PEN weekly newsletter 16 February 2023

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  Supporting health and social care providers in Devon

Many staff will be taking some time off this week for half-term, and we hope they get the well-earned rest they deserve. In the mean-time, here’s our weekly round-up of information you may find helpful.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


County Care Home Forum on Tuesday 21 February

Please join us for the next County Care Home Forum meeting on Tuesday 21 February, 2-3pm.  An open invitation to all care homes within the Devon County Council footprint to regularly meet with Devon’s Market Management Team, NHS Devon, commissioners and other professionals to share information on key topics of interest and concern, hear about and get involved in care home commissioning work and find out more about other key national and local care home priorities. 

February’s meeting will be themed around Sustainability & Business Support with an opportunity to discuss and provide feedback on Devon’s Market Sustainability Plan, we have worked with DCHC (Devon Care Home Collaborative) to finalise the agenda.

Click here to join the meeting and we look forward to seeing you all there.


DCC ‘Egress’ email system issue reminder

Due to a change in the system we use to send secure emails (called Egress), please ensure you are accessing DCC emails from the email address it was sent to. This will ensure you will be able to read our communications without having to request and wait for access to be approved. 

As an explanation, external recipients of secure email will need to use an Egress user account that matches the receiving email address to access the message. E.g. Where a secure message is sent to abc@gmail.com, the username of the Egress account used to read the message must also be abc@gmail.com.  This requirement already applies to messages that are sent using the ‘OFFICIAL-SENSITIVE’ classifier.

If a recipient attempts to sign in using a non-matching Egress username (for example, where a message has been forwarded by the initial recipient), a message will be displayed that they do not have access to the email.  The person attempting to read the message will have the option to send an access request to the sender of the message.  As a sender of secure email, you may receive requests to approve access to messages if this occurs.

This change is across all DCC emails and therefore includes the Providers Referral emails from the Arranging Support Teams. If you would like to update the email address  we hold for you regarding where referral should be sent, to avoid having to request access  please email - procurementpeople-mailbox@devon.gov.uk so your contract info can be updated.

Please be aware that emails you receive from DCC that contain personal or confidential information may be sent using Devon County Council's secure email system, Egress Switch. These emails will require you to set up a password with Egress in order to access the information. If you have problems working with Egress, you can contact their recipient support service on 0844 8000172 and select option 1, alternatively you can email them at support@egress.com. For more information about Devon County Council's use of the Egress system you can visit their website at www.devon.gov.uk/egress.


Infection Prevention and Control Education event

This event is suitable for:

  • Domiciliary care
  • Unpaid/informal carers
  • Day centres
  • Those supporting people with learning disabilities
  • Personal assistants
  • Supported living
  • Those working in the voluntary sector
  • Respite care
  • Frontline carers in care homes

Monday 13 March 2023, 12:30-4pm at Reed Hall Streatham Drive Exeter EX4 4QR

Looking Back ... Moving Forward Tickets, Mon 13 Mar 2023 at 12:30 | Eventbrite


National Free PPE scheme changes begin today

The Free personal protective equipment scheme policy is today stating a further extension to the provision of free PPE in England. All health, social care and public sector workers are eligible until either DHSC’s stocks are depleted or until the end of March 2024 (whichever is sooner).

The aim of this extension is to support the government’s COVID-19 Response: Living with COVID-19 strategy during a challenging period of global inflation and cost of living pressure.

Free personal protective equipment scheme - GOV.UK (www.gov.uk)


Connect with skilled individuals at our Virtual Jobs Fair!

Devon & Cornwall Train4tomorrow Virtual Jobs Fair

The Devon & Cornwall Train4tomorrow team are running another Virtual Jobs Fair on 15 March and are looking for companies who would like to be represented at the event.

Their upcoming Jobs Fair will take place in a morning and an afternoon session, 10am-12:30pm, and 2pm- 4:30pm.

They are expecting numbers for both sessions to be up to 200 learners from all across Devon and Cornwall, creating a large amount of virtual footfall. 

The Skills Bootcamp programme offers courses in many areas so learners on digital marketing, data analysis, cyber security, software development, IT skills and digital trainer courses (amongst many others) will be in attendance.

Register today to book your table and tap into this pool of skilled Bootcamps Graduates!

At your virtual table you will be able to:

  • Showcase your organisation whether by using a presentation or video, or by having an informal chat with attendees about your business
  • Promote your vacancies and meet potential candidates.
  • Arrange future interviews with learners who stand out as they will be able to share their CV with you.

