PEN weekly newsletter 29 June 2023

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  Supporting health and social care providers in Devon

We hope you are enjoying the summer and taking care in the heat. This issue contains plenty of forthcoming training and support events so why not book a place on one of them...

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Personal Care and Housing with Support Forum on Friday 30 June, focusing on Innovation - tomorrow!

Please note that the Housing with Support meeting scheduled for 29 June (today) at 11am has been cancelled. Instead, a meeting has been arranged for 30 June (tomorrow) 2-3pm which combines Housing with Support and Personal Care Providers.

The meeting will be themed around Innovation – an opportunity for us all to work collaboratively, think differently and innovate together to meet current unprecedented financial challenges. The session will focus on five topic areas themed around Innovation and we are keen to hear your thoughts and approaches to innovative good practice within your services.


Workshops on Catheter Associated Urinary Infection

The Advisory Committee on Antimicrobial Prescribing, Resistance and Healthcare Associated Infection (APRHAI) is seeking to make recommendations on behavioural interventions to tackle Catheter Associated Urinary Tract Infection (CAUTI) in the context of reducing antimicrobial resistance (AMR) and are seeking participants to participate in short hour workshops in order to share insights, facilitate peer learning and consensus building and to agree recommendations for consideration by the main committee.

What does this involve? Taking part in a short one hour workshop with other frontline staff from your sector and from across the UK’s four nations. Together we will discuss, evaluate and optimise around ten pre-prepared good ideas that might help the sector in the future.

Why me? We want people who really know what it is like to try and reduce CAUTIs in the real world of today’s complex work environments. We think you can help us shape recommendations that are fit for the future and are realistic and understandable by you and your peers.

When? These workshops will be held in July within usual working hours and we have included in the availability polls linked below a few options for you to select from for each workshop. If you would like to be involved but cannot find a time that works for you, please contact the APRHAI secretariat at APRHAI@ukhsa.gov.uk

Primary Care workshop availability poll: Please click here

Secondary Care workshop availability poll: Please click here

Care Home workshop availability poll: Please click here

If you would like any further information about the committee or the work of the Behavioural Interventions & Implementation Science subgroup thus far, please contact APRHAI@ukhsa.gov.uk


T-level Student Opportunities Event

Working in partnership the Department for Education, AoC and NHS England SW (workforce, education and training) are hosting a FREE face to face event to promote T-level student placements.

It will provide networking opportunities over a complimentary light lunch and will take place on Tuesday 18 July, from 12.3 to 4pm at Taunton Rugby Club TA2 8BU

Book your place!


Contingency Planning within Care Plans reminder

Please remember that when completing any care plans we need to ensure we are always considering:

  • The individuals emergency back up plan if care and support is disrupted (you might need to help the individual fully explore this)
  • Who they would like contacted in an emergency?
  • What should happen if they don’t respond to their care visit?
  • Who is their support network, don’t only consider one person, think wider than that and who would they like us to contact first if needed?
  • Do they have assistive technology/key safe? If not do they require this?


Want to work for Yourself offering care and support? Community Catalyst can help!

Benefit from free professional advice to help you get set up!  

Too find out more please contact Simon Tickner, Devon Community Catalyst by calling or texting 07741 260 674, or emailing simon.tickner@communitycatalysts.co.uk  - or you can leave your details on the website to get a call back.


Social Media Support with Recruitment

If you are a provider with vacancies you are struggling to fill, Proud to Care can help increase your job’s exposure through their social media accounts.

Once your advert is live on Proud to Care’s Jobs Board, not only can they can share your job advert through Proud to Care’s Facebook, Twitter, and LinkedIn accounts, but can also post in local Community Facebook Groups to reach potential applicants at a more local level.

To find out more and request social media support, please email Proud to Care.


Latest advice on Outbreaks and Infectious Disease in Care Homes

Infections like flu, diarrhoea and vomiting and scabies can spread easily in enclosed settings so It is essential that staff members remain aware and are able to identify and to report promptly. Failure to do so can result in serious and in some cases, life-threatening scenarios and an outbreak is defined as 2 or more linked cases of the same (confirmed or suspected) infection occurring around the same time and associated with the service or location

Make sure you use the latest infection prevention and control resources and guidance:

Infection prevention and control: resource for adult social care - GOV.UK (www.gov.uk)

UKHSA Care Home and Residential Care Guidance - South West Councils (swcouncils.gov.uk)

If you suspect an outbreak or incident, please call the UKHSA South West Health Protection Team (SWHPT) (in hours or out of hours if urgent)

Tel: 0300 303 8162 (lines open 24/7) Email: swhpt@ukhsa.gov.uk.

Others to inform are the NHS Devon Integrated Care Board (ICB) Infection Prevention & Control team who may be able to assist in accessing essential resources.

Contact: d-icb.IPC@nhs.net


Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.


Are you struggling with the cost of living? Reminder!

There's some useful advice on our website for residents and businesses in Devon who are struggling to afford to pay for their energy, water, food or other essential items. It includes information about support for low-income families via the Household Support Fund, such as free school meal holiday vouchers, the holiday activities and food programme and 'Fuel, Food and More' grants.

There's also help for those using pre-payment meters, and who are struggling to meet their energy needs, via Citizens Advice Devon.

The Warm Spaces website has a map of places in the community that are free to go and be comfortable and warm with no judgement. They include places such community centres, churches and libraries. 

If you can't afford the food you need, you can contact one of Devon's foodbanks listed on our PinPoint website. There are a number of supermarkets, cafés and restaurants offering free or £1 meals for children during the school holidays.


Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


Remember that the Devon COVID 19 Vaccination Support Team are here to help!

If you have an enquiry regarding your COVID 19 Vaccination, please contact the Vaccination Support Team Email:d-icb.devonvaccinationsupport@nhs.net Telephone: 01752 398 836 Check your eligibility here.


Good news story - Gibraltar Nursing Home Unveils Relaxing Sensory Garden

Gibraltar Nursing Home in Monmouth, part of the Evolve group which includes care homes in Devon, is proud to announce their newly developed sensory garden. It has been specially designed  to give its residents a place to relax under the parasols, socialise and get back to nature in a way that engages all the senses.

The garden incorporates a variety of wonderful features crafted from upcycled materials and is a true collaborative effort between the team and family members. From a handmade babbling brook that incorporates pebbles the family members painted together, a beautiful marigold fountain, to a pristinely kept flower and vegetable garden that family members have helped sow the seeds of, the garden offers a multitude of different elements for the community here to enjoy. They also have a range of gardening tools for family members who want to engage in meaningful occupation out in the fresh air.

One of the highlights of the garden is an upcycled chandelier that team leader Bridget saved from a skip, which she then took apart to hang individual strands from the herb greenhouse, creating a mesmerising rainbow effect when the sun bounces off the glass, and a comforting song as they tinkle in the breeze.

Extra care has been taken to ensure the garden is wheelchair friendly and accessible to all, so everyone living here can enjoy every aspect this garden has to offer.

The Evolve group are very proud of this development and we are pleased to share it as a way to inspire our many other innovative providers.

To find out more please email support@gibraltarnursinghome.com

garden plants

Self-Neglect Provider Training

Here is the full list of all the training offers with Grey Matter Learning and details on how providers can access below.  

A selection of eLearning that might be suitable for Self-Neglect:

How to access Grey Matter Learning

To sign up for an account, all providers and personal assistants contact the Grey Matter Learning team. Select access training and then complete the contact us page that you would like an account under the Devon County Council funding. A member of the Grey Matter Learning team will then be in touch with you to set up an account.


Issue 131, 29 June


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


DCC Out Of Hours Emergency Duty Team Number and call-handling arrangements

Please make sure you have the number for the Devon County Council Emergency Duty Team in your business continuity plans:

0345 6000 388

Please note that DCC’s Customer Service Centre operates from 8am to 8pm and will take calls during that time. There is an overlap with Emergency Duty Team (EDT) operating times from 5pm to 9am 17:00-09:00 hours (plus weekends and Bank Holidays).

On Weekdays, if a call in received between 9am and 5pm Customer Services will take messages or signpost to the appropriate in-hours department. 

If a call is received during the overlap times, Customer Services will take the call and pass it to EDT, then from 8pm to 8am EDT will take the call direct

EDT will deal with the call as appropriate, and any urgent or emergency adult social care enquiries will be passed to the duty adult social care On-all Manager.

Please ensure you ask for the adult social care On-call Manager if you are calling out of hours.


Latest local walk-in vaccination centres 

We put together details of walk-in vaccination centres available across Devon (including Plymouth) over the next week to help Eligible Cohorts get their booster vaccinations. You can also use the NHS website to find a walk-in vaccination site.


Introducing the new Eastern Training & Education Opportunities page

A page full of funded training in collaboration with the Eastern Care Services Team and others. Including Restore2, oral health, prevention & control of infections and more! Available for Registered Care Homes and Care Providers in Mid Devon, East Devon and Exeter.


NHS

NHS and Care Volunteer Responders

The Volunteer Responders programme – now named NHS and Care Volunteer Responders - is being expanded to support adult social care providers in England. You can now arrange volunteer support for recipients of social care, including domiciliary care and people living in care homes. The volunteer services on offer include:

 

  • Check in and Chat – short-term telephone support consisting of friendly conversations to improve mental health and wellbeing.
  • Pick up and deliver – transportation of medication to people’s homes from NHS sites.
  • Community Response (coming soon) – help with activities including collecting and delivering food shopping and essential items and / or prescriptions and medications.

 

For more information, please visit the NHS Care Volunteer Responders website


social media

The Health and Social Care Skills Accelerator Programme (HSSAP), part funded by the European Social Fund (ESF) is pleased to be offering FREE Optimal Handed Care Moving and Handling courses to Domiciliary Care Providers to support you and your organisation with single handed care approaches. These 3-hour sessions will increase your confidence and enhance your practical skills in safe moving and handling practice.

Courses will run weekly and be available through Petroc College and South Devon College from March to July 2023.

Spaces are limited so book early to avoid disappointment! To find out more or to book a place, please contact hssap@petroc.ac.uk or louisenorthcott@southdevon.ac.uk.

*Eligibility criteria applies.

** Places are only open to care staff that already have the mandatory Moving and Handling Training qualification.



Keyboard

DCC COVID-19 updates

Coronavirus advice to the public

Weekly stakeholder briefing

Coronavirus local dashboard and data (report on confirmed cases and deaths at a district level).


PEN events calendar

Check the calendar for future events.


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


Get involved in Provider Engagement Network activities

There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings. 

PEN participation - Provider Engagement Network (devon.gov.uk)


Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.


PEN newsletter archive

View previous issues


‘Pinpoint’ – the Devon Community Directory

PinPoint is Devon's community directory, used by the public, GP’s, health sector, DCC staff in order to find suitable services and support in their local area. Please can providers ensure you have your company/ service details registered on here and ensure the information is always up to date. It is populated by providers through setting up an account. If you need help or see any errors please email pinpoint@devon.gov.uk


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories