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This week's issue contains the latest Cold Weather warning from the Met Office and we hope you will all stay safe and warm!
We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.
Infection Prevention and Control Education event on 13 March
This is an actual event at a venue and not on Teams and is suitable for:
- Domiciliary care
- Unpaid/informal carers
- Day centres
- Those supporting people with learning disabilities
- Personal assistants
- Supported living
- Those working in the voluntary sector
- Respite care
- Frontline carers in care homes
Monday 13 March 2023, 12:30-4pm at Reed Hall Streatham Drive Exeter EX4 4QR
Looking Back ... Moving Forward Tickets, Mon 13 Mar 2023 at 12:30 | Eventbrite
Mobile Night Support and Supported Living to be explored at the Sector Forum on 30 March
Similar to other Local Authorities across the country, DCC has decided to work jointly with Supported Living services to develop Mobile Night Support for people living in Supported Living. This Mobile Night support may in due course be expanded into other service areas.
People who may need support at night will be connected via technology and equipment and alarm systems to a service that can respond urgently to a presenting care need and where necessary dispatch a care worker to that person’s home.
DCC is keen to do all it can to develop a local market of providers across Devon. We understand that some Supported Living providers who are operating at sufficient scale may wish to deliver a mobile night service to people in the houses they support.
DCC are planning some engagement events to get your views. Firstly with Supported Living Providers at the Housing with Support Day and Enabling Forum on 30 March at 11 am.
An invitation to the forum and joining links will be sent closer to the time.
The Met Office Level 3 cold weather alert from the Met Office
The met office have yesterday (8 March) issued an update extending the Level 3 Cold Weather Alert until Monday 13 March. Weather and climate change - Met Office
Locality Operational Forum amended dates
Our first round of Locality Operational Forums will be held on Team on the following dates:
East – Monday 20 March 2023, 1.30-2.30
South - Monday 20 March 2023, 2.30-3.30
West – Wednesday 22 March 2023, 1.30-2.30
North – Thursday 23 March 2023, 3.30-4.30
Further Locality Forums will then be held every two months.as opportunities to address local health and social care issues, in particular in relation to the four acute hospitals.
All providers in a locality will be invited to their geographical forum to be briefed by an Assistant Director (or representative) on operational challenges in their area. It will be important to ensure effective connection with the Local Care Partnerships.
Locality Operational cross-sectoral Forums will:
- Only discuss locality issues, primarily form an operational perspective
- Escalate to sector specific forums when necessary
- Facilitate mutual responsibility for raising issues from system and provider perspectives
- Be accountable for active participation and communication
These forums are engagement opportunities, to meet with the locality Assistant Director/Social Care Operational Team and relevant Market Management Team representatives to discuss and share local concerns, topics of interest and hear about the latest market support.
If you have not received the calendar invitation then please email socialcarebusinessrelations-mailbox@devon.gov.uk stating which Locality Forum you would like to receive invites for (North, East or South & West).
Issues raised at Locality Operational Forums should be locally-based only. Any issues which are wider should be referred to either the relevant Sector Forums or the new quarterly Countywide Strategic Forum.
The overall Provider Engagement Network structure showing the Strategic, Sector and Locality Forums can be seen at PEN participation - Provider Engagement Network (devon.gov.uk)
Workshop on Supported Living Provider Returns and Key Performance Indicators tomorrow!
We looking for volunteers to participate in a stakeholder workshop to review and provide feedback on annual provider returns and quarterly key performance indicators (KPIs) DCC is planning to utilise. The purpose of this workshop is an opportunity to input regarding the thinking and the design of our KPI's and Provider Returns. The workshop will be held on Friday 10 March 3-5pm and will be facilitated by our Commissioning, Market management and Quality team.
The session will provide an opportunity for you to share your feedback and suggest improvements.
We value your feedback and want to ensure that the KPIs and provider returns are user-friendly, meaningful, and relevant.
To register for the workshop, please enter your details on this form. Please note that space for the workshop is limited.
If you have any questions or concerns, please do not hesitate to contact us at pamms@devon.gov.uk.
