|
The weather has definitely got colder of late and the need for winter planning is now upon us. Please make use of the support information we drip-feed via this newsletter and save on our website to help with your seasonal preparation.
We do our best to keep the content and structure of our PEN website up-to-date in these fast-changing times and your suggestions on how to improve the website are always welcome.
Supported Living Tender Workshops
DCC proposes to launch a tender for Supported Living services in Spring 2023.
Unfortunately, due to sickness we were unable to hold the second workshop on the original placement booking of 3rd October 2022. The workshop schedule has now been amended to ensure all topics continue to be covered and discussed with interested Providers.
We would like to invite Supported Living Providers to participate in the virtual Teams workshops to help us shape the new service delivery model we will be tendering. The amended schedule of workshops and the proposed topic areas are shown below.
Each workshop will focus on 1 or 2 key aspects of service delivery and providers can choose to attend some or all of the workshops depending on their area of particular interest.
Each workshop will be led by senior commissioners and operational managers as appropriate with the intention of encouraging full participation from workshop attendees. Because the workshops are intended to be interactive, we may need to limit the number of people in the workshop. But we also want to ensure that as many providers as possible have an opportunity to participate.
Once the workshops have been completed and before the tender goes live there will be a separate launch event which will be open to all providers.
If you would like to work with us in these workshops, please could you reply to socialcarebusinessrelations-mailbox@devon.gov.uk indicating the workshops you would like to attend and also indicating your first and second preferred choice of workshop(s). If you have previously indicated a wish to be invited to these workshops you do not need to contact us further, as you will be invited to each workshop nearer the time.
- Workshop 2 - 31 October 1.30pm – Service Model
- Workshop 3 – 31 October 3.30pm – Referral & Vacancy Management
- Workshop 4 – 15 November 2pm - Quality/ performance monitoring and contract management
- Workshop 5 – 29 November 2pm – Transitions Approach
- Workshop 6 – 12 December 3pm – Pricing Approach
Capacity Tracker
Capacity Tracker reports are currently showing that as of today, 13th October, 238 care homes have met the reporting requirements on Capacity Tracker for October – a great effort by all.
This means that we have 72 care homes that have not yet updated their required fields on Capacity tracker and may be subject to a fine.
Please remember to update the Capacity Tracker by 14 October 2022. Information on fines for non-compliance is below on this email.
Here is an overview of the various recent changes to Capacity Tracker inputting.
From 31 July 2022 and until further notice, the Capacity Tracker (CT) must be completed each month, with the information listed below. Information is to be provided via the CT platform. You must do this by either updating each required field individually, or by using the bulk update functionality. If there are no changes to be made, you must ‘save’ the page so that it is marked in the system as having been updated.
Information must be updated on or after the 8th and before the end of the 14th day of each month, or before the end of the next working day if the 14th falls on a weekend or public holiday. Data must be no more than week out of date – that is, data must be correct to no further back than the 8th of each month.
For care homes, the required fields are listed here, and the subsections under each heading can be found here
- Care home bed vacancies:
- Care home bed vacancies
- (vacant) not available for admission – reasons bed not available (mandatory from 16 September 2022)
- workforce resourcing including absences
- COVID-19 vaccination
- flu vaccination (seasonal: 1 September to 31 March)
- visiting
For domiciliary care settings, the required information will be:
- how many service users are currently registered and receiving care from your agency
- number of staff in the organisation that have face-to-face contact with the people being supported
- number of staff delivering care that are not working because of coronavirus
- COVID-19 vaccination:
- number of staff known to have received a full primary course of the COVID-19 vaccination
- number of staff known to have received an autumn booster
- flu vaccination (seasonal: 1 September to 31 March):
- number of staff known to have received this season’s flu vaccination
Other data items in CT are often key for local operational support and providers will be asked to provide more regular updates to these items – for example:
- confirmed and suspected COVID-19 cases in staff and residents
- vaccination updates
- PPE availability
- daily bed vacancy updates
- workforce data
Failure to comply
Failure to provide the information in accordance with the requirements will amount to a breach of the duty under section 277A to provide the information.
