PEN weekly newsletter 27 October 2022

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  Supporting health and social care providers in Devon

One of the items in this week’s newsletter is a link to the Devon County Council Cost of Living Resource web page. Please share it with anyone you know who you think may be able to make use of the information and advice held there.

We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.


The review of our Adult Care and Health Webpages

We are reviewing the Adult Care and Health webpages and wanted to get the views of our provider market. What information would you and your clients find useful for them. We are going out to service user engagement from various groups but welcome Provider views too. If you could fill in the survey to feedback to us.


Updated Local Guidance and Risk Assessment Forms for Vaccination Team visits to Care Homes

The Guidance and risk assessment for Vaccination Teams across Devon, Plymouth and Torbay to consider when planning a visit to a Care Home with COVID cases / outbreaks has been updated.


Short Vaccine Survey to all social care providers - reminder!

Please could you take part in this quick survey to give us feedback around how to improve the low uptake of vaccines.


Cost of Living Resource web page

On the DCC public website there is a Cost of Living resource page setting out information for residents and businesses in Devon who are struggling to afford to pay for their energy, water, food or other essential items. A third Household Support Fund announcement is imminent, which will run from October 2022 to 31 March 2023. Once the details are finalised, they will be published on that page.


Digitalising Social Care 10 minute survey

As part of the National Digitising Social Care (DiSC) Programme the One Devon (Devon, Plymouth, Torbay local authorities and NHS) project team, are looking for all CQC registered Providers to complete a 10-minute One Devon survey. The survey results will enable us all to understand the current market position and how, with potential match funding, a plan could be coproduced to work together to deliver the DiSC programme in Devon.

A summary of the feedback will be shared with you, so as well as supporting the development of the Devon ICS plan, all providers will benefit from understanding the barriers to adoption, and experience by those who have already introduced digital technologies, example case study here.

This is not a one-off project, but the start of a period of co-creation. Please take part if you can.

More information can be found here.


Capacity Tracker – Good news!

A sincere thanks to all providers who have met the compliance window on Capacity Tracker – In Devon we have a compliance rate of 94% for October.

A recap of the changes if any providers missed it:

  • Mandate of the data came into force on 31 July 2022:

Home Care: covers Service Users, Workforce, Vaccinations

Care Homes: covers Care Home Bed Availability, Workforce, Vaccinations, Visiting

New Questions - Workforce Capacity & Packages of Care (mandated from Dec 22)

  • Enforcement mechanism kicks in November 2022.
  • Non-compliance enforcement fines based on provider’s CQC registration fee
  • Last step used in rare circumstances
  • A provider will always be given the opportunity to make representations as to why they have not supplied the required data and why a financial penalty should not be imposed.
  • The NHS Business Services Authority (NHSBSA) will reach out to providers if any data submissions are missed or if they persistently breach their data obligations.
  • Will offer guidance & support before a fine is issued

Important of compliance

  • Keep bed vacancy data up-to-date, ideally on a daily basis to avoid duplication of daily ring arounds by Local Authority discharge teams and to support effective discharges of patients from hospital.
  • Record the number of staff, known to have received the flu vaccine and COVID-19 Autumn Booster at least weekly.
  • Keep workforce data up to date so that our understanding of the recruitment and retention challenges in the sector is as timely as possible.
  • Record confirmed and suspected COVID-19 cases in staff and residents so we can monitor prevalence of the virus and target support appropriately.

Upcoming dates:

     

Monday 7 November, 11am

 

Click here to join the meeting

Wednesday 9 November, 11am

 

Click here to join the meeting

Friday 11 November, 11am 

 

Click here to join the meeting

Tuesday 6 December, 2pm

 

Click here to join the meeting

Tuesday 13 December, 2pm 

 

Click here to join the meeting

 


Better Security, Better Care: free local support to complete the Data Security and Protection Toolkit

The DSPT (Data Security Protection Toolkit) is a free online self-assessment toolkit that helps evidence that your organisation manages personal data, both digitally and in paper form, in a safe and secure way. It helps demonstrate compliance with data protection legislation, answers two of the CQC Key Lines of Enquiry and provides reassurance to residents, clients, families, and professionals that you manage data appropriately. Importantly, it provides opportunities; ongoing use of NHSmail and potential sharing of care records.


