PEN weekly newsletter 27 April 2023

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Provider Engagement Network and NHS logo Header

  Supporting health and social care providers in Devon

Thank you to everyone who’s participated in the COVID-19 Spring Booster Programme, which has gone incredibly well in Devon.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


Spring Booster Programme success

We have made an excellent start to the 2023 Spring Booster Programme in our Older Adult Care Homes in Devon.

Out of 373 Care Homes, 305 or 81.8% have been visited, resulting in 6,708 of the 9,672 eligible people received their booster. This represents an uptake rate of 74.2%, which makes Devon the top performer across the country, which is a significant collaborative achievement.

We would like to take this opportunity to extend our gratitude to all providers who have worked diligently with our vaccination teams to help us reach this outstanding position in Devon. We are continuously working hard to maximise the numbers and keep the most vulnerable individuals safe, and we very much appreciate your continued support for our vaccination teams in our effort to safeguard people’s health and well-being.

If you have any residents who are eligible, where arrangements have not already been made, please contact Devon Vaccination Support.

Email: d-icb.devonvaccinationsupport@nhs.net Telephone: 01752 398836

A guide to the COVID-19 spring booster 2023 - GOV.UK (www.gov.uk)


Thank you for Community Services Review survey responses

In February Devon County Council asked to hear your views on 'Community Services', by which we mean Personal Care, Enabling and Day Services.  The survey was the first part of a wider community services review; looking at the current offer and how, with the meaningful involvement of stakeholders, we shape the services moving forward.   

Now that the survey has closed we wanted to thank you for the responses we received! We had a great number of Provider responses and the survey feedback was overwhelmingly thoughtful and creative.  We are committed to continuing to work collaboratively with you and once we have completed reviewing all responses we’ll be in contact with an update on the next stage of the coproduction approach.

If you have any further questions or would like to be involved in this work then please contact us via the @social care business relations - mailbox with the subject header ‘Community Services review’.


World Hand Hygiene Day on 5 May

There are multiple resources via the World Health Organisation website (link attached for inclusion in a post) World Hand Hygiene Day 2023 (who.int)

They are focusing on 3 main areas this year:

  1. Hand hygiene - correct technique and correct time.
  2. Skin care- maintaining our skin is the first line of infection prevention for ourselves and nurturing our hands is an effective infection prevention measure as well as a wellbeing tool.
  3. Appropriate use of gloves - considering sustainability, the power of compassion and clinical assessment gained from skin to skin touch, and the necessity of conducting a risk assessment for the need of gloves depending on task  to be undertaken, as well as the need to remove and replace gloves between tasks, rather than routinely wearing them as sessional care PPE.

RDE Hand Hygiene Café on Global Hand Hygiene Day

The Royal Devon University Healthcare NHS Foundation Trust in Exeter will be marking Global Hand Hygiene Day by linking it with their ‘Royal’ status and the celebrations of King Charles III’s Coronation.  They have a variety of activities planned on Friday 5 May with an educational stand in their TLC restaurant and Community Roadshow out and about. Their on-site nursery is crafting crown and hand themed bunting for a really ‘Royal’ celebration of the day.

The Eastern Community Infection Management Service will be running  two ‘Hand Hygiene Cafés’ on Friday 5 May. Staff working in Adult Social Care in Eastern and Northern Devon are invited to come together with a cuppa and share with us some hand hygiene thoughts and ideas either at 9.30am or 2.30pm on Friday 5 May. Tickets are free and can be accessed through Eventbrite on the following links:

Hand Hygiene Café at 9.30am: https://www.eventbrite.co.uk/e/622437375947  

Hand Hygiene Café at 2.30pm:  https://www.eventbrite.co.uk/e/623545520437


HSSAP header

Free Learning and Development Opportunities

Virtual Dementia Tour – May 

We have had an overwhelming response to the fully funded Virtual Dementia Tour training available through the Health and Social Care Skills Accelerator Programme!

The Virtual Dementia Tour is the only scientifically and medically proven method of giving a person the experience of what having dementia is like. By walking in the shoes of a person with dementia, we can start to understand the issues that they experience every day. You will experience being confused, isolated, lost, intimidated, vulnerable and much more and therefore understand what you need to change to improve quality of care. By the end of this training, you will be able to recognise the issues faced by people with dementia and start to think about the provision of services to meet their needs.

Important: Please note that you if you have already signed up to the Virtual Dementia Tour, you must complete the ESF paperwork in order to secure your place and participate in the training.

Dates and Locations:

10 May - County Hall, Exeter

For more information on the training or on how to join the waiting list, please email: apprentices@exe-coll.ac.uk

11 May - Learn Devon, Tavistock

For more information on the training or on how to join the waiting list, please email: mbailey@cityplym.ac.uk

15 May - Silver Hill, Barnstaple

For more information on the training or on how to join the waiting list, please email: hssap@petroc.ac.uk

Eligibility criteria applies.

Free HSE Emergency First Aid at Work Training

The Health and Social Care Skills Accelerator Programme (HSSAP), part funded by the European Social Fund, is offering FREE HSE Emergency First Aid at Work Training delivered by Exeter College.

