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Please remember that Provider Engagement Network events and the training opportunities we promote can be found on our our web page at: https://www.devon.gov.uk/providerengagementnetwork/events/
We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.
Please use Devon Wellbeing Hub instead of Employee Assistant Programme from April
The contract for the Employee Assistant Programme delivered by CiC (spell out with initials in brackets) will end on 31 March. However, CiC will provide continuing support to all cases that come on line before the end of March. Going forward, we would like to refer you and your teams to the Devon Wellbeing Hub to provide you with support and advice. They offer individual and whole team support. Our ‘Wellbeing for Staff’ page has information on urgent help including emotional, physical and financial wellbeing.
Community Based Review: short survey on Personal Care, Enabling and Day Services, for providers, service users and carers
Devon County Council would like to hear your views on 'Community Services, by which we mean Personal Care, Enabling and Day Services. Please add deadline for replies
To help plan for the services it arranges, Devon County Council would like to hear from carers that support an individual and service users that are in receipt of community services. This is the first part of a wider review, so could we ask you to participate with this survey.
The Survey will close on the 27 March.
Providers and Personal assistants/micro providers who deliver community-based services, please select this link to participate with the survey Community Based Review First Phase - Survey For Providers (office.com)
Please send this link to your service users or carers to enable them to participate in this survey Community Based Review First Phase - Survey For Service Users and Carers (office.com)
Easy read version of the form is available : Community Based Review Survey easy read.docx
Please send the easy read version form filled out to socialcarebusinessrelations-mailbox@devon.gov.uk
PEN website page Community Based Review Survey - Provider Engagement Network (devon.gov.uk)
PEN Locality Operational Forums during March
Locality Operational Forums are engagement opportunities for all types of providers in a particular Locality to meet with DCC Market Management Team and the locality Assistant Director/Social Care Operational team to discuss and share local concerns, topics of interest and hear about the latest market support. You can view all of the previous meeting minutes in the online library. If you have not received the calendar invite please email socialcarebusinessrelations-mailbox@devon.gov.uk stating which locality meeting you would like to receive invites for, i.e. North, East, South or West.
East – Monday 20 March, 1.30-2.30pm
South – Tuesday 21 March, 1.30-2.30pm
West – Wednesday 22 March, 1.30-3pm
North – Thursday 23 March, 3.30-4.30pm
All to be held on Microsoft Teams.
PEN Domiciliary Care Forum on 22 March
The next countywide Domiciliary Care Forum will give providers the opportunity to hear from DCC's market management team and relevant commissioners, along with the chance to raise any issues on behalf of the Sector. The agenda will be as follows, but we will adjust it to include specific relevant updates as required.
- Welcome
- Market update
- Key messages
- Provider hot topics
- AOB
Please note there is a section on an agenda item for Provider hot topics – we would be really pleased to receive ideas from you on what you would like raised – or for any topics you would like to present to the group.
22 March, 11am – 12 noon on Microsoft Teams
PEN Care Home Forum on 28 March
The countywide Care Home Forum is an open invitation to all care homes within the Devon County Council footprint to regularly meet with Devon’s Market Management Team, CCG, commissioners and other professionals to share information on key topics of interest and concern for this Sector. This is a chance to hear about and get involved in care home commissioning work and find out more about other key national and local care home priorities.
2-3pm, Tuesday 28 March on Microsoft Teams
 Virtual Dementia Tour – funded through the Health and Social Care Skills Accelerator Programme
Have you ever wondered what people with dementia experience every day?
The Virtual Dementia Tour is the only scientifically and medically proven method of giving a person the experience of what having dementia is like. By walking in the shoes of a person with dementia, we can start to understand the issues that they experience every day. You will experience being confused, isolated, lost, intimidated, vulnerable and much more and therefore understand what you need to change to improve quality of care.
By the end of this training, you will be able to recognise the issues faced by people with dementia and start to think about the provision of services to meet their needs.
Dates and Locations:
10 May - County Hall, Exeter
To book your place, please visit: www.eventbrite.com/e/552423803467
11 May - Learn Devon, Tavistock
To book your place, please email: mbailey@cityplym.ac.uk
15 May - Silver Hill, Barnstaple
To book your place, please email: hssap@petroc.ac.uk
Please note: There are three sessions and 36 spaces available per day. There is a maximum of two bookings per session per organisation. Spaces are limited so booking is essential. Eligibility criteria applies.
To find out more about the experience, visit Virtual Dementia Tour - Training 2 Care UK Ltd
Are you struggling with the cost of living? Reminder!
There's some useful advice on our website for residents and businesses in Devon who are struggling to afford to pay for their energy, water, food or other essential items. It includes information about support for low-income families via the Household Support Fund, such as free school meal holiday vouchers, the holiday activities and food programme and 'Fuel, Food and More' grants.
There's also help for those using pre-payment meters, and who are struggling to meet their energy needs, via Citizens Advice Devon.
The Warm Spaces website has a map of places in the community that are free to go and be comfortable and warm with no judgement. They include places such community centres, churches and libraries.
If you can't afford the food you need, you can contact one of Devon's foodbanks listed on our PinPoint website. There are a number of supermarkets, cafés and restaurants offering free or £1 meals for children during the school holidays.
NICE newsletters and alerts sign up
Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)
Sign up to receive NICE newsletters here.
NHS Devon vaccination stakeholder briefings
Read the latest weekly briefing and view previous ones.
Webinars, online training and forums in one place
Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.
Get involved in Provider Engagement Network activities
There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings.
PEN participation - Provider Engagement Network (devon.gov.uk)
Are your contact details up-to-date?
We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.
Remember to share your good news stories in this newsletter
Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.
Revisit previous good news stories
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