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The hot weather continues and tis week’s issue contains another Heat Heath Alert, so please take care.
We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.
Latest Heat-Health Alert and support links
A Yellow Heat-Health Alert has today been issued by the UK Health Security Agency and the Met Office in effect until 9/06/2023.
Further information on alert levels and sources of support can be found below:
Advice and information from the UKHSA:
User guide to use of impact based Heat-Health Alerts system
UKHSA Action Cards
Heat-Health Alert Action card for the voluntary and community sector
Heat-Health Alert Action card for commissioners
Heat-Health Alert Action card for providers
Heat-Health Alert Action card for national government
Further Advice and guidance
UKHSA Adverse Weather and Health Plan and supporting evidence
Hot weather and Health: supporting vulnerable people
Find the latest weather forecasts and warnings
Met Office National Severe Weather Warning Service
Flood Alerts and Warnings
possible heat risks
Changes to Care Direct Adult Social Care call-handling
From June 2023 a long-awaited change will take place whereby Care Direct will cease taking Adult Social Care calls.
New telephony options will replace the requirement for people to be transferred from Care Direct to Care Direct Plus; instead, people will be able to choose which Care Direct Plus Team they require. The Care Direct number remains the same: 0345 155 1007 and will continue to be used with different telephony options to navigate the call.
Providers who already have their local CDP telephone numbers can continue to use that number.
We will also be updating our Adult Social Care pages on our website to coincide with this change.
Many of the requests we get from Providers relates to Remittance Advice, therefore we will be introducing an online remittance reprint request form. Details will also be available on your remittance advices for Adult Residential and Personal Allowance payments.
We will keep you updated when the changes have taken place.
https://forms.office.com/e/9j10nVdWPN
BEAT THE HEAT: BE PREPARED FOR SUMMER HEAT WAVES
With global warming happening even faster than feared, the Met Office has warned:
- There is a 66% chance that global temperatures will exceed the 1.5C pre-industrial average for at least one of the next five years;
- There is a 98% chance that one of the next five years will be the warmest on record;
- This follows heat waves of increasing duration and intensity in recent years with temperatures recorded in England at over 40C last July with widespread ‘tropical nights’.
We will continue to issue heat wave warnings when we receive them as PEN newsflashes.
It is important all of us check our business continuity and other arrangements with the potential of longer and more intense heat waves in mind.
The Adverse Weather and Health Plan aims to protect individuals and communities from the health effects of adverse weather and to build community resilience.
This guidance provides advice for everyone on how to stay safe during hot weather. Includes a poster and leaflet.
Levy Transfer Pledge 2023 now open for applications
Applications are open for care services and education and childcare sectors. For employers that are interested, they can apply here: https://transfers.manage-apprenticeships.service.gov.uk/opportunities/97JVXK
There is more information about how to apply on the Gov.uk website, there is also a YouTube Video showing how to apply.
New DBS webinar series for adult social care sector
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The Disclosure and Barring Service (DBS) Regional Outreach team is running a series of webinars for the adult social care sector. They cover a range of topics, including enhanced checks, local police processes, Adult First Checks and the Digital Identity Process.
The five webinars will be virtual on Microsoft Teams and open to anyone with responsibility for DBS processes in their care organisation. They run 19 June (1.30-3pm) to 19 July (11-12.30pm). If you are interested in attending, register using the link below.
DBS Adult Social Care Provider Webinars | Eventbrite
The Oliver McGowan Mandatory Training on Learning Disability and Autism
In July the Health and Care Act 2022 introduced a requirement that CQC regulated service providers must ensure their staff receive training on learning disability and autism which is appropriate to the person’s role. The government’s preferred way to do this is through the Oliver McGowan Mandatory Training on Learning Disability and Autism. The training is delivered as one of two Tiers and is made up of two parts.
Tier 1 is for people who require general awareness of the support autistic people or people with a learning disability may need. The tier 1 training structure includes eLearning and the 1 hour online interactive session co-delivered by a person with a learning disability and an autistic person along with a facilitator.
Tier 2 is for people who may need to provide care and support for autistic people or people with a learning disability. The Tier 2 training structure includes the eLearning and 1 day face to face training co-delivered a person with a learning disability and an autistic person and trainer.
The eLearning is now available on eLearning for Healthcare. Devon is working with Living Options to rollout the part two training for both tier one and tier two and will be available later this year. All updates to be shared on this page.
Reminder:
Coronavirus Assurance Scheme extended to September 2023
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The NHS and Social Care Coronavirus Life Assurance Scheme provides financial support for the families of eligible social care and health staff who died performing frontline work during the peak of the pandemic.
Through the scheme, a lump sum payment of £60,000 is made to the colleague's estate, regardless of their salary. The scheme is non-contributory, meaning there is no cost or liability to staff or employers.
