PEN weekly newsletter 11 May 2023

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Provider Engagement Network and NHS logo Header

  Supporting health and social care providers in Devon

Please complete the short survey which is the first time in this week’s newsletter as it’s your chance to highlight the Devon position and influence implementation of the Market Sustainability and Improvement Fund.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Market Sustainability and Improvement Fund: Workforce Survey

The Market Sustainability and Improvement Fund was announced in the Government’s Autumn statement in November 2022. The primary purpose of the fund is to support local authorities to make tangible improvements to adult social care services in their area, in particular to build capacity and improve market sustainability.

Please complete this short form, which asks for the number of staff your organisation recruited and the numbers which resigned in April 2023.

The council hopes this is a positive move by the government in recognising the value of care workers and the pressures providers have due to workforce capacity, this is your opportunity to highlight the Devon position.

We would appreciate if you can complete and submit this return no later than Sunday 21 May 2023.


Pressure Relief Webinars

Are you a member of staff working for, or alongside, NHS or Social Care in Devon, wanting to find out more about Pressure ulcers, prevention and solutions? You can now join one of our Webinars led by the Tissue Viability service  and the Independent Living Centre.

Upcoming Dates:

  • Thursday 22 June – 2pm top 3.30pm
  • Thursday 31 Aug – 2pm to 3:30pm
  • Thursday 26 October – 2pm to 3:30pm
  • Thursday 14 December – 2pm to 3:30pm

Booking information: To book a place on the webinar, please email 

ilc-exeter@devon.gov.uk


Event reminder for providers with international recruits

Tuesday 13 June, 10 am to 11.30 am on Teams

Joining linkTeams meeting

We invite you to attend our equality, diversity, and inclusion event, which will include:

  • We would like to find out what you are currently doing to support your international recruits, staff and service users.
  • What works well
  • What needs improving
  • What learning can you share with the group
  • Is there further support you require? – What does this look like?
  • Talk from Plymouth Hope on their support package (TBC)
  • Interactive session
  • Discussion and next steps

The Big Connect event in Bristol on 23 May

The Big Connect event in Bristol is for anyone involved with, or who has experience of, social care; and want to be involved in the future development of social care.

Organised by Social Care Future, with support from United Response, Certitude, Choice Support and MacIntyre, this  event will have a mixture of stories, workshops and creative activities all designed to bring people together to connect over their experiences.

The Big Connect: More Than A Provider will take place on 23 May 2023, from 10am-4pm at  M Shed Bristol, Princes Wharf, Wapping Road, Bristol BS1 4RN 

T event is free for people with lived experience, their family members and carers and general admission is £50.


Older men’s Hydration sessions in Exeter and Barnstaple

Are you a man, aged 70 years old or older and live in your own home within the South West? Or do you support men aged 70 years old or older?

If so NHS England South West would love you to consider coming along to our event to share your thoughts on how to improve your hydration. The information you provide will help us understand your hydration needs which will support the development of ideas to increase men over 70s daily fluid intake.

The sessions will be held at:

Leonardo Hotel, Exeter, EX1 2DB on the 20 April 2023 drop in between 09.30 to 11.30

Cedars Inn, Barnstaple, EX31 2HE, on the 20 April 2023 drop in between 2.30 to 4.30

These are informal sessions to hear from you. Refreshments and tasty treats will be provided.

For further details please contact the South West Infection Prevention Control Team on ipc.nhse-sw@nhs.net


Royal College of Nursing in the care sector

The Royal College of Nursing (RCN) has developed a new strategy to serve the needs of it’s members who work in the independent health and social care sector. If you work for the independent health and social care sector in the South West and want to know more about what the RCN can offer, how the RCN can support you, or to give your views on the RCN offer to members in the independent health and social care sector, please contact sarah.winfield-davies@rcn.org.uk

RCN members who are working in the independent health & social care sector can join also the South-West Facebook network at

https://www.facebook.com/groups/rcnswhscnetwork


HSSAP header

NEW! Optimal Handed Care - Moving and Handling Course

The Health and Social Care Skills Accelerator Programme (HSSAP), part funded by the European Social Fund (ESF) is pleased to be offering FREE Optimal Handed Care Moving and Handling courses to Domiciliary Care Providers to support you and your organisation with single handed care approaches. These 3-hour sessions will increase your confidence and enhance your practical skills in safe moving and handling practice.

