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We hope you can make it to our Countywide Strategic Forum on Monday. It’s your chance to engage with Devon County Council’s Director of Integrated Adult Care and the Councillor with the adult social care portfolio. Please join us.
We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.
Please remember that our Provider Engagement Network Countywide Strategic Forum will take place next Monday, 5 June from 1-3pm.
Tandra Forster our Director of Integrated Adult Social Care will be attending the Forum and this is a fantastic opportunity people to meet and engage directly with Tandra.
We are also pleased that Councillor James McInnes the portfolio Member for Integrated Adult, will join the session to hear from providers and reflect on what you say.
Many providers have expressed concerns about the ongoing workforce challenges so there will be a session on that issue led by Ian Hobbs. We will also have a session on challenging racism.
Agenda
- Welcome from the Chair
- Introduction from Tandra Forster – 15 minutes
- Workforce development Ian Hobbs and invited guests – 40 minutes
- Preparing for CQC Assurance of local authority adult social care functions. Steve Blandford / Damian Furniss presenting – 30 mins
- Anti-Racism – 15 mins
- AOB
- Reflection from Councillor James McInnes – 15 mins
Please email socialcarebusinessrelations-mailbox@devon.gov.uk if you have not received the joining link.
Devon County Council has now produced a useful Local Diverse Ethnic Communities Directory which is hosted in the ‘Race’ category on the Community and equality organisations - Equality, Diversity and Inclusion (devon.gov.uk) page of our website.
DCC Out Of Hours Emergency Duty Team Number and call-handling arrangements
Please make sure you have the number for the Devon County Council Emergency Duty Team in your business continuity plans:
0345 6000 388
Please note that DCC’s Customer Service Centre operates from 8am to 8pm and will take calls during that time. There is an overlap with Emergency Duty Team (EDT) operating times from 5pm to 9am 17:00-09:00 hours (plus weekends and Bank Holidays).
On Weekdays, if a call in received between 9am and 5pm Customer Services will take messages or signpost to the appropriate in-hours department.
If a call is received during the overlap times, Customer Services will take the call and pass it to EDT, then from 8pm to 8am EDT will take the call direct
EDT will deal with the call as appropriate, and any urgent or emergency adult social care enquiries will be passed to the duty adult social care On-all Manager.
Please ensure you ask for the adult social care On-call Manager if you are calling out of hours.
Carers Week, the annual campaign to raise awareness of unpaid carers, will be taking place from 5 to 11 June.
Visit the national dedicated website to find out how you, your colleagues and communities can get involved, including the next edition of the Adults Social care Update.
Local information is also available from Devon Carers at https://devoncarers.org.uk/about/
The Department of Health and Social Care and Skills for Care, working closely with our sector partners, have recently published voluntary guiding principles on support person-centred, and safe and effective delegation of healthcare activities to care colleagues.
A delegated healthcare activity is one which involves regulated healthcare professionals, including nurses, nursing associates or occupational therapists, delegating actions, often of a clinical nature, to paid care colleagues. These activities can include helping a person to manage their insulin administration, attending to wound care and overseeing mental health support.
Delegations of this nature have been happening for several years. The principles build on this work and can be adapted locally to complement existing best practice. Care colleagues are encouraged to review and adopt them in all eligible care settings in England.
The sessions are aimed at Adult Social Care CQC regulated Care Home and Home Care Providers. The training includes:
- How to get set up on Capacity Tracker
- What Capacity Tracker is and its general functionality
- Tips & tricks to make your service stand out
- Current government policy and guidance, related to Capacity Tracker
- How Capacity Tracker is used to source vacancies
- How Capacity Tracker benefits the health & social care system
Joining Instructions
- Sessions will be hosted on Microsoft Teams.
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No prior booking is required and the number of participants per session is unlimited
- Please join the session a few minutes beforehand to allow for a prompt start
- Estimated Duration of each session: 1 hour
Home Care date:
Care Home date:
The Health and Social Care Skills Accelerator Programme (HSSAP), part funded by the European Social Fund (ESF) is pleased to be offering FREE Optimal Handed Care Moving and Handling courses to Domiciliary Care Providers to support you and your organisation with single handed care approaches. These 3-hour sessions will increase your confidence and enhance your practical skills in safe moving and handling practice.
Courses will run weekly and be available through Petroc College and South Devon College from March to July 2023.
Spaces are limited so book early to avoid disappointment! To find out more or to book a place, please contact hssap@petroc.ac.uk or louisenorthcott@southdevon.ac.uk.
*Eligibility criteria applies.
** Places are only open to care staff that already have the mandatory Moving and Handling Training qualification.
The spring booster was launched on 3rd April for all residents in Older Adult Care Homes who are eligible for the vaccination, PCNs/Mass Vaccination Sites/Outreach Teams if not already will be in touch with care homes to arrange a date to visit and deliver the vaccinations to all consenting residents.
Adults 75+ and those who are immunosuppressed and residing in supported living or Non-Older Adult Care Homes are eligible for the vaccination and will have been identified by the vaccination team. Arrangements will have been made for the individual/s to receive a vaccination via the PCN, Outreach Team or via their Local Mass Vaccination Centre.
If you have any residents who are eligible, where arrangements have not already been made, please contact Devon Vaccination Support. Email: d-icb.devonvaccinationsupport@nhs.net Telephone: 01752 398836
Further information relating to the Spring Booster Programme can be found here - https://www.gov.uk/government/publications/covid-19-vaccination-spring-booster-resources/a-guide-to-the-covid-19-spring-booster-2023
A gentle reminder – Can providers please update the the field “Number known to have had the Seasonal Spring Booster vaccine” within the Capacity Tracker when individuals have received their booster
These useful sessions will be held on Wednesday 21 June, Wednesday 2 August and Wednesday 13 September, stating at 10am and lasting about an hour, hosted on Microsoft Teams.
Each session covers the processes of the Eastern Safeguarding Team and what information they need to gather in order to make a Safeguarding Referral. Participants are encouraged to ask questions during the session.
We will require the name and email address of each person wishing to attend a session - Microsoft Teams invites will be sent out the week before the session.
Please email the Eastern Safeguarding Team:
safeguardingadultseast-mailbox@devon.gov.uk
We look forward to hearing from you.
Back in 2022 The Northam Care Trust received some grant funding from Queens Platinum Jubilee fund to help us set up social groups for older people in Torridge who may have become isolated through Covid. It was a slow start initially but through social prescribers, leaflets and by word of mouth the group of older people meeting up has grown.
We now have 50 plus members who meet up twice a week to do social activities together as well as some wellbeing activities such as chair yoga. It is a free service and has become very popular.
Since our initial grant we were luckily enough to receive some additional funding from NHS South West Cost of Living Community Fund and we are hoping to gain some further grant so if anyone knows of any other grant funding available, please do let us know.
Here’s a film of our social groups in action!
https://www.northamcaretrust.co.uk/kkslyt55f.
There's some useful advice on our website for residents and businesses in Devon who are struggling to afford to pay for their energy, water, food or other essential items. It includes information about support for low-income families via the Household Support Fund, such as free school meal holiday vouchers, the holiday activities and food programme and 'Fuel, Food and More' grants.
There's also help for those using pre-payment meters, and who are struggling to meet their energy needs, via Citizens Advice Devon.
The Warm Spaces website has a map of places in the community that are free to go and be comfortable and warm with no judgement. They include places such community centres, churches and libraries.
If you can't afford the food you need, you can contact one of Devon's foodbanks listed on our PinPoint website. There are a number of supermarkets, cafés and restaurants offering free or £1 meals for children during the school holidays.
Remember to share your good news stories in this newsletter
Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.
Revisit previous good news stories
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