The training will be delivered over one day on the following dates:

9 May, 9am-4.30pm (Tuesday)

10 May, 9am-4.30pm (Wednesday)

Limited spaces are available! Book now to reserve your place: HSE Emergency First Aid at Work Tickets, Multiple Dates | Eventbrite

Please note, the training is available free of charge subject to filling out ESF paperwork and meeting the following eligibility criteria:

The participant must:

  • Have the right to live and work in the UK
  • Be over 18 years old or if under 18 NEET or at risk of becoming NEET (Not in Education Employment or Training)
  • Live in a Devon post code area (Devon, Torbay and Plymouth)
HSSAP

Proud to Care

Are you looking for support with your recruitment and retention activities?

Proud to Care is Devon County Council’s team dedicated to raising the profile of Adult Social Care, and supporting providers with recruiting, retaining, and training staff in the sector.

We can support you by:

  • Providing bespoke advice on recruitment and retention, along with free accompanying resources.
  • Advertising your vacancies on our self-service Jobs Board
  • Directing suitable candidates to your vacancies through our 1:1 job matching service.
  • Increasing the exposure of your vacancies through our social media channels
  • Providing funded training opportunities through The Health and Social Care Skills Accelerator Programme (HSSAP)

To find out more, please email Proud to Care or the HSSAP Team.


HSSAP headerHSSAP footer

NEW! Optimal Handed Care - Moving and Handling Course

The Health and Social Care Skills Accelerator Programme (HSSAP), part funded by the European Social Fund (ESF) is pleased to be offering FREE Optimal Handed Care Moving and Handling courses to Domiciliary Care Providers to support you and your organisation with single handed care approaches. These 3-hour sessions will increase your confidence and enhance your practical skills in safe moving and handling practice.

Courses will run weekly and be available through Petroc College and South Devon College from March to July 2023.

Spaces are limited so book early to avoid disappointment! To find out more or to book a place, please contact hssap@petroc.ac.uk or louisenorthcott@southdevon.ac.uk.

*Eligibility criteria applies.

** Places are only open to care staff that already have the mandatory Moving and Handling Training qualification.


Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories


Issue 123, 27 April


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


Devon’s residents are being urged to “Get Boosted Now”

COVID-19 and Flu vaccination updated FAQs

FAQs about COVID-19 and Flu vaccinations have been updated in preparation for this Winter.


Latest local walk-in vaccination centres 

We have put together details of walk-in vaccination centres available across Devon (including Plymouth and Torbay) over the coming weeks to support eligible cohorts get vaccinated. You can also use the NHS website to find a walk-in vaccination site. In addition, the NHS has announced that Friday 30th June is the last date of the current offer for first and second Covid-19 vaccinations for Paid/Unpaid carers. Anyone who hasn’t had any Covid-19 vaccinations but would like to have both their first and second doses need to book to have their first on or before the 5th May.


Introducing the new Eastern Training & Education Opportunities page

A page full of funded training in collaboration with the Eastern Care Services Team and others. Including Restore2, oral health, prevention & control of infections and more! Available for Registered Care Homes and Care Providers in Mid Devon, East Devon and Exeter.


Self-Neglect Provider Training

Here is the full list of all the training offers with Grey Matter Learning and details on how providers can access below.  

A selection of eLearning that might be suitable for Self-Neglect:

How to access Grey Matter Learning

To sign up for an account, all providers and personal assistants contact the Grey Matter Learning team. Select access training and then complete the contact us page that you would like an account under the Devon County Council funding. A member of the Grey Matter Learning team will then be in touch with you to set up an account.


Keyboard

DCC COVID-19 updates

Coronavirus advice to the public

Weekly stakeholder briefing

Coronavirus local dashboard and data (report on confirmed cases and deaths at a district level).


PEN events calendar

Check the calendar for future events.


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


The Devon COVID 19 Vaccination Support Team are here to help!

The Devon COVID 19 Vaccination Support Team are here to help!
If you have an enquiry regarding your COVID 19 Vaccination, please contact the Vaccination Support Team
Email:d-
icb.devonvaccinationsupport@nhs.net
Telephone: 01752 398 836
Check your eligibility here  


Free, personalised support to set up as a PA??

Free, personalised support to set up as a PA??

Call Simon (Community Catalyst) on 07741 260674

email: simon.tickner@communitycatalysts.co.uk or make contact via the website to find out more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


‘Pinpoint’ – the Devon Community Directory

PinPoint is Devon's community directory, used by the public, GP’s, health sector, DCC staff in order to find suitable services and support in their local area. Please can providers ensure you have your company/ service details registered on here and ensure the information is always up to date. It is populated by providers through setting up an account. If you need help or see any errors please email pinpoint@devon.gov.uk


NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


Are you struggling with the cost of living? Reminder!

There's some useful advice on our website for residents and businesses in Devon who are struggling to afford to pay for their energy, water, food or other essential items. It includes information about support for low-income families via the Household Support Fund, such as free school meal holiday vouchers, the holiday activities and food programme and 'Fuel, Food and More' grants.

There's also help for those using pre-payment meters, and who are struggling to meet their energy needs, via Citizens Advice Devon.

The Warm Spaces website has a map of places in the community that are free to go and be comfortable and warm with no judgement. They include places such community centres, churches and libraries. 

If you can't afford the food you need, you can contact one of Devon's foodbanks listed on our PinPoint website. There are a number of supermarkets, cafés and restaurants offering free or £1 meals for children during the school holidays.


Get involved in Provider Engagement Network activities

There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings. 

PEN participation - Provider Engagement Network (devon.gov.uk)


Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.


PEN newsletter archive

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