National COVID-19 guidance updates

The GOV.UK website

The NHS.UK website


Get involved in Provider Engagement Network activities

There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings. 

PEN participation - Provider Engagement Network (devon.gov.uk)


Integrated Care System for Devon (ICSD)

ICSD is a partnership of health and social care organisations working together with local communities across Devon, Plymouth and Torbay to improve people’s health, wellbeing and care. Their website contains general information on vaccination including FAQs.


Good news story - Exeter City FC and Proud to Care

Exeter City Football Club are kindly supporting our efforts to raise awareness of the amazing job that social care workers in Devon are doing.

Exeter City players are also backing our campaign, to be Proud to Care. The club has been encouraging people to nominate their favourite carer or care worker, and they gave free tickets to their match Fleetwood Town to 15 of those nominated! The Grecians won 2-1 on the day and everyone had a great time!

If you're interested in a career within the care and health sector, we have lots of information and opportunities on our Proud to Care website, with over 500 advertised jobs currently available.

care workers with exeter city players

Remember to share your good news stories in this newsletter

Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.

Revisit previous good news stories


Issue 101, 27 October 2022


Are your colleagues missing out? Ask them to sign-up to this PEN newsletter here!


Devon’s residents are being urged to “Get Boosted Now”

Latest local walk-in vaccination centres

We put together details of walk-in vaccination centres available across Devon (including Plymouth) over the next week to help staff get their booster vaccinations. You can also use the NHS website to find a walk-in vaccination site.


COVID-19 and Flu vaccination updated FAQs

FAQs about COVID-19 and Flu vaccinations have been updated in preparation for this Winter.


Proud to Care Logo

Proud to Care support

Proud to Care can support with your recruitment and retention needs. Sign up on our FREE jobs board to post your vacancies.

We have our updates page with news on current opportunities, resources and initiatives. Take a look to see what you could access. To find out more on how we can support you, please email Proud to Care.

Access Fully Funded training opportunities through The Health and Social Care Skills Accelerator Programme (HSSAP), part funded by the European Social Fund. Or contact our team for more information by email.

ESF logo

Intergrated Care System for Devon (ICSD)

Employee Assistance Programme

The Confidential Care CiC is now offering Employee Assistance Programme (EAP) to all Devon’s adult social care providers, including personal assistants. It is a free and confidential support and counselling service available 24/7 throughout the year.

More information about the programme are available online to share and promote. 

Whether you are after practical advice or emotional support with work or personal issues, CiC can offer expert guidance.  

You can access the EAP by calling them on 0800 085 1376 or via email. 


Webinars, online training and forums in one place

Make sure you have the opportunity to participate in local and national webinars, online forums and training by visiting our website.


PEN events calendar

Check the calendar for future events.


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Are your contact details up-to-date?

We encourage providers to update their contact details (especially email addresses) with the Procurement team. We use these details to communicate with providers. It is very important that we reach the correct person in your organisation to receive appropriate referrals and timely updates from DCC, and that you do not miss out on any opportunities. Please ensure we have your most recent email address.


PinPoint – Devon Community Directory

PinPoint is Devon's community directory, used by the public, GP’s, health sector, DCC staff in order to find suitable services and support in their local area. Please can providers ensure you have your company/ service details registered on here and ensure the information is always up to date. It is populated by providers through setting up an account. If you need help or see any errors please email pinpoint@devon.gov.uk


National vaccination publication collection

The national government page contains vaccination guidance, training resources, consent forms, letters, leaflets, posters and more.


NHS Devon vaccination stakeholder briefings

Read the latest weekly briefing and view previous ones.


DCC COVID-19 updates

Coronavirus advice to the public

Weekly stakeholder briefing

Coronavirus local dashboard and data (report on confirmed cases and deaths at a district level).


PEN newsletter archive

View previous issues