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A big thank you to providers who attended the PEN Countywide Strategic Forum on Monday, it was great to have around ninety of you at that gathering.
One of the issues discussed was Devon County Council’s forthcoming Peer Challenge in preparation for inspection of the local authority by the Care Quality Commission. In preparation for that challenge we have circulated a leadership survey which gives you the chance to influence the Self-Assessment we will submit to our peers. This week’ issue contains a link to that short survey which we would like you to complete, which won’t take long but will enable you to have your say.
We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.
Yellow Heat-Health Alert
A Yellow Heat-Health Alert has been issued by the UK Health Security Agency and the Met Office on Wednesday.
This is a new impact based alerting system – further information on alert levels can be found
User guide to use of impact based Heat-Health Alerts system
Hot weather and health: events and mass gatherings - GOV.UK (www.gov.uk)
National Capacity Tracker data enforcement
Please note that the Department of Health and Social Care have the power to issue a financial penalty to providers who fail to submit their data through the Capacity Tracker each month. The guidance on how to comply with the information provisions in the Health and Care Act 2022 and how they will be enforced is available online here.
For further information please contact the national team at capacitytracker-guidance@dhsc.gov.uk. The formal notice which details the data that needs to be submitted can be found here.
Collection windows are open between the 8th and 14th day of each month (or the next working day where the 14th falls on a weekend or public holiday).
To be compliant, providers must submit their data during the collection window
Please remember that:
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CT Provider contacts are not kept up to date. If an individual no longer works for a provider, CT must be updated to ensure the correct contact information is held.
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Multiple Users - We recommend that there is more than one user registered per provider who can update CT, to cover periods of absence
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Active providers on Capacity Tracker with 0 service users - providers advised to submit a nil return.
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Going Abroad? - Users are reminded that CT is not accessible outside of the UK
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CQC is not always notified about changes so the data is not always up to date. For example: a setting is now dormant, changed ownership or closed locations. CQC must be notified as soon as possible to ensure we store the correct data and mitigate against the risk of being issued with a penalty. CQC National CS: 03000 616161, enquiries@cqc.org.uk
- If a provider is no longer active, but still appears in CT – please notify CQC to de-register them.
- If a brand new CQC regulated provider has yet to appear in CT & needs to be onboarded – please notify CQC as we cannot create provider accounts!
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Where a provider has more than one location, but unsure if they should update information for each location. Providers should submit an update for all settings and locations, failing to do so will reflect as non-compliance.
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Providers unsure if they should provide update for both types of provisions they offer. Where both home and residential care are offered by the same provider, said provider must update data for each care type.
The full list of FAQs, including contact information to obtain guidance and support, can be found here
Ongoing thanks to everyone for submitting their Capacity Tracker returns.
Peer Challenge Initial Briefing and Simple Survey
From the 1 April 2023, the Health and Care Act 2022 empowered the Care Quality Commission (CQC) to assess how well local authorities are delivering on their adult social care duties defined in part one of the Care Act 2014.
From the 19 to the 21 of July 2023, an LGA Peer Challenge will be taking place at Devon County Council, to assess how well the Council, working with its partners and providers, delivers on its duties relating to adult social care in preparation for future inspection. We are asking stakeholders to fill in a short leadership survey. This is your opportunity to comment on different aspects of the leadership of adult social care in Devon.
For further information please visit our Peer Challenge website.
Digital Leadership Training
Funded digital Leadership training for senior leaders of small and medium enterprises in Devon, Plymouth, Somerset, and Torbay. 150 training places are available, providing up to 32 hours of free tutor training. 40 training places have been ringfenced for senior leaders from the Health and Adult Social Care sector.
The scheme has been designed to help senior leaders to identify and embrace digital improvements for their organisation, that will enable them to integrate digital technologies to gain a competitive advantage, streamline processes and enhance productivity. Based upon needs, two training options are available.