 Virtual Dementia Tour – funded through the Health and Social Care Skills Accelerator Programme
Have you ever wondered what people with dementia experience every day?
The Virtual Dementia Tour is the only scientifically and medically proven method of giving a person the experience of what having dementia is like. By walking in the shoes of a person with dementia, we can start to understand the issues that they experience every day. You will experience being confused, isolated, lost, intimidated, vulnerable and much more and therefore understand what you need to change to improve quality of care.
By the end of this training, you will be able to recognise the issues faced by people with dementia and start to think about the provision of services to meet their needs.
Dates and Locations:
10th May 2023 - County Hall, Exeter
To book your place, please visit: www.eventbrite.com/e/552423803467
11th May 2023 - Learn Devon, Tavistock
To book your place, please email: mbailey@cityplym.ac.uk
15th May 2023 - Silver Hill, Barnstaple
To book your place, please email: hssap@petroc.ac.uk
Please note: There are three sessions and 36 spaces available per day. There is a maximum of two bookings per session per organisation. Spaces are limited so booking is essential. Eligibility criteria applies.
To find out more about the experience, visit Virtual Dementia Tour - Training 2 Care UK Ltd
National Hospital Discharge Advice reminder
We understand that some providers are concerned about accepting residents back from the hospital who have tested positive for COVID-19 and non-COVID-19 infections, such as flu. The same principles apply for both COVID and flu/other discharges i.e. if the person can be discharged into a care home safely, based on a risk assessment, then the admission to the care home can go ahead.
It is important for care homes to have a plan in place to prevent the spread of all respiratory infections, including COVID-19, flu and RSV. This includes following standard infection prevention and control measures as described in:
Further guidance and resources can also be found here:
Changing Places Toilet Facility opening soon at Made-Well in Hatherleigh - Good News Story!
The official opening of the Made-Well; Changing Places Toilet will take place on Tuesday 11 April at 1pm.
They will be celebrating all that the campaign has achieved, there will be refreshments and nibbles as-well as the opportunity to learn more about our project.
Made-Well’s fundraising journey for inclusive toilets began in 2018 when the community exposed the absolute need of this facility in the local area.
Project aims: By installing the CPT Made-Well will improve accessibility and ensure our opportunities are fully inclusive
Changing Places toilets (CPT) in England – are larger accessible toilets for people who cannot use standard accessible toilets, with equipment such as hoists, curtains, adult-sized changing benches, and space for carers.
After consultation with stakeholders Made-Well made it their mission to source funds for the installation of a CPT. There were many challenges along the way. The coronavirus pandemic, insufficient funds and the economic crisis, to name a few barriers!
In March 2022 the Department for Levelling Up, Housing and Communities awarded £40,000 to West Devon Borough Council to support the installation of Changing Places at Made-Well.
A fantastic achievement however Made-Well continued its quest to raise the remainder of the funds required.
In June 2022 Made-Well secured further funding from National Lottery Funding to the sum of £49,060.
Due to the hard work and dedication of the Made-Well team, who never gave up despite many obstacles, Made-Well secured the funding needed to install a Changing Places Toilet.
Home (made-well.co.uk)
Are you struggling with the cost of living? Reminder!
There's some useful advice on our website for residents and businesses in Devon who are struggling to afford to pay for their energy, water, food or other essential items. It includes information about support for low-income families via the Household Support Fund, such as free school meal holiday vouchers, the holiday activities and food programme and 'Fuel, Food and More' grants.
There's also help for those using pre-payment meters, and who are struggling to meet their energy needs, via Citizens Advice Devon.
The Warm Spaces website has a map of places in the community that are free to go and be comfortable and warm with no judgement. They include places such community centres, churches and libraries.
If you can't afford the food you need, you can contact one of Devon's foodbanks listed on our PinPoint website. There are a number of supermarkets, cafés and restaurants offering free or £1 meals for children during the school holidays.
Are your contact details up-to-date?
We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.
Remember to share your good news stories in this newsletter
Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.
Revisit previous good news stories
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