Courses will run weekly and be available through Petroc College and South Devon College from March to July 2023.

Spaces are limited so book early to avoid disappointment! To find out more or to book a place, please contact hssap@petroc.ac.uk or louisenorthcott@southdevon.ac.uk.

*Eligibility criteria applies.

** Places are only open to care staff that already have the mandatory Moving and Handling Training qualification.

HSSAP footer

Get involved in Provider Engagement Network activities

There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings. 

PEN participation - Provider Engagement Network (devon.gov.uk)


Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.


Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.



‘Pinpoint’ – the Devon Community Directory

PinPoint is Devon's community directory, used by the public, GP’s, health sector, DCC staff in order to find suitable services and support in their local area. Please can providers ensure you have your company/ service details registered on here and ensure the information is always up to date. It is populated by providers through setting up an account. If you need help or see any errors please email pinpoint@devon.gov.uk


PEN newsletter archive

View previous issues


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories


Issue 121, 11 May


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


Latest local walk-in vaccination centres 

We put together details of walk-in vaccination centres available across Devon (including Plymouth) over the next week to help Eligible Cohorts get their booster vaccinations. You can also use the NHS website to find a walk-in vaccination site.


Introducing the new Eastern Training & Education Opportunities page

A page full of funded training in collaboration with the Eastern Care Services Team and others. Including Restore2, oral health, prevention & control of infections and more! Available for Registered Care Homes and Care Providers in Mid Devon, East Devon and Exeter.


Proud to Care logo

Proud to Care support

Proud to Care is Devon County Council’s team dedicated to raising the profile of Adult Social Care, and supporting providers with recruiting, retaining, and training staff in the sector. We have several free-to-use tools to help with your recruitment activities, including:

® A self-service Jobs Board - Advertise and manage your vacancies quickly and efficiently.

® Job Matching Service - Our Recruitment and Retention Advisers will support suitable applicants to apply and interview for your roles advertised on our Jobs Board.

® Social Media support - To increase the exposure of your vacancies.

® Fully funded training opportunities - To upskill and retain your valued staff. This training is provided through The Health and Social Care Skills Accelerator Programme (HSSAP), part funded by the European Social Fund.

To find out more, please email Proud to Care or the HSSAP Team.


Self-Neglect Provider Training

Here is the full list of all the training offers with Grey Matter Learning and details on how providers can access below.  

A selection of eLearning that might be suitable for Self-Neglect:

How to access Grey Matter Learning

To sign up for an account, all providers and personal assistants contact the Grey Matter Learning team. Select access training and then complete the contact us page that you would like an account under the Devon County Council funding. A member of the Grey Matter Learning team will then be in touch with you to set up an account.


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DCC COVID-19 updates

Coronavirus advice to the public

Weekly stakeholder briefing

Coronavirus local dashboard and data (report on confirmed cases and deaths at a district level).


PEN events calendar

Check the calendar for future events.


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


The Devon COVID 19 Vaccination Support Team are here to help!

The Devon COVID 19 Vaccination Support Team are here to help!
If you have an enquiry regarding your COVID 19 Vaccination, please contact the Vaccination Support Team
Email:d-
icb.devonvaccinationsupport@nhs.net
Telephone: 01752 398 836
Check your eligibility here  


Free, personalised support to set up as a PA??

Free, personalised support to set up as a PA

Call Simon (Community Catalyst) on 07741 260674

email: simon.tickner@communitycatalysts.co.uk or make contact via the website to find out more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


Are you struggling with the cost of living? Reminder!

There's some useful advice on our website for residents and businesses in Devon who are struggling to afford to pay for their energy, water, food or other essential items. It includes information about support for low-income families via the Household Support Fund, such as free school meal holiday vouchers, the holiday activities and food programme and 'Fuel, Food and More' grants.

There's also help for those using pre-payment meters, and who are struggling to meet their energy needs, via Citizens Advice Devon.

The Warm Spaces website has a map of places in the community that are free to go and be comfortable and warm with no judgement. They include places such community centres, churches and libraries. 

If you can't afford the food you need, you can contact one of Devon's foodbanks listed on our PinPoint website. There are a number of supermarkets, cafés and restaurants offering free or £1 meals for children during the school holidays.