Option 1- Driving Digital Transformation, designed to support SMEs who employ between 10 and 250 employees. This option will provide 5, 6 hour training modules and 2 hours 1:1 feedback and mentoring. Learning Modules: Digital Vision & Strategy, Digital Technology, Digital Operations, Digital Skills & People, Digital Projects
Option 2- Driving Digital Business, is a less intensive programme, designed to support businesses with less than 10 employees, this shorter training programme offers 3, 3 hour training sessions and 3 hrs of 1:1 feedback and mentoring. Learning Modules: Digital Vision & Strategy, Growing your business through Technology, Improving your productivity through digital technology
Apply for your training place today Digital Leadership for SMEs Application. If you have any questions please do not hesitate to contact, skillslaunchpad@devon.gov.uk
Booster programme and Capacity Tracker reminder
The spring booster was launched on 3rd April for all residents in Older Adult Care Homes who are eligible for the vaccination, PCNs/Mass Vaccination Sites/Outreach Teams if not already will be in touch with care homes to arrange a date to visit and deliver the vaccinations to all consenting residents.
Adults 75+ and those who are immunosuppressed and residing in supported living or Non-Older Adult Care Homes are eligible for the vaccination and will have been identified by the vaccination team. Arrangements will have been made for the individual/s to receive a vaccination via the PCN, Outreach Team or via their Local Mass Vaccination Centre.
If you have any residents who are eligible, where arrangements have not already been made, please contact Devon Vaccination Support. Email: d-icb.devonvaccinationsupport@nhs.net Telephone: 01752 398836
Further information relating to the Spring Booster Programme can be found here - https://www.gov.uk/government/publications/covid-19-vaccination-spring-booster-resources/a-guide-to-the-covid-19-spring-booster-2023
A gentle reminder – Can providers please update the the field “Number known to have had the Seasonal Spring Booster vaccine” within the Capacity Tracker when individuals have received their booster
 Good News: Edenmore Nursing Home Hawaiian-themed Party!
Edenmore Nursing Home in Ilfracombe enjoyed a Hawaiian-themed party put on by the team to celebrate National BBQ Week. Residents, along with staff dressed up in Hawaiian outfits to get into the party spirit ready for the celebrations to begin.
Residents, who are fondly referred to as family members, spent the day partying away whilst tucking into their delicious food cooked on the BBQ by the chefs at the nursing home. There was an array of mocktails and also vegetarian dishes for family members to enjoy.
Home Manager, Gayle Cooper, joined in on the fun and said, “The family members had a lovely day with some of them wanting to dress in Hawaiian-style clothing and joining in with Hawaiian dancing.”
To find out more about Edenmore Nursing Home visit www.edenmorenursinghome.com
Self-Neglect Provider Training
Here is the full list of all the training offers with Grey Matter Learning and details on how providers can access below.
A selection of eLearning that might be suitable for Self-Neglect:
How to access Grey Matter Learning
To sign up for an account, all providers and personal assistants contact the Grey Matter Learning team. Select access training and then complete the contact us page that you would like an account under the Devon County Council funding. A member of the Grey Matter Learning team will then be in touch with you to set up an account.
Remember that the Devon COVID 19 Vaccination Support Team are here to help!
If you have an enquiry regarding your COVID 19 Vaccination, please contact the Vaccination Support Team Email:d-icb.devonvaccinationsupport@nhs.net Telephone: 01752 398 836 Check your eligibility here.
‘Pinpoint’ – the Devon Community Directory
PinPoint is Devon's community directory, used by the public, GP’s, health sector, DCC staff in order to find suitable services and support in their local area. Please can providers ensure you have your company/ service details registered on here and ensure the information is always up to date. It is populated by providers through setting up an account. If you need help or see any errors please email pinpoint@devon.gov.uk
Work for yourself offering care and support
Benefit from free professional advice to help you get set up!
Find out more - contact
Simon Tickner, Devon Community Catalyst
Call or text on 07741 260 674
Email: simon.tickner@communitycatalysts.co.uk
Leave your details on the website to get a call back.
Remember to share your good news stories in this newsletter
Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.
Revisit previous good news stories
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