Teams.
The Diabetes training will enable your team to:
- Describe what diabetes is
- Identify different types of diabetes
- Identify the signs and symptoms associated with diabetes
- Discuss the healthy eating principles associated with Diabetes
- Identify complications related to diabetes associated with; Hypoglycaemia, Hyperglycaemia, Infections, Circulatory complications relating to limbs, Renal impairment and Deterioration of eyesight
Training will be delivered over two 1 hour sessions.
To book on this topic please complete and submit the booking form via the following link: https://forms.office.com/e/cYz27zS5Bf
Higher Development Award Level 3- Unlocking potential & being the best you can be
The Award provides experienced employees from all Health and Social Care settings with the opportunity to develop core knowledge, skills, behaviours and values required to progress and practice safely. You will have the opportunity to work alongside others within the sector, enhancing your understanding of how your role links to the multidisciplinary team, and meets the needs of your organisation and the wider sector. You will develop your Maths, English and Digital skills and participate in a Workplace Improvement Project. More information available on the Higher Development Award page.
South Devon College- Register your interest by emailing: nataliecollins@southdevon.ac.uk, start dates 11th September 2023, 30th October 2023 and 8th January 2024.
- Physiological Measurements
- Sepsis Awareness
- Advanced communication skills
- Mentoring and Coaching Skills
- Maintaining quality standards in Health and Social Care
City College Plymouth- Register your interest by completing this form, start date 25 September.
- Understanding Leadership
- Leading and Motivating a Team Effectively
- Developing Own Leadership Capability Using Action Learning
- Understanding and developing relationships in the workplace
Free: Oral Care Training
Improving Oral Health Northern Devon Care Homes Team Designed for healthcare professionals working with adults in care settings:
What to expect on the day:
- An update on key oral health promotion messages and ways to prevent oral health disease P
- An update on the techniques needed to maintain good oral hygiene
- Toothbrushing demos
- Run through of oral health assessment tools and mouth care plans
- Knowing when to refer to a dentist and other support services
7 September 2 – 4pm - Virtually via Microsoft Teams
To book your place, please complete the form at the following link: https://forms.office.com/e/LYKsYJgiBe
 Did you know, you can advertise and manage your vacancies for FREE using Proud to Care’s self-service Jobs Board? By doing so, you can benefit from:
- Direct applicants from your adverts, with email alerts when applications are received.
- Suitable candidates being matched to your vacancies through our Job Matching Service.
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Top tips on how to attract the best candidates to your job adverts.
- Your own account and dashboard where you can easily post, update, or relist your vacancies.
- Social media posts on Proud to Care’s accounts and on local Facebook Community Pages to increase the exposure and reach of your vacancies.
To find out more, please email Proud to Care.
 The Health and Social Care Skills Accelerator Programme (HSSAP), part funded by the European Social Fund (ESF) is pleased to be offering FREE Optimal Handed Care Moving and Handling courses to Domiciliary Care Providers to support you and your organisation with single handed care approaches. These 3-hour sessions will increase your confidence and enhance your practical skills in safe moving and handling practice.
Courses will run weekly and be available through Petroc College and South Devon College from March to July 2023.
Spaces are limited so book early to avoid disappointment! To find out more or to book a place, please contact hssap@petroc.ac.uk or louisenorthcott@southdevon.ac.uk.
*Eligibility criteria applies.
** Places are only open to care staff that already have the mandatory Moving and Handling Training qualification.
Affordable, Devon Based, Quality Assured Healthcare Training from Life Lessons
Are you looking for regulated, accredited, cost effective, quality Healthcare Training delivered by an experienced, knowledgeable and personable trainer? Training that your staff will engage with and enjoy?
Life Lessons Training offers over 35 different Healthcare courses including mandatory training, induction training and update training. We can come to you and do some in house training or you can come to us, the choice is yours!
Contact Rosie by leaving a message on 07543 678002 or emailing rosie@lifelessonstraining.com or visit www.lifelessonstraining.com
Self-Neglect Provider Training
Here is the full list of all the training offers with Grey Matter Learning and details on how providers can access below.
A selection of eLearning that might be suitable for Self-Neglect:
How to access Grey Matter Learning
To sign up for an account, all providers and personal assistants contact the Grey Matter Learning team. Select access training and then complete the contact us page that you would like an account under the Devon County Council funding. A member of the Grey Matter Learning team will then be in touch with you to set up an account.
‘Pinpoint’ – the Devon Community Directory
PinPoint is Devon's community directory, used by the public, GP’s, health sector, DCC staff in order to find suitable services and support in their local area. Please can providers ensure you have your company/ service details registered on here and ensure the information is always up to date. It is populated by providers through setting up an account. If you need help or see any errors please email pinpoint@devon.gov.uk
Remember to share your good news stories in this newsletter
Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.
Revisit previous good news stories
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