We will be managing the tech on the day and will provide you with simple joining instructions in advance of the event. You will need to register on Eventbrite to get access.

You are welcome to attend both sessions, just make sure to get tickets for both sessions when registering.

This is a fantastic opportunity to showcase your company to the region’s highly skilled workforce, network with other companies, and connect with potential candidates to meet your company’s needs.


Care homes inflationary uplift 

This is a reminder that the consultation period for the care homes inflationary uplifts, ends on Friday 17 February at 11.59pm.


Are you struggling with the cost of living? Reminder!

There's some useful advice on our website for residents and businesses in Devon who are struggling to afford to pay for their energy, water, food or other essential items. It includes information about support for low-income families via the Household Support Fund, such as free school meal holiday vouchers, the holiday activities and food programme and 'Fuel, Food and More' grants.

There's also help for those using pre-payment meters, and who are struggling to meet their energy needs, via Citizens Advice Devon.

The Warm Spaces website has a map of places in the community that are free to go and be comfortable and warm with no judgement. They include places such community centres, churches and libraries. 

If you can't afford the food you need, you can contact one of Devon's foodbanks listed on our PinPoint website. There are a number of supermarkets, cafés and restaurants offering free or £1 meals for children during the school holidays.


Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.


Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


NICE newsletters and alerts sign up

Keep up to date with the latest news and guidance that may impact on your service and clients via the National Institute for Health and Care Excellence (NICE)

Sign up to receive NICE newsletters here.


‘Pinpoint’ – the Devon Community Directory

PinPoint is Devon's community directory, used by the public, GP’s, health sector, DCC staff in order to find suitable services and support in their local area. Please can providers ensure you have your company/ service details registered on here and ensure the information is always up to date. It is populated by providers through setting up an account. If you need help or see any errors please email pinpoint@devon.gov.uk


Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories


Issue 115, 16 February 2023


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


Devon’s residents are being urged to “Get Boosted Now”

COVID-19 and Flu vaccination updated FAQs

FAQs about COVID-19 and Flu vaccinations have been updated in preparation for this Winter.


Latest local walk-in vaccination centres 

We put together details of walk-in vaccination centres available across Devon (including Plymouth) over the next week to help staff get their booster vaccinations. You can also use the NHS website to find a walk-in vaccination site.


Introducing the new Eastern Training & Education Opportunities page

A page full of funded training in collaboration with the Eastern Care Services Team and others. Including Restore2, oral health, prevention & control of infections and more! Available for Registered Care Homes and Care Providers in Mid Devon, East Devon and Exeter.


Proud to Care Logo

Proud to Care support

Proud to Care can support with your recruitment and retention needs. Sign up on our FREE jobs board to post your vacancies.

We have our updates page with news on current opportunities, resources and initiatives. Take a look to see what you could access. To find out more on how we can support you, please email Proud to Care.

Access Fully Funded training opportunities through The Health and Social Care Skills Accelerator Programme (HSSAP), part funded by the European Social Fund. Or contact our team for more information by email.


Self-Neglect Provider Training

Here is the full list of all the training offers with Grey Matter Learning and details on how providers can access below.  

A selection of eLearning that might be suitable for Self-Neglect:

How to access Grey Matter Learning

To sign up for an account, all providers and personal assistants contact the Grey Matter Learning team. Select access training and then complete the contact us page that you would like an account under the Devon County Council funding. A member of the Grey Matter Learning team will then be in touch with you to set up an account.


ESF logo

Intergrated Care System for Devon (ICSD)

Employee Assistance Programme

The Confidential Care CiC is now offering Employee Assistance Programme (EAP) to all Devon’s adult social care providers, including personal assistants. It is a free and confidential support and counselling service available 24/7 throughout the year.

More information about the programme are available online to share and promote. 

Whether you are after practical advice or emotional support with work or personal issues, CiC can offer expert guidance.  

You can access the EAP by calling them on 0800 085 1376 or via email. 


Keyboard

DCC COVID-19 updates

Coronavirus advice to the public

Weekly stakeholder briefing

Coronavirus local dashboard and data (report on confirmed cases and deaths at a district level).


PEN events calendar

Check the calendar for future events.


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


PEN newsletter archive

View previous issues


Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.


Get involved in Provider Engagement Network activities

There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings. 

PEN participation - Provider Engagement Network (devon.gov.uk)