Claims, in respect of deaths which occurred on or before 31 March 2022, can now be made until 30 September 2023. Employers have an active role in submitting claims and are urged to do so for the benefit of families, partners and dependants and as a way to honour their colleagues' memories.
Scheme information for England employers | NHSBSA
Revised NHS England training and guidance for spotting the signs when a person becomes unwell
Please see the new guidance at: Spotting the signs when a person becomes unwell (skillsforcare.org.uk)
Booster programme and Capacity Tracker reminder
The Spring booster was launched on the 3 of April for all residents in Older Adult Care Homes who are eligible and consent to the vaccination. PCNs/Mass Vaccination Sites and Outreach Teams should have now been in touch with all Care Homes to deliver the vaccination. If you are awaiting a visit or require a second visit, please contact the Devon Vaccination Support Team - icb.devonvaccinationsupport@nhs.net or telephone 01752 398836.
Adults 75+ and those who are immunosuppressed and residing in supported living or Non-Older Adult Care Homes are eligible for the vaccination and will have been identified by the vaccination team. Arrangements will have been made for the individual/s to receive a vaccination via the PCN, Outreach Team or via their Local Mass Vaccination Centre.
Further information relating to the Spring Booster Programme can be found here - https://www.gov.uk/government/publications/covid-19-vaccination-spring-booster-resources/a-guide-to-the-covid-19-spring-booster-2023
A gentle reminder – Can providers please update the field “Number known to have had the Seasonal Spring Booster vaccine” within the Capacity Tracker when individuals have received their booster
Can you benefit from growth of the Volunteer Responders programme?
Following the success of the NHS Volunteer Responders Programme scheme during the pandemic, the Government has announced its expansion into social care to form a joint NHS and care volunteering service, allowing care providers to recruit volunteers in their local areas. Backed by £3 million, the scheme will use the GoodSAM app to bring care providers and volunteers together.
Many providers already reap the benefits of volunteering, giving their staff more time to focus on those needing the most support. Find out more from Royal Star & Garter home manager, Helen Maher, by clicking the link below.
If you would benefit from Volunteer Responders, please send use this link: https://nhscarevolunteerresponders.org/referral
We are also pleased to announce that there are two new Volunteer Responder activities on top of Check In and Chat and Vaccination site stewarding:
- Pick Up and Deliver (formerly known as NHS Transport)
- Community Response
You can currently refer in for Pick Up and Deliver. Community Response will open for referrals in the coming weeks. We will notify you when referrals open.
What is Pick Up and Deliver?
Requests can be made for volunteers to transport medication or small items of medical equipment to people’s homes from NHS sites. This activity supports people who have been newly discharged from hospital to home, are waiting for admission to hospital or are being cared for on a virtual ward. Other referrals could include the movement of small items of equipment between sites.
What is Community Response? (COMING SOON)
Community Response volunteers help with activities including collecting and delivering food shopping and essential items and / or prescriptions and medications. People being helped could include those waiting to be admitted or just discharged from hospital or people in the community needing short term support because their carer is having a break.
How do I make a referral?
Making a referral is easy through the GoodSAM portal and you can refer a person into more than one Volunteer Responder service at once creating a suitable package of support. For example, if someone is being discharged from hospital, or is at home being treated on a virtual ward, they may benefit from ‘Check-in and Chat’ telephone call and ‘Pick Up and Deliver’ to receive their medication. To find out more and make a referral, visit: https://nhscarevolunteerresponders.org/referral
Please share the following link with colleagues or people in your network that Volunteer Responders can provide support: https://nhscarevolunteerresponders.org/referral
For further information, book a call with your Regional Relationship Manager at the following address:
South West - Angela Sims - angela.sims@royalvoluntaryservice.org.uk
The Health and Social Care Skills Accelerator Programme (HSSAP), part funded by the European Social Fund (ESF) is pleased to be offering FREE Optimal Handed Care Moving and Handling courses to Domiciliary Care Providers to support you and your organisation with single handed care approaches. These 3-hour sessions will increase your confidence and enhance your practical skills in safe moving and handling practice.
Courses will run weekly and be available through Petroc College and South Devon College from March to July 2023.
Spaces are limited so book early to avoid disappointment! To find out more or to book a place, please contact hssap@petroc.ac.uk or louisenorthcott@southdevon.ac.uk.
*Eligibility criteria applies.
** Places are only open to care staff that already have the mandatory Moving and Handling Training qualification.
Self-Neglect Provider Training
Here is the full list of all the training offers with Grey Matter Learning and details on how providers can access below.
A selection of eLearning that might be suitable for Self-Neglect:
How to access Grey Matter Learning
To sign up for an account, all providers and personal assistants contact the Grey Matter Learning team. Select access training and then complete the contact us page that you would like an account under the Devon County Council funding. A member of the Grey Matter Learning team will then be in touch with you to set up an account.
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