Breach of the duty under section 277A could also result in enforcement action by way of imposition of financial penalties once relevant regulations are in force. The intention is that, subject to Parliament’s approval, regulations will be made under section 277E of the Health and Social Care Act 2012, providing for a financial penalty to be imposed on a provider who without reasonable excuse fails to comply with a requirement to provide information or provides information that is false or misleading to a material extent.
You will be contacted if you have not provided or updated the information required above on the CT by the deadline and, as the CT cannot be completed retrospectively, you will be offered support and advice on completing the next return. Once the regulations under section 277E are in force, if you continue to be in breach, or persistently fail to provide or update your data, enforcement action will be taken under those regulations.
Contact will normally be established via a combination of emails, telephone calls and North of England Care System Support (NECS) regional leads and local system champions, to your named contact for CT and/or your registered manager from the CQC Registry.
Please review your contact details on CT as you will be sent regular updates to your registered email.
Support
Support is available for:
- Non-technical assistance on how to answer questions
- Further information and technical support or 0191 691 3729 (Mon-Fri, 9-5)
Countywide monthly PA drop-in sessions
Thank you to all the PAs and Micro-Providers who completed the PA Forums Feedback Survey in August 2022. We will be using this to build into our future planning and to incorporate PAs in wider engagement structures in the new year.
In the meantime however, we understand the importance of having a place to ask questions and keep in touch. We have set up monthly countywide drop in sessions for PAs as an opportunity to speak with members of our Market Management Team. We have tried to rotate the days of the week these fall on to give more people an opportunity to attend. These will be hosted through Microsoft Teams, you can click the joining link via laptop/computer/mobile. Each session will run for 30 minutes.
If you have any specific questions/topics you would like to discuss at these sessions you can bring them with you on the day or email our team in advance on:
socialcarebusinessrelations-mailbox@devon.gov.uk
International Recruitment support for Devon providers
There is funding available to cover the cost of the Immigration Skills Charge, which is £3,000 for large providers and £1,092 for small providers.
It will also fund all of the following charges for nurses and senior/care workers. Neither the applicant nor the Provider will bear any of these costs.
For more information and how to apply, please go to the international recruitment section on the PEN.
Become a Devon Wellbeing Support Champion!
Join the free 10-week program and learn how to support the health and wellbeing of your colleagues. Over 100 people across the Devon system have signed up already, cohorts starting this month, November and next year!
Devon County Council and One Devon are working with Gro Health to make staff health and wellbeing a priority. Get access to a FREE 10-week clinical psychologist-led wellbeing program, designed to train you in understanding trauma and its impact, building resilience, mindfulness, and identifying burnout and stress in colleagues. Learn how to apply motivational interviewing skills and psychological first aid at work, and how to have sensitive conversations with colleagues.
What’s included?
• 10 weeks of bespoke education and training
• Learn live and catch up on-demand
• Supporting resources and activities to enhance learning
• Connect with your cohort and program clinical psychologist between sessions
• Sessions delivered in cohorts of 20 colleagues
• FREE access to Gro Health for 12 months
Share with your team and register your interest to get started.
Make sure you get involved!
There are a variety of ways for you to engage with us. These include regular emails, newsletters, webinars and engagement meetings.
PEN participation - Provider Engagement Network (devon.gov.uk)
 Good news story
Nursing home hosts Mad Hatter tea party
Edenmore Nursing Home in North Devon hosted its very own Mad Hatter’s tea party for their residents who they affectionately refer to as family members. The party was inspired by Lewis Carroll’s Alice in Wonderland for all the home to enjoy.
Home Manager, Gayle, dressed up as the homes very own Alice in Wonderland and said that “The tea party was amazing, we captured some incredible magic and all family members could relate to the theme. Some of the family members described the event as colourful, a wonderful experience, entertaining, lovely and enjoyable”.
Remember to share your good news stories in this newsletter
Has your support helped transform someone’s life? Have you got innovative practice to share? Send us your celebratory photos and words and we will help share good practice.
Revisit previous